Original URL: https://www.theregister.com/1998/10/02/logica_buys_us_call_centre/

Logica buys US call centre software company

UK company plans further US expansion

By John Lettice

Posted in On-Prem, 2nd October 1998 08:54 GMT

UK software outfit Logica is to boost its US operations with the acquisition of Carnegie Group for $35 million. The US company produces call centre software, and is a spin-off from Carnegie Mellon University. Carnegie Group was founded in 1983, and made pre-tax profits of $200,000 on revenues of $29.4 million last year. It has 300 staff in seven US offices, and is headquartered in Pittsburgh. Carnegie already has major contracts with several US telcos and banks, and the explosion of call centre and automation software in the past few years, coupled with Logica's resources, should allow it to expand fast. Logica has bought several companies to boost its international side over the past few years, and suggests it's now focusing on the US, so more deals there can be expected. ® Click for more stories