Original URL: https://www.theregister.com/2001/10/09/punters_still_suffering_btopenwoe_anytime/
Punters still suffering BTOpenwoe Anytime misery
Surely not
Posted in Legal, 9th October 2001 09:37 GMT
The row over whether BTopenworld is offering an inferior service to some 34,000 Anytime punters continues to trundle on.
It's almost three weeks since a TV programme alleged that BTopenworld had migrated these customers to a poorer service because they were heavy users.
BTopenworld denied - and continues to deny - that it is offering a two-tier ISP service. It continues to claim that it is merely trying to balance its network and provide a better service.
With such assurances in place, El Reg is just a tad mystified why we keep getting emails from readers who claim their quality of their Net access has plummeted since they've moved to the new dial-up number.
And yet, BTopenwoe insists there isn't a problem.
We're somewhat puzzled to read comments posted in newsgroups and bulletin boards of people's frustration at their inability to log on to the AnyTime service.
And yet, BTopenwoe insists there isn't a problem.
We're also baffled at reports that the Watchdog TV programme is to follow-up on the problem again this week because of the barrage of complaints it has received.
And yet, BTopenwoe insists there isn't a problem.
How odd. ®
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