Original URL: http://www.theregister.co.uk/2001/01/12/vizzavi_upgrade_still_not_fixed/

Vizzavi upgrade still not fixed

If it ain't broke, don't fix it

By Tim Richardson

Posted in Media, 12th January 2001 10:54 GMT

Vizzavi is still being plagued with technical problems three weeks after it embarked on a platform upgrade.

Users have complained that they have been unable to sign in to the Euro portal causing some to consider quitting the service altogether.

One comment in the uk.telecom.mobile newsgroup summed up users' experience: "Seems like some marketing geezer has conned Vodafone to ditch their perfectly running system for one that a bunch of wh**ker* [sic] have thrown together for a primary school project! It's up and down like a yo-yo, unreliable and shite content."

A spokeswoman for Vizzavi admitted that the service had suffered technical problems and that such function - such as a mobile phone email alert system - had been deactivated until it worked properly.

"We always knew there would be technical problems," she said.

Vizzavi - the multi-platform, multi-access portal from Vivendi and Vodafone - was unable to say exactly when its service would be running properly. ®

Related Stories

Vizzavi bungles upgrade
Vizzavi frogmarches Brit users to toe Euro line