Original URL: https://www.theregister.com/1999/01/05/corel_beefs_up_support/

Corel beefs up support for NetWinder Linux machines

A deal with Wang Global should help broaden its sales

By John Lettice

Posted in On-Prem, 5th January 1999 15:54 GMT

Corel Computer is preparing to pitch its NetWinder Linux-based network computers at larger customers, following the signing of a service and support deal with Wang Global. Wang operates over 15,000 engineers and technicians world-wide, and these days specialises in providing round-the-clock service and support to international corporations. In teaming with Wang, Corel is therefore clearly signalling that it thinks the time is right to take Linux into more commercial environments. So far the NetWinders, which use a 250 MIPS StrongArm CPU and a Red Hat-based OS, have been positioned mainly as low-key development systems, but the additional of a high level global support system will allow Corel to market them more heavily, to a broader range of customers. The deal with Wang takes the form of a preferred provider service agreement giving Corel customers access to Wang Global support. It covers the CorelVideo videoconferencing system as well as NetWinder, and will be offered as a package to major customers. The package will include on-site support, installation and warranty services. ®