Original URL: https://www.theregister.com/2000/05/05/ntl_blames_overwhelming_demand/

ntl blames ‘overwhelming demand’ for flat-fee ISP delay

Where's my CD?

By Tim Richardson

Posted in On-Prem, 5th May 2000 15:23 GMT

Net users who've signed up to the unmetered Net access service from ntl could have to wait another fortnight before getting online. ntlworld e-mailed customers yesterday warning them of the delay and asked them not to contact the ISP or re-register for a CD. One reader was so incensed by the delay he told The Register: "Apparently they've had 'overwhelming demand', but I don't know of one person that's received a CD from ntl yet." The service was scheduled to go live on 17 April. It's understood that ntl is staggering the distribution of CDs in order to manage the rollout of the service and to make sure their system is robust enough to cope with demand. No one from ntl was available for comment by press time.