Dale Vile

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Dale Vile is CEO and research director at Freeform Dynamics, a business he founded in 2005 to help guide IT pros on which technology to buy. During his time in IT, he has worked for large end user organisations and vendors, and has run both channel programmes and a reseller business.
cloud computing Fight

The Great El Reg Private Cloud survey: Results are in!

We were surprised at the strength of positive feedback from the 570 readers who participated in our recent Reg reader survey on private cloud. It was quite a contrast to surveys on hosted cloud services, or even cloud computing in general. Whenever we run these, readers tend not to be shy about telling us how much they think …
Dale Vile, 18 May 2012
The Register breaking news

Relationship between private and public cloud

Tech Panel We were really surprised by the positive sentiment that surfaced in relation to private cloud during our recent survey on the topic. The stark contrast between this and the mixed reaction we usually get when asking readers about public cloud was very noticeable, and the differences too great to be accounted for by the bias we …
Dale Vile, 30 Apr 2012
The Register breaking news

Six of the best ways to mess up IT change management

We at Freeform Dynamics have been running surveys and interactive workshops with The Register’s readership since 2006 on a wide variety of topics. Looking back, we see the same themes coming up time and time again. One of these is the perpetual problem of IT staff feeling they are not able to respond quickly enough to change …
Dale Vile, 24 Apr 2012
The Register breaking news

Has virtualization really ended all your worries?

OK, so you’ve virtualised a bunch of servers and saved yourself a bit of money on hardware. Life is a little easier because you no longer have to go through the server procurement and provisioning cycle quite so often to meet new requirements. But has anything fundamentally changed in the way you manage systems and deliver IT …
Dale Vile, 23 Mar 2012
The Register breaking news

Roll up to the great Register Private Cloud survey

Research The Register has constructed a lovely survey about Private Cloud, which will form the basis of a number of research-based articles to be published in coming weeks. The survey is a one-pager and will take a few minutes of your time. Please take part! Here's some background to our thinking. Without getting bogged down in …
Dale Vile, 15 Mar 2012
The Register breaking news

Public sector imperatives

Reader Research We’ve just had a little look at the results so far from our currently running public sector poll. As a reminder, the aim of the exercise is to flush out insights, tips and tricks that can be of use to those involved in reporting and performance management in a public sector environment. The poll so far is confirming the need …
Dale Vile, 23 Jan 2012
The Register breaking news

Keeping score in the public sector

Hardly a day goes by without news coverage around whether some public sector organisation or other is delivering against expectations, making the best use of funding, or otherwise performing adequately. This is something we are exploring in our latest reader survey. Apart from enlightening the rest of us as taxpayers, there is …
Dale Vile, 16 Jan 2012
The Register breaking news

Beyond the relational database

Tech Panel As many marketeers switch their attention from the word 'cloud' to the term 'big data', you can almost hear the groans as another bandwagon starts to roll. It's now getting to the point where, yet again, we are being bombarded with terms and messages that are ambiguous at best, meaningless at worst. So in true Freeform …
Dale Vile, 14 Nov 2011
The Register breaking news

It's the BIG email and office study

Reg Tech Panel There's been a lot of talk recently about the imminent death of traditional email and office applications to be replaced by shiny new web apps all served from the Cloud. Now, we know the world changes slowly and this won't happen overnight, or be suitable for all. But there are a lot of old Exchange or Notes installations out …
Dale Vile, 12 Oct 2011

The effects of Consumerisation results

Reg Research The results of our mega-survey on consumerisation are in. It was a big sucker, and all those who completed it should be congratulated for their stamina and commitment. And your efforts really are appreciated, because we learned a lot. In the first part of the survey, we asked readers to tell us about their own use of personal …
Dale Vile, 10 Oct 2011
The Register breaking news

Are you slaving away on the wrong projects?

One of the hardest decisions that the IT department faces was highlighted in a very lively Regcast a few months ago. Terry Dewhurst, the streetwise director of transformation at Lastminute.com, talked about how hard it can be to call time on a project that is on track to deliver something that nobody wants any more. This can …
Dale Vile, 01 Aug 2011
The Register breaking news

Complexity killed the IT quality of service ...

“Ring, ring...” “IT support. How can I help you?” “The system’s really slow. It’s taking about a minute to save stuff. Normally it’s only a few seconds.” “How long has this been going on?” “About 20 minutes, and the backlog is building up. It slowed down yesterday too, but then seemed to right itself after about 10 minutes so …
Dale Vile, 19 Jul 2011
The Register breaking news

The Network is the Problem: Barriers to cloud adoption

Reg Research How can cloud computing be a sensible option when it makes you so dependent on the network, and often even the public internet? If the comms slow down, the user experience takes a dive. Lose the link completely, and you’re stuffed. We have been hearing such questions and objections from nay-sayers ever since commercial hosted …
Dale Vile, 28 Jun 2011
fingers pointing at man

'Backward' resellers impede cloud progress. Yeah, right

Comment Dale Vile headshot I have conducted a lot of interviews recently with vendors, resellers and systems integrators about why it is proving so hard to motivate the traditional IT channel to get on board with cloud. There are some examples of success, but scaling up action beyond a minority of niche partners or risk takers seems …
Dale Vile, 08 Jun 2011
The Register breaking news

The Impact of Cloud on IT

Tech Panel if you've got a few minutes to spare, take a crack at our Cloud impact survey. "Cloud" has been the marketing buzz word of much of the last two years. Many IT vendors now fear to talk about any product or solution without squeezing the term into usage at least three times a minute, even if they have nothing to do with any type …
Dale Vile, 07 Jun 2011
The Register breaking news

End user productivity revisited

Survey Productivity is a concept that sometimes appears to have been hijacked by IT vendor marketing people. We hear everything from smartphones and slates, through unified comms, to full blown cloud-based collaboration offerings positioned as the key to getting more from the workforce. But which technologies and services have the …
Dale Vile, 18 May 2011
The Register breaking news

Cloud connectivity: Five minutes of your time, please

Reader poll As business has become more mobile, the ability to connect to business applications and communications has become more critical and is turning applications into services. Meanwhile, as cloud services provided by third parties become a bigger part of the IT service delivery, connectivity becomes one of the cornerstones of the …
Dale Vile, 11 May 2011
The Register breaking news

The Great Reg Cloud Survey

Reader Poll With all of the noise generated around Cloud, we thought it was time for a reality check with one of the world's largest communities of IT professionals - that's you, by the way. We're trying to understand if Cloud is really the future of computing and if it is, how much? Do you think you'd trust them to host any of your apps, …
Dale Vile, 08 May 2011
The Register breaking news

Optimising IT isn’t all about the cloud

Are you sick of cloud computing being shoved down your throat as the answer to all IT delivery problems? Or perhaps you are a convert and can't get enough of the 'C' word. Well we at Freeform Dynamics are pretty fed up with having the same sorts of discussions over and over again. It's getting a bit wearing having to keep on …
Dale Vile, 15 Apr 2011
The Register breaking news

When information sharing goes wrong

Workshop One of the most troubling phone calls I have ever received was from the irate managing director of an IT reseller. I was working as a channel manager for a major software company at the time and the complaint was that we had a leak. Extreme carelessness After a bit of investigation, we figured out what had happened. A few days …
Dale Vile, 14 Apr 2011
The Register breaking news

Help! I'm in an abusive relationship with my supplier

Workshop In a previous article we highlighted the various ways in which sales and service functions can be broken. If you are on the receiving end, then you have a legitimate right to protest and demand that things be made better. But some customers are troublesome for no good reason. They have been supplied with a good product or …
Dale Vile, 13 Apr 2011
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Timeless principles of sales

Workshop When I first moved into software sales about 20 years ago, my then boss gave me a book to read called How I raised myself from failure to success in selling. It was written by Frank Bettger, a former baseball player who had quit the sport due to injury and found a new career as an insurance salesman. It could have been really …
Dale Vile, 24 Mar 2011
The Register breaking news

The changing nature of end user computing

Tech Panel Life used to be pretty straightforward. An employee joined the organisation, and they were allocated a desk with a PC on it. The IT department controlled what was on that PC, always knew where it was, and generally had pretty easy access to it. Today it's different; at least for most organisations. The PC is now likely to be a …
Dale Vile, 16 Mar 2011
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Mind mapping for IT pros

Workshop Let’s clear up a couple of things to start with. The term mind mapping doesn’t come from a Spooks plot line. It isn’t about poking around in people’s noggins to extract secrets or reconfigure their brain. Nor is it some esoteric practice used solely by intellectuals enjoying the luxury of sitting around and thinking a lot. …
Dale Vile, 11 Mar 2011
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Better trading practices

Workshop It’s 2011, the age of high-speed electronic communications, and we still see companies faxing orders to suppliers and insisting on paper invoices. Banks are still struggling to recognise the real person among the tangle of account records they maintain, and calling a telco customer services line with even the simplest of …
Dale Vile, 21 Feb 2011