Paul Kunert

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Paul Kunert is the editor of Channel Register

Barclays says soz for titsup website, bank app

Barclays UK has spent this morning on Twitter apologising to customers frustrated by a crashed banking app and online outage that occurred over the past two consecutive days. The bank turned a day of rest - for most of us anyway - into a stress-fest for its loyal punters who woke up on Sunday morning unable to use the mobile app …
Paul Kunert, 19 Nov 2013
Prison window

IT finance bod coughs to slurping £130k from customers' accounts

IT finance provider Syscap account manager Leigh Jones has been sentenced to 24 months in jail after pleading guilty to nicking more than £100,000 from customers. Jailbird Jones, 40, found that his six-figure earnings weren't enough to fund his spiralling gambling habit. A clerk at Chester Crown Court confirmed to us that Jones …
Paul Kunert, 08 Nov 2013

Big customers need a personal servicing, says Big Blue grand fromage

Interview IBM has handed the bulk of its largest corporate hardware customers to channel partners – some 200 accounts – but it is retaining 23 clients who will still get the touchy-feely treatment from its direct sales reps – who comprise half of the unit's sales. So the crown jewels remain firmly nestled in the bosom of Big Blue, so to …
Paul Kunert, 07 Nov 2013

Apple will FAIL in corporate land 'because IT managers hate iPads'

Apple's "very limited success" in penetrating the corporate enterprise market with the iPad reflects the lack of control IT managers feel they have over the device, as well as the dominance of Windows. That is, according to HP exec Jos Brenkel, global senior veep of sales for Printers and Personal Systems, who said no single …
Paul Kunert, 04 Nov 2013

Dead PC market? In the UK? NEVER

Thought the UK PC market was like a dead mule? Wrong. There's life yet in those age old desktop and notebook nags, according to distributor shipment data. Numbers from venerable analyst Context, the gentle purveyor of sales-out figures - the stuff that users are actually buying - showed Q3 was not bad, not bad at all. The total …
Paul Kunert, 01 Nov 2013

Serco CEO walks the plank as firm fights off Ministry of Justice probe

The CEO at scandal-hit outsourcing monster Serco has quit as the company lifts the covers off its 'corporate renewal programme' designed to persuade the UK government that it's fit to manage public sector contracts. Back in August, Serco confirmed British cops are probing allegations over fraud related to its Prisoner Escort and …
Paul Kunert, 28 Oct 2013

HP: Yes, we plan to axe another 7,100 European staffers

Exclusive HP has confirmed that more than 7,000 workers in Europe are headed for the chopping block, with sources telling us that a good whack of the cuts will be made in Enterprise Services. In June 2012, HP began consultations with union and staff over plans to get rid of 8,000 jobs in the region, and it confirmed that thousands more …
Paul Kunert, 24 Oct 2013
Job cuts jpeg

Juniper ELIMINATES 300 jobs, braces wallet for US gov shutdown blow

Jittery Juniper Networks is axing hundreds of workers amid concerns the US government shutdown could hamper its stateside federal business. The cuts were confirmed during a conference call with analysts last night to discuss the firm's third-quarter results. Juniper also revealed sales had risen to $1.185bn, up three per cent …
Paul Kunert, 23 Oct 2013

BBC to spaff £18 MILLION of licence fee cash... on BIG DATA

The Beeb is planing to chuck up to £18m worth of licence fee payers' cash at data analytics suppliers to work their dark arts at the corporation. A tender for a three-year Next Generation Digital Analytics Services agreement appeared in the Official Journal of the European Union* at the weekend. "The BBC is looking for a …
Paul Kunert, 22 Oct 2013

OFT probe: Do small UK firms get fair shake in public sector tenders?

Armed with data provided from suppliers and public sector IT bods, the Office of Fair Trading will now launch a probe into the state of the government tech landscape and whether SMEs are getting a fair share. Back in July, the competition watchdog put out a call for information as bids to discover if competition is alive and …
Paul Kunert, 15 Oct 2013

EasyJet website crashes and burns

Barrel-scraping orange airline easyJet is apologising to customers over a "technical" error that has brought down its website worldwide, preventing punters from booking flights or checking in online. The easyjet.com site has been down for several hours with the firm taking to Twitter to 'fess up to the unspecified gremlins …
Paul Kunert, 15 Oct 2013

Royal Mail FAIL as web brokerage Hargreaves Lansdown struggles with investor demand

Online share brokerage Hargreaves Lansdown is still struggling to cope with the massive spike in Royal Mail share dealing that brought down its trading portal this morning. The company's Oracle-based infrastructure collapsed 45 minutes after trading began at 8am today, Tom McPhail, a spokesman at HL confirmed to El Reg. "Demand …
Paul Kunert, 11 Oct 2013
wall_street

Citrix share price tumbles on profit warning

Citrix issued a profit warning last night when rolling out preliminary financial data for calendar Q2, sending its share price crashing by 12 per cent. The mobility, desktop and virtualisation vendor said earnings per share (EPS) were estimated to be in the $0.39 to $0.40 cent range, compared to its previous guidance of $0.41 to …
Paul Kunert, 10 Oct 2013
Tech Data

Tech Data: Computer 2000 brand taken out back and shot...today

The Computer 2000 brand is to be retired from today as the UK arm of Tech Data adopts its parent's name tag. The timing is interesting, given that C2000 – or the company formerly known as C2000 – is the subject of an ongoing investigation into vendor accounting improprieties. In a letter sent to vendor customers, seen by El …
Paul Kunert, 07 Oct 2013

Microsoft to kill Select Agreement rebates, rain cash on cloud deals

From tomorrow, Microsoft will put a bullet in Select Agreement rebates handed to UK business partners as part of a wider shake-up of the overall fees structure. Licensing Solutions Partners (LSPs) were making 2.5 per cent in back-end margin based on a deal's revenues and used this to offer discounts to customers to get them to …
Paul Kunert, 30 Sep 2013

Dragons' Den star's biz Outsourcery sends yet more millions up in smoke

Cloud service provider Outsourcery has released its half-year financials while talking up its business potential, quietly avoiding the fact that it has little to boast about in terms of actual performance. Revenues at the cloud services player to the end of June moved up 23.5 per cent to £2.1m (including £1.5m of recurring …
Paul Kunert, 25 Sep 2013

El Reg seeks new mobile, wireless tech writer - could it be YOU?

The Register is looking for a new mobile and wireless technology correspondent to work out of our London newsroom. Realistic contenders for the job will already be thoroughly familiar with The Reg: it will be of interest however that the worldwide editorial team is currently expanding based on sound business performance. The …
Paul Kunert, 20 Sep 2013

We saw you admire that rack: UK server sales are finally recovering

Crack open the champers, suppliers - the UK server market actually GREW in Q2, ending five consecutive quarters of misery for those left brushing the dust off their systems. Factory revenues went up four per cent in calendar Q2 to $501m as legacy systems rebounded due to increased project work that followed mainframe product …
Paul Kunert, 19 Sep 2013
Dell logo in crosshairs

Shareholders tell Mike 'Just Do It': Dell to go PRIVATE for $24.9bn

Dell shareholders have given the green light to Mickey D to take the company he founded nearly three decades ago private – again. Approval from investors was never really in doubt after activist investor Carl Icahn, who seems more interested in Apple, revealed that he and partner SAM had given up the ownership battle, clearing …
Paul Kunert, 12 Sep 2013

IBM offloads customer services biz for half a BEELLION DOLLARS

IBM is planning to outsource its Business Process Outsourcing customer services after last night confirming plans to offload the unit to US tech distie and BPO player Synnex for $505m. Under the terms of the deal, Synnex will cough $430m in cash and $75m in stock to take on 45,000 soon-to-be-ex IBMers operating across a network …
Paul Kunert, 11 Sep 2013
The offending penis-shotting pistol. Pic: Konstkvarteret

Put down the (cod)piece and step away: Artist cuffed after sculpture cockup

A Swedish artist was involved in a dust-up with the local fuzz, who mistook his sculpture of a pistol loaded with steel penises for a real gun. Bengt Andersson planned to exhibit his work at the Ronnquist gallery last week but when he opened his case to show staff the offending article, he was seized by bodyguards. "I just …
Paul Kunert, 09 Sep 2013

Rotten routers caused Intermedia service crash, says CEO

The service blackout at third-party Microsoft Exchange hosting biz Intermedia was caused by glitches in core routing kit, the CEO has confirmed. As revealed by El Reg on Tuesday, Intermedia went down in the UK early afternoon and remained down for some hours, with customers forced to vent their spleen on Twitter because they …
Paul Kunert, 04 Sep 2013
Man wrinkles his eyes in an expression of pain, annoyance or dsicomfort

Intermedia's Exchange hive goes titsup ... and no one's answering calls

Updated Intermedia, the world's largest third-party provider of hosted Microsoft Exchange services, today delivered a masterclass in how to mismanage customers' expectations when cloud services crash. Hordes of angry customers on both sides of the Atlantic took to Twitter this afternoon to complain about "issues" with the company's …
Paul Kunert, 03 Sep 2013
Abbott and Costello dressed as policemen

UK gov dials 999 over Serco prison escort fraud claims

Outsourcing giant Serco is being probed by the cops over allegations of fraud relating to its Prisoner Escort and Custody Services (PECS) contract with the Ministry of Justice. Under the terms of the contract, Serco is supposed to ferry defendants from prison to court on time and is measured against this. The suspected fraud …
Paul Kunert, 29 Aug 2013

Thought the PC market couldn't get any worse? HAH! Think again

Any PC makers dreaming of a sales rebound this year are picking up the pieces of that shattered aspiration: beancounters at IDC reckon the number of computers shipped will be worse than first feared. The statisticians believe the market in Western Europe will decline 16.3 per cent to just shy of 47 million units in 2013, …
Paul Kunert, 28 Aug 2013
DHS-supplied pic of an unidentified female sneezing

PEAK iPAD: Slab looking a bit peaky, needs big biz to take more tablets

Sales of Apple iPhones are in rude health - but the Cupertino idiot-tax operation's iPad is sickly and in need of some tender loving biz customers. This is the diagnosis by Barclays analyst Ben Reitzes, who in a note to investor clients said that, unlike the Jesus mobe, the once super-soaraway fondleslab "clearly has the flu - …
Paul Kunert, 08 Aug 2013

'Nearly 1,350' HP Enterprise Services staffers strike over redundancies – union

Updated Nearly 1,350 HP Enterprise Services workers downed tools as part of multi-day industrial action in protest against the mass redundancy programme, at least according to the PCS trade union. Industrial officer Alan Brown said up to 90 per cent of the union's 1,500 HPES members went on strike on Wednesday and Thursday this week, …
Paul Kunert, 25 Jul 2013

Juniper Networks CEO throws in towel as firm swims in cash

It is always best to bow out at the top, but Juniper Networks' CEO has decided to stand down well before the company is close to peaking. At least, that's what investors will be hoping. Kevin Johnson revealed last night that the network gear firm has created a Search Committee of independent directors to locate and appoint his …
Paul Kunert, 24 Jul 2013
Steve Jobs, Ashton Kutcher, credit: David Shankbone, Apple

Dead STEVE JOBS 'touts rival Lenovo gear' FROM BEYOND THE GRAVE

A man seemingly familiar to millions as Apple's tetchy tech tycoon Steve Jobs will star in adverts for cheap Chinese computers from Lenovo, according to reports. Actor Ashton Kutcher - who will play the late biz baron in forthcoming biopic Jobs - will be the new poster boy for the planet's largest shifter of PC boxes, we're told …
Paul Kunert, 24 Jul 2013
European Union Flag

Steelie Neelie: One cloud contract model to rule them all

The European Commission is seeking leading lights in the arena of cloud services to help sketch out a contract framework so that customers don't get tied into murky deals. At least, this is the principle that Steelie Neelie Kroes, vice president of the EC outlined in a blog today, ahead of the European Cloud Partnership Steering …
Paul Kunert, 24 Jun 2013
Parliament in the clouds

Skyscape bags biggest deal on G-Cloud EVER

Skyscape Cloud Services has fired the first shot into the hearts of large tech integrators that have grown fat off the public sector purse after signing £3m two-year Platform-as-a-Service contract worth £1.5m a year. The PaaS gig - the biggest deal on the G-Cloud framework to date - is to provide a cloudy, utility-based platform …
Paul Kunert, 22 May 2013

Private equity firm coughs £1bn for Websense

NASDAQ-listed web content filtering player Websense is going private again after the board approved a deal with venture capitalist Vista Equity Partners (VEP). Under the terms of the transaction, VEP will cough $24.75 per share valuing the online security business at close to $1bn. This equates to a 29 per cent premium on the …
Paul Kunert, 21 May 2013

Steve JOBS finally DEFEATS the PC - from BEYOND THE GRAVE

So it's official - the lifelong battle of legendary Apple CEO Steve Jobs is finally won, now that he has toppled the PC platform from beyond the grave: well, in the UK, at least. During Q1 this year more slablets were shipped into consumer and business channels than PCs - that's notebooks AND desktops COMBINED. Beancounting …
Paul Kunert, 16 May 2013
channel_teaser_exit

Fasthosts CEO Burton hits alt-F4 for last time at web biz

Fasthosts Internet CEO Andy Burton has resigned and is set to leave at the end of June, The Channel can reveal. After nearly four years at the helm, the IT veteran - a former Clearswift COO, ex-CEO of Centennial Software and previous FrontRange Solutions veep - says it is time seek out pastures new. "I'll have completed four …
Paul Kunert, 10 May 2013

What's big, rich and goes down on you in every department? BT

BT admitted this morning that fiscal 2013 was a year of declining sales across every division, although profits were given a slight uplift due to cost cutting. The national telco told City slickers it closed its fourth quarter, ended 31 March 2013, on a low: revenue dipped two per cent on the same period a year ago to £4.78bn, …
Paul Kunert, 10 May 2013
Rather dirty PC interior

Are the PCs all getting a bit old at your office? You're not alone

Business PC refresh cycles are set to stretch even further, according to IDC analysis - heaping more strain on vendors and channel partners. This comes against a backdrop of declining global sales of desktops and notebooks, which fell by 4.1 per cent and 3.4 per cent respectively in 2012 compared to 2011. No near-term uptick is …
Paul Kunert, 27 Mar 2013
Oracle co-president Mark Hurd explaining the Platinum service level price

VC firm asked Mark Hurd if he wants to run Dell - report

Former disgraced HP chief Mark Hurd is the man VC Blackstone would plonk at the top of Dell should it scupper a bid by Michael Dell and chums to take the enterprise tech firm private again. This is according to a report by Bloomberg, which states Blackstone is considering matching the $24.4bn offered by Dell the man and his …
Paul Kunert, 21 Mar 2013
management BYOD5

IT chiefs choose Choose-YOD over full fat BYOD for now

Insight EMEA boss Stuart Fenton says BYOD is failing to set the world alight: but a half-fat version is gaining some traction within enterprises. Talking at the annual Insight Technology Show 2013, attended by some 2,000 representatives at 1,500 customers, Fenton told The Channel that "Choose YOD" is whipping up some interest …
Paul Kunert, 13 Mar 2013

Next HP CEO is already working at HP, says Meg Whitman

HP CEO Meg Whitman says her eventual successor will be recruited from within the company and not externally as has been the case with the previous batch of bigwigs. Ever since it hauled in Carly Fiorina from Lucent, who was replaced by Mark Hurd, then Leo Apotheker and Whitman, onlookers criticised HP's board for bypassing …
Paul Kunert, 20 Feb 2013

Lawyer: 2e2 customers should act quickly as liquidation looms

Any 2e2 customers that clung on in the hope a buyer could be found for fallen channel giant must act now to minimise disruption to service, a law firm has warned. More than a week has passed since 2e2's 10 UK subsidiaries were placed in the hands of FTI Consulting, and the administrator seems to have run out of potential buyers …
Paul Kunert, 06 Feb 2013
The Register breaking news

Axed staffers hijack HMV Twitter account: 'We're tweeting LIVE from HR'

A hijacker claiming to be an axed HMV worker took over the music retailer's official Twitter stream yesterday to tell the world of a "mass execution" taking place at HQ. A fortnight ago HMV (His Master's Voice) called in the administrators when bosses realised they were likely to miss banking covenants at the end of January. …
Paul Kunert, 01 Feb 2013
Leo Apotheker photo  by Jacoplane

Apotheker: HP board was just as culpable for Autonomy buy

Leo Apotheker reckons he shouldn't be forced to single-handedly carry the can for HP's calamitous acquisition of Autonomy when there are a bunch of board members that were equally at fault. The man spent 11 short months at the Silicon Valley giant, but this was more than enough to make an indelible mark - his tenure included the …
Paul Kunert, 17 Dec 2012
server room

UK server market lifeless: Customers just want fresh, young models

The UK server market was like the surface of the Moon in Q3 - there were no signs of life. The value of the sector plummeted 10 per cent to $430m in the three months, led by declining legacy non-x86 systems - down 22 per cent to $100m. Even x86 systems experienced a 5 per cent decline - to $330m. Giorgio Nebuloni, IT market …
Paul Kunert, 30 Nov 2012
The Register breaking news

No iMacs on Black Friday, Grey Thursday or even Cyber Monday

Most consumers in the US will by now be stuffed with piles of turkey and lashings of booze, but retailers are banking on people's hunger and thirst for deals returning on Black Friday, Apple sent an email earlier this week claiming it will host a "one day shopping event" tomorrow that starts at 3.00 Eastern time (00.00 Pacific, …
Paul Kunert, 22 Nov 2012
sea_hp_sink

HP: Autonomy had us believing in a false IDOL

HP has laid out the "accounting improprieties and misrepresentations" allegedly used by Autonomy to inflate its value just before HP bought the British biz. Hapless Hewlett-Packard yesterday took an $8.8bn bath on the acquisition following the findings of an internal probe. It said a senior member of Autonomy's leadership team …
Paul Kunert, 21 Nov 2012
The Register breaking news

Elephant which speaks: Rare. One which speaks Korean: Even Rarer

A captive Asian elephant called Koshik can do more with his trunk than just spray water at zoo visitors - he can use it to speak KOREAN. Boffins studied claims that Koshik's vocabulary extends to five words in the native tongue of his adoptive home and found they were true. The words, translated to English, are "hello", "sit …
Paul Kunert, 02 Nov 2012

Imation cutting 20 per cent of workforce amid losses

Imation is slashing one fifth of its workforce as part of a cost cutting programme and exploring "strategic options" for its consumer electronics biz. The troubled maker of tape, disk and optical media has reported yet another quarter of losses - it hasn't posted a profit since the end of 2009 - and needs to take corrective …
Paul Kunert, 24 Oct 2012

IT chiefs' purses drained, security budget still safe - report

Security looks set to be one part of companies' IT budgets that will be comparatively safeguarded in the recession, if the beancounters at Gartner are to be believed. Global spending is forecast to rise more than 8 per cent this year to $60bn, reaching $86bn by 2016. Gartner research director Lawrence Pingree said that based on …
Paul Kunert, 13 Sep 2012

Gartner: UK PC market stayed on its knees in Q2

The UK PC market was lifeless in Q2 and apocalyptic beancounter Gartner is not sure the whether it can be fully revived ever again. Or maybe its just that PC disties are placing fewer, less sizeable orders in anticipation of slow summer sales – and with one eye on keeping inventory at more manageable levels after getting burnt …
Paul Kunert, 09 Aug 2012
Expansys

Dragons' Den badboy's Expansys back in the black ... just

Wireless tech web retailer and provider of mobile networks Expansys is back in the black – but only just – as currency headwinds, weak UK consumer spending and restructuring took a toll. The group, majority owned (41 per cent) by Dragons' Den investor Peter Jones, pushed up sales for the year ended 30 April by a third to £108.5m …
Paul Kunert, 09 Aug 2012