Dale Vile

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Dale Vile is CEO and research director at Freeform Dynamics, a business he founded in 2005 to help guide IT pros on which technology to buy. During his time in IT, he has worked for large end user organisations and vendors, and has run both channel programmes and a reseller business.

Creating more harmony around end user computing

Tensions frequently arise between business units and the IT teams as users have become more informed and opinionated, and sought greater levels of freedom and flexibility around the technology they use at work. Against this background, the key to creating and maintaining harmony is to prioritise tangible business interests above …
Dale Vile, 10 Dec 2014

Rethinking desktop delivery

Many IT professionals are weary of the relentless Windows upgrade spiral and the cost and disruption it brings. Rethinking desktop delivery, however, can both ease the pain and put the business onto a firmer footing for the future. Oh no, not again If there’s one type of project that’s guaranteed to get IT professionals riled …
Dale Vile, 03 Dec 2014

User flexibility without the risk

Most organisations are seeing users and business groups starting to make their own technology decisions to some degree or another. On the one hand this provides those in the business with the freedom and flexibility they often crave, but unilateral adoption of equipment, software and services can create ambiguity over who is …
Dale Vile, 27 Nov 2014

Do your execs take mobile security seriously?

Reader Poll One of the findings emerging from our latest poll is that many of you are highlighting a lack of exec awareness and air cover when it comes to mobile security. This in turn appears to translate to a lack of funding to put the systems in place to cope with new devices, BYOD and so on. Is this something you are experiencing? If …
Dale Vile, 11 Jul 2014

Got mobile security sussed yet? No fibbing, now

Reader Survey First we were told that BYOD would define the future of end user computing. Now many are saying that the use of personal devices for work isn't the way forward after all. While the truth is probably somewhere in between – BYOD for some users, but company devices for others – most agree that the use of mobile technology is set to …
Dale Vile, 03 Jul 2014
Facebook WhatsApp

Wake up, grandad: All the techies use social media

Ever since I passed the big five-o, I have noticed more and more youngsters who believe their generation invented something we older guys were using decades ago. At a recent event, for example, I overheard a bunch of 20-something industry analysts seriously discussing how the 50-something CIOs running IT departments today need …
Dale Vile, 25 Jun 2014
NICT's Daedelus security scanner

Controlling Application Access

Report Key Points The pressure is growing on the corporate network and the systems it supports. When asked about their network and application access infrastructure in a recent research study, the 404 respondents who participated highlighted a range of escalating pressures. Organisations of all sizes are seeing greater demands as a …
Dale Vile, 06 Jun 2014

Where do you stand on multi-function network appliances?

Best of breed versus integrated multi-function solutions – it’s a discussion that’s been going on in IT for about 3 decades. Whether the debates occur in the context of software suites, hardware/software appliances, or complete pre-engineered system stacks, there are always vigorous advocates arguing the case for each approach. …
Dale Vile, 06 Jun 2014
Nokia Lumia 625 displaying Office app

Concerning Windows Phone and its relevance to the larger business

Five Lumia phones leaning against each other Nokia Lumia 630: Will enterprises bite? You could be forgiven for thinking that Microsoft has missed the boat with its Windows everywhere proposition. It’s a hybrid world in which Android, iOS, OS X and even Linux are not going away. This in turn leaves Windows Phone 8.1 as just …
Dale Vile, 22 May 2014
Various devices including phone, laptop and tablet

Is your IT department too tough on users?

Tech Panel "It's too old, crippled by overbearing control, and generally not nice to use." In today's world of highly capable and highly desirable consumer tech, these are complaints we are hearing more and more from end users about company-issued kit. So should IT lighten up and allow users more freedom when it comes to the technology …
Dale Vile, 10 Jan 2014

Who should be responsible for devices, apps and services?

Tech Panel Are you a user or business manager fed up with IT constantly telling you "No" when it comes to the devices and apps you need to get your job done? Are you an IT pro tired of having to deal with users wanting their latest bling connected to the network? If you fall into either of these categories, or are just trying work through …
Dale Vile, 20 Dec 2013
Playmobil's Security Check Point

Sysadmins: How do YOU protect your networks against 'friendly fire'?

It will come as no surprise that preliminary analysis of results so far in our latest reader survey (still open here) suggests that corporate networks are going to come under increasing pressure as traffic volumes and patterns evolve. As part of this, it’s clear that most people are anticipating a world in which not just …
Dale Vile, 06 Nov 2013
cable

The unsung heroes of the networking team: Who appreciates you?

Survey time With so much focus on virtual servers, next generation storage and even new-fangled private clouds, it's amazing how little attention is normally paid to the comms implications of all this stuff. Too often, the network infrastructure is relegated to the bottom of the pile when it comes to grabbing modernisation budget. But when …
Dale Vile, 02 Nov 2013

OK, so we paid a bill late, but did BT have to do this?

Opinion One of the pains of running a business is billing and cash collection, especially if your customers are big. It really doesn’t matter what you put on the quote or the invoice, they pretty much pay you when they feel like it, and 60 days is usually the quickest if you’re lucky. In effect, SMBs act in aggregate as an unwilling …
Dale Vile, 16 Sep 2013

So: Just how do you stop mobile users becoming leaky lusers?

A note from The Register management: This is a survey, and yes, you're right, that's you giving us valuable time and information for nothing. But we have to pay the bills somehow, so if you like the Reg being here you might consider helping Mr Vile out. And who knows, maybe your views will reach the right ear somewhere and help …
Dale Vile, 20 Jun 2013

Office Software Checkpoint

Tech Panel Results The desktop productivity space has been dominated for many years by Microsoft Office. Open source alternatives and cloud services like Google Apps have made some inroads, but most mainstream businesses are still hooked on Outlook, Word, PowerPoint and Excel to one degree or another, with Exchange acting as a back end hub for …
Dale Vile, 09 May 2013
paper cut-out men holding hands in linked semi-circle

SaaS: Plugging the communications gap for small businesses

Yahoo!’s decision last month to axe home working prompted much debate. Common reactions ranged from outrage through incredulity to the sad shaking of heads over the fact that CEO Marissa Mayer is clearly out of touch with the modern world. Some of the reasons cited for this controversial move, however, are worth noting. The …
Dale Vile, 19 Apr 2013
management cloud3

There's more to cloud computing than just hosting

There’s a trick we use at Freeform Dynamics when trying to figure out the true significance, if any, of the latest Big Thing being promoted by IT vendors and pundits. We ask ourselves what will be left when the marketers get bored with the current buzz words and move on to the next Big Thing, as they inevitably will. As an …
Dale Vile, 11 Apr 2013
management big_data4

How to decide when to pass on PaaS

Most forms of cloud computing are starting to find a place in mainstream IT delivery. Infrastructure as a service (IaaS), for example, is providing greater flexibility and better economy for those wanting to grab server or storage capacity from the cloud. It might not be totally replacing other forms of infrastructure hosting …
Dale Vile, 10 Apr 2013
Call of Duty: Black Ops II

The gaming habits of Reg readers revealed

A recent research study carried out by Freeform Dynamics we looked at the activities of Register readers with respect to smartphones, tablets, gaming and TV viewing. In this article we willf ocus on what you told us about your gaming habits (that’s gaming in the sense of playing electronic games rather than gambling). In total …
Journey

Prepare to greet the data centre of 2023

To some, the idea of enterprise data centres still being around in ten years’ time is anathema. By then, they assert, all enterprise IT will be running in public clouds. The only people who can’t see this are insecure box-huggers frightened for their jobs and IT dinosaurs with no imagination. We, however, are going to assume …
Dale Vile, 19 Dec 2012
Apple iPhone 5

Mobile devices bring back that old client-server feeling

If you see the phrase “any time, any place, anywhere” in relation to mobile access, and are tempted to point out the language redundancy (any place, anywhere), then you are probably not old enough to remember the birth of client-server in the late '80s and early '90s. If, however, cheesy music from a Martini ad is now running …
Dale Vile, 17 Dec 2012
WinPho 7.5 email

It pays to study the habits of your email users

How many email messages do you receive in the average working day: 20? 30? 50? More? And what volume of email have you accumulated over the past year: half a gig, a gig, two gigs? Whatever the exact amount, it is safe to say that most of us have to deal with a lot of email traffic and that an increasing proportion of it comes …
Dale Vile, 13 Dec 2012
paper cut-out men holding hands in linked semi-circle

Good news for Relational DBAs

Comment Those advocating emerging technologies and ideas often talk as if IT is a zero sum game. When something new comes along, the assumption is that something old needs to move aside to make way. We have seen this happen on a number of occasions in the data management space, with frequent claims relational databases becoming less and …
Dale Vile, 18 Oct 2012
The Register breaking news

Windows 8 and the ‘Dad test’ stunts

Comment Out and about shopping yesterday, I spotted a PC magazine in the newsagent advertising the ‘ultimate guide’ to Windows 8 in the form of a ’33 page special’. As well as reminding me of reports that Microsoft is planning to spend over $1.5bn on Windows 8 marketing, it made me think of those horribly contrived YouTube videos in …
Dale Vile, 16 Oct 2012
cloud_accounting

Reg readers love Private Cloud (true)

When IT is your day job it is easy to lose sight of why you are doing it. Alright, it’s to pay the bills, fund your next holiday, buy nice stuff and so on. But from the point of view of whoever is paying your salary, the point is to enable and add value to the business. You and your colleagues in the IT department are there to …
Dale Vile, 24 May 2012
cloud computing Fight

The Great El Reg Private Cloud survey: Results are in!

We were surprised at the strength of positive feedback from the 570 readers who participated in our recent Reg reader survey on private cloud. It was quite a contrast to surveys on hosted cloud services, or even cloud computing in general. Whenever we run these, readers tend not to be shy about telling us how much they think all …
Dale Vile, 18 May 2012
The Register breaking news

Relationship between private and public cloud

Tech Panel We were really surprised by the positive sentiment that surfaced in relation to private cloud during our recent survey on the topic. The stark contrast between this and the mixed reaction we usually get when asking readers about public cloud was very noticeable, and the differences too great to be accounted for by the bias we …
Dale Vile, 30 Apr 2012
The Register breaking news

Six of the best ways to mess up IT change management

We at Freeform Dynamics have been running surveys and interactive workshops with The Register’s readership since 2006 on a wide variety of topics. Looking back, we see the same themes coming up time and time again. One of these is the perpetual problem of IT staff feeling they are not able to respond quickly enough to change …
Dale Vile, 24 Apr 2012
The Register breaking news

Has virtualization really ended all your worries?

OK, so you’ve virtualised a bunch of servers and saved yourself a bit of money on hardware. Life is a little easier because you no longer have to go through the server procurement and provisioning cycle quite so often to meet new requirements. But has anything fundamentally changed in the way you manage systems and deliver IT …
Dale Vile, 23 Mar 2012
The Register breaking news

Roll up to the great Register Private Cloud survey

Research The Register has constructed a lovely survey about Private Cloud, which will form the basis of a number of research-based articles to be published in coming weeks. The survey is a one-pager and will take a few minutes of your time. Please take part! Here's some background to our thinking. Without getting bogged down in …
Dale Vile, 15 Mar 2012
The Register breaking news

Public sector imperatives

Reader Research We’ve just had a little look at the results so far from our currently running public sector poll. As a reminder, the aim of the exercise is to flush out insights, tips and tricks that can be of use to those involved in reporting and performance management in a public sector environment. The poll so far is confirming the need to …
Dale Vile, 23 Jan 2012
The Register breaking news

Keeping score in the public sector

Hardly a day goes by without news coverage around whether some public sector organisation or other is delivering against expectations, making the best use of funding, or otherwise performing adequately. This is something we are exploring in our latest reader survey. Apart from enlightening the rest of us as taxpayers, there is a …
Dale Vile, 16 Jan 2012
The Register breaking news

Beyond the relational database

Tech Panel As many marketeers switch their attention from the word 'cloud' to the term 'big data', you can almost hear the groans as another bandwagon starts to roll. It's now getting to the point where, yet again, we are being bombarded with terms and messages that are ambiguous at best, meaningless at worst. So in true Freeform Dynamics …
Dale Vile, 14 Nov 2011
The Register breaking news

It's the BIG email and office study

Reg Tech Panel There's been a lot of talk recently about the imminent death of traditional email and office applications to be replaced by shiny new web apps all served from the Cloud. Now, we know the world changes slowly and this won't happen overnight, or be suitable for all. But there are a lot of old Exchange or Notes installations out …
Dale Vile, 12 Oct 2011

The effects of Consumerisation results

Reg Research The results of our mega-survey on consumerisation are in. It was a big sucker, and all those who completed it should be congratulated for their stamina and commitment. And your efforts really are appreciated, because we learned a lot. In the first part of the survey, we asked readers to tell us about their own use of personal …
Dale Vile, 10 Oct 2011
The Register breaking news

Are you slaving away on the wrong projects?

One of the hardest decisions that the IT department faces was highlighted in a very lively Regcast a few months ago. Terry Dewhurst, the streetwise director of transformation at Lastminute.com, talked about how hard it can be to call time on a project that is on track to deliver something that nobody wants any more. This can …
Dale Vile, 01 Aug 2011
The Register breaking news

Complexity killed the IT quality of service ...

“Ring, ring...” “IT support. How can I help you?” “The system’s really slow. It’s taking about a minute to save stuff. Normally it’s only a few seconds.” “How long has this been going on?” “About 20 minutes, and the backlog is building up. It slowed down yesterday too, but then seemed to right itself after about 10 minutes so …
Dale Vile, 19 Jul 2011
The Register breaking news

The Network is the Problem: Barriers to cloud adoption

Reg Research How can cloud computing be a sensible option when it makes you so dependent on the network, and often even the public internet? If the comms slow down, the user experience takes a dive. Lose the link completely, and you’re stuffed. We have been hearing such questions and objections from nay-sayers ever since commercial hosted …
Dale Vile, 28 Jun 2011
The Register breaking news

The Impact of Cloud on IT

Tech Panel if you've got a few minutes to spare, take a crack at our Cloud impact survey. "Cloud" has been the marketing buzz word of much of the last two years. Many IT vendors now fear to talk about any product or solution without squeezing the term into usage at least three times a minute, even if they have nothing to do with any type …
Dale Vile, 07 Jun 2011
The Register breaking news

End user productivity revisited

Survey Productivity is a concept that sometimes appears to have been hijacked by IT vendor marketing people. We hear everything from smartphones and slates, through unified comms, to full blown cloud-based collaboration offerings positioned as the key to getting more from the workforce. But which technologies and services have the …
Dale Vile, 18 May 2011
The Register breaking news

Cloud connectivity: Five minutes of your time, please

Reader poll As business has become more mobile, the ability to connect to business applications and communications has become more critical and is turning applications into services. Meanwhile, as cloud services provided by third parties become a bigger part of the IT service delivery, connectivity becomes one of the cornerstones of the …
Dale Vile, 11 May 2011
The Register breaking news

The Great Reg Cloud Survey

Reader Poll With all of the noise generated around Cloud, we thought it was time for a reality check with one of the world's largest communities of IT professionals - that's you, by the way. We're trying to understand if Cloud is really the future of computing and if it is, how much? Do you think you'd trust them to host any of your apps, …
Dale Vile, 08 May 2011
The Register breaking news

Optimising IT isn’t all about the cloud

Are you sick of cloud computing being shoved down your throat as the answer to all IT delivery problems? Or perhaps you are a convert and can't get enough of the 'C' word. Well we at Freeform Dynamics are pretty fed up with having the same sorts of discussions over and over again. It's getting a bit wearing having to keep on …
Dale Vile, 15 Apr 2011
The Register breaking news

When information sharing goes wrong

Workshop One of the most troubling phone calls I have ever received was from the irate managing director of an IT reseller. I was working as a channel manager for a major software company at the time and the complaint was that we had a leak. Extreme carelessness After a bit of investigation, we figured out what had happened. A few days …
Dale Vile, 14 Apr 2011
The Register breaking news

Help! I'm in an abusive relationship with my supplier

Workshop In a previous article we highlighted the various ways in which sales and service functions can be broken. If you are on the receiving end, then you have a legitimate right to protest and demand that things be made better. But some customers are troublesome for no good reason. They have been supplied with a good product or …
Dale Vile, 13 Apr 2011
The Register breaking news

Timeless principles of sales

Workshop When I first moved into software sales about 20 years ago, my then boss gave me a book to read called How I raised myself from failure to success in selling. It was written by Frank Bettger, a former baseball player who had quit the sport due to injury and found a new career as an insurance salesman. It could have been really …
Dale Vile, 24 Mar 2011
The Register breaking news

The changing nature of end user computing

Tech Panel Life used to be pretty straightforward. An employee joined the organisation, and they were allocated a desk with a PC on it. The IT department controlled what was on that PC, always knew where it was, and generally had pretty easy access to it. Today it's different; at least for most organisations. The PC is now likely to be a …
Dale Vile, 16 Mar 2011
The Register breaking news

Mind mapping for IT pros

Workshop Let’s clear up a couple of things to start with. The term mind mapping doesn’t come from a Spooks plot line. It isn’t about poking around in people’s noggins to extract secrets or reconfigure their brain. Nor is it some esoteric practice used solely by intellectuals enjoying the luxury of sitting around and thinking a lot. Mind …
Dale Vile, 11 Mar 2011
The Register breaking news

Better trading practices

Workshop It’s 2011, the age of high-speed electronic communications, and we still see companies faxing orders to suppliers and insisting on paper invoices. Banks are still struggling to recognise the real person among the tangle of account records they maintain, and calling a telco customer services line with even the simplest of …
Dale Vile, 21 Feb 2011