Car sales person walks away, smiling brightly, from couple looking at car...

ML fails: Loyalty prediction? Not really. And bonus prediction? Oh dear

Hello, wrong number You may never have heard of the NPS but if you have ever answered a question such as: "How likely are you to recommend our company/product/service to your friends and colleagues?" you have entered the Net Promoter Score zone. The Net Promoter Score is used to gauge the loyalty of a firm's customers and, since its introduction …

What is the probability of being drunk at work and also being tested? Let's find out! Correctly

Hello, wrong number Analytical skills are in big demand so it is really important not to make the basic, common, mistakes that show you up as a newbie. For example, probability calculations are often performed on binary outcomes such as "What is the probability that a given policy holder will claim?" The result is binary because they will either …

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