In paragraph 68 of his deposition, Microsoft's Jim Allchin explains some of the theory which underlies Microsoft's browser integration strategy. "Customers value the ability to find and view information in a 'seamless,' consistent way," he says. "In other words, it is desirable to design software products so that customers can find and view information without requiring them to use different programs and learn different user interfaces depending on where desired information is located. Testimony from Avie Tevanian and Glenn Weadock that customers find this sort of consistency confusing is completely at odds with both common sense and Microsoft's experience." Now hold onto the notion of seamless and consistent, and his point about "without requiring them to use different programs". Then try doing what we just did. Go to the Microsoft site and download Allchin's 139-page deposition. It comes in HTML format. Save it locally. Now open it up in Microsoft Word 97. Note that Word decides it needs repaginating as you do so, so you can reckon on all of the content page numbers being wrong. Then note that what you've got is nine pages. Nine pages? Yup, that's what we got anyway. The contents and appendices seem to be there, but all of the middle bit seems to have got eaten. Seamless, consistent... ® Complete Register trial coverage