Original URL: https://www.theregister.com/2001/06/27/agnostics_and_phantoms_blamed/

Agnostics and Phantoms blamed for ecommerce failure

More mumbo-jumbo from people with too much time on their hands

By Tim Richardson

Posted in On-Prem, 27th June 2001 14:48 GMT

More than $16 billion worth of online sales in Europe are generated by just 14 per cent of its population, according to a survey by Datamonitor.

The third annual interactive survey, IMPACT 2001, reveals that it is businesses - not consumers - that have failed to understand the new economy.

Consumers, it says, are "sophisticated, discriminating" and comfortable in their online world.

It is up to etailers to "cross the chasm" (whatever that bloody well means) and come up with new ways to reach out to those consumers still hesitant about e-shopping.

Amusingly, Datamonitor has categorised consumers into five distinct groups in a bid to understand their online behaviour.

If you can get to bottom of the list without laughing (that includes smirking) then you did better than me.


So, which one are you? Answers on postcard...but not to us. ®