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Electronic patient records rollout cocks up hospital clinics

Electronic patient records system led to problems including wrong patient notes being supplied and incorrect clinic lists. The rollout of the Cerner Millenium electronic patient records system has led to a series of clinical incidents at North Bristol NHS trust. The trust began deploying Cerner in December 2011 as a replacement …
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NHS trust mops up after electronic patient records mess

Oxford University hospitals NHS trust is dealing with patient contact and data quality issues following a major project to implement Cerner Millennium. A roll-out of the Cerner Millennium electronic patient record (EPR) system caused delays in treating patients at Oxford University hospitals NHS, its board has found. There were …
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UK drivers' privates fondled overseas in new outsource plan

Transport for London (TfL) has proposed that the Driver and Vehicle Licensing Agency's (DVLA) vehicle keeper data - which includes names, addresses and registration plate numbers - should be accessed outside the UK by contractors working on the capital's congestion charge scheme. The congestion charge is run by IBM, which was …
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Met plod will use 1980s software to police Olympics

The Metropolitan Police Service will use software from the 1980s to coordinate the command and communications of its policing operations during the London Olympic Games. The software, known as MetOps, is installed in the force's special operations room (SOR), the central control room providing communications support during more …
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HMRC snatches back £200m in Aspire outsource rejig

HM Revenue and Customs will save more than £200m by 2017 after renegotiating its Aspire outsourcing contract with Capgemini, according to Cabinet Office minister Francis Maude. The Aspire deal covers IT services including desktops, laptops and a number of tax and credit systems such as online VAT filing. The contract, which is …
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NHS trusts beg IT suppliers to manage eHospital plan

Cambridge University Hospitals NHS foundation trust and Papworth Hospital NHS foundation trust are seeking suppliers to provide project management and IT consultancy services for the pair's eHospital programme. The programme, which aims to provide clinicians at the trusts with access to a single source of patient information, …
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ICT for Highlands and Islands fire and rescue 'inadequate'

Highlands and Islands fire and rescue service's ICT infrastructure is inadequate and requires significant investment to be effective, says an Audit Scotland report on behalf of the Accounts Commission. The fire service covers a predominantly rural area with many islands, rugged coastline and mountainous terrain. According to the …
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NHS claws back £1.8bn from IT project fiasco

The government has reached an agreement for a reduction in its contract with CSC, the largest supplier to the now-defunct National Programme for IT (NPfIT). The total saving for the Department of Health (DH) from NPfIT will now be approximately £1.8bn. Health secretary Andrew Lansley told an E-Health Insider event in London …
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HMRC cuts IT spending in half in 2 years

HMRC has reduced its spending on IT from £1.4bn to £700m in two years, according to Phil Pavitt, the organisation's chief information officer (CIO) and director of change. Pavitt told the public sector efficiency expo in London that HMRC that the cuts had not come at the expense of quality of service. "This year it was just …
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NHS strikes new deal with CSC for electronic patient records

CSC and the Department of Health look to have concluded negotiations around the future of its Lorenzo system in the NHS. A revised deal announced by CSC will see the US-based firm deliver additional implementations of the Lorenzo electronic patient records system beyond the 10 have already been rolled out, with "options for more …
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UK tax fraud IT project 'missed virtually every delivery date'

IT projects that formed part of Revenue and Customs' (HMRC) compliance and enforcement programme missed key delivery milestones and failed to bring the expected recovery of tax, according to a report by the National Audit Office. The compliance and enforcement programme was implemented between 2006 and 2011 with the aim of …
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Brits trapped in confusing council website labyrinths - survey

Too few council websites are sufficiently focused on the top tasks that are of most interest to their users, according to an annual report by Socitm. The IT trade body examined how easy it was to complete popular tasks, such as paying council tax or finding school term dates, on council websites, with only 5 per cent achieving …
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UK will share passenger data with US in Euro deal

The UK has opted in to the EU passenger name record (PNR) agreement with the United States, Home Office minister Damien Green has confirmed. "The UK, in common with many other EU member states and third countries, places considerable value on the collection and analysis of PNR data (that data collected by carriers in the …
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Risky child-support plans rely too much on new IT system – NAO

Plans by the Child Maintenance and Enforcement Commission to cut spending are risky and rely too much on the introduction of a new IT system, according to a report from the National Audit Office (NAO). The commission has committed to cutting its budget to £428m in 2014-15 – although this is £44m higher than than its original …
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UK.gov to double number of biometric chips for immigrants

The government is to double the number of people required to have a biometric residence permit (BRP) to stay in the UK, raising the number to 400,000 a year. The system is being expanded to include refugees and those given the right to live in the UK permanently. It will mean that all non-EEA (European Economic Area) nationals …
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Report: Most council workers granted access to Facebook, Twitter

Most councils allow employees to access social media. This is compared with only one-third of them allowing it two years ago, research by Socitm indicates. All employees potentially have access to Twitter in 44 per cent of councils and only some employees in 54 per cent of councils, with only 2 per cent offering no access, …
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Councils spunk £515m in 4 years on CCTV

UK local authorities spent a total of £515m installing, operating and maintaining CCTV between 2007-11, according to the privacy campaign group Big Brother Watch. It has released figures obtained from freedom of information (FoI) requests showing that Birmingham was the highest spender on CCTV with more than £14m, while …
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British Medical Association calls for long, slow rollout of NHS 111

The British Medical Association (BMA) has written to health secretary Andrew Lansley over concerns about the implementation of the NHS 111 24-hour non-emergency phone service. The letter, written by Dr Laurence Buckman, chair of the BMA's GPs committee, expresses "serious misgivings" about the roll out of the NHS 111 service. " …

70 London 999 calls lost due to clock-change IT glitch

The London Ambulance Service trust has confirmed that more than 70 emergency calls were not visible to staff due to a technical fault caused by a switch from British Summer Time last year. A control room IT glitch led to the loss of the calls in October last year, the service said. According to an article in the Health Service …
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Sensitive council data sent to hundreds via PERSONAL EMAIL

Cheshire East council has been fined £80,000 by the Information Commissioner's Office (ICO) for failing to have adequate security measures in place when emailing personal information. The ICO said the serious breach of the Data Protection Act occurred in May 2011, when a council employee was asked to contact the local voluntary …
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Blighty's gov to spunk up to £2.9b on crim-stalking tech

The Ministry of Justice (MoJ) is looking to spend up to £2.9bn on electronic monitoring technology. The department monitors about 25,000 people electronically at any one time, using the technology to help enforce the curfew of a individual with a community order, court bail order or released on licence. Some 116,000 people were …
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FIVE more councils say soz for exposing people's privates

The Information Commissioner's Office has found that five local authorities have breached the Data Protection Act by failing to protect personal information about citizens. Basingstoke and Deane Borough Council breached the Data Protection Act four times over two months in 2011. In one incident, which occurred in May, an …
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CSC confirms $1.5bn NHS IT write-off

CSC has confirmed it is to write off almost $1.5bn as a result of its involvement in the National Programme for IT (NPfIT). In December 2011 the company, which had been contracted to supply electronic patient records systems to a number of NHS trusts, warned shareholders it may lose an amount equal to, or in excess of, its $1. …
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Met thumbed through Oyster card data up to 22,000 times in 4 years

The Metropolitan police has requested Oyster card data relating to citizens and other personal information from Transport for London (TfL) more than 22,000 times since 2008, according to figures published by the capital's transport authority. The force requested personal data TfL holds relating to citizens 5,295 times in 2008; 5 …
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NHS hands out 3G slabs and phones to roving nurses

The Northern Devon Healthcare NHS Trust is piloting mobile devices for its community care nurses and therapists to enable them to access files, capture data and update back office systems remotely. The launch of the 14-day pilot, beginning on 7 February 2012, will see about 60 staff equipped with smartphones and tablets using …
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Heathrow facial recognition tech stalled by borders fiasco

Heathrow airport may now not get facial recognition technology at all five of its terminals in time for the Olympics as planned, according to the Financial Times. Plans for BAA to install 'e-gates' facial recognition technology at the airport to allow registered non-EU nationals to use electronic self-service immigration …
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Suppliers get a shot at £4bn worth of gov hardware deals

The Government Procurement Service has advertised for suppliers to join a wide-ranging £4bn ICT framework. The framework will be open to public sector organisations for two years, according to a notice in the Official Journal of the European Union, and covers the following lots: Desktop client devices: which will include …
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New dole system is 'digital by default', like it or not

Universal credit – the government's "new and improved" benefits system – will be the first major government service to be digital by default. This is according to Steve Dover, director of major programmes at the Department for Work and Pensions (DWP). Dover says: "There will be a back office to deal with the more vulnerable in …
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Gov's 'open data' strategy: It'll cost too much and won't work

The Cabinet Office has revealed "concern" over whether the public sector's IT is up to the job of supporting more transparency, from responses to last year's open data consultation. The consultation, which closed in October, drew more than 400 responses from industry, government and other interested parties. The Cabinet Office …
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Council fined £140k for leaking kids' sensitive info

The Information Commissioner's Office (ICO) has fined Midlothian council £140,000 for disclosing sensitive personal data about children and their carers to the wrong people on five separate occasions. The commissioner said that the five breaches, which took place between January and June 2011, were all serious. One of them …
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UK.gov 'pay as you go' IT services cloud to float in March

The opportunity for suppliers to join the government's £60m G-Cloud framework is drawing to a close, according to Mark O'Neill, proposition director for innovation and delivery at the Government Digital Service (GDS). "We plan to launch the first tranche of the G-Cloud catalogue in March," O'Neill told the Cloud Expo event in …
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Maxwell: Under G-Cloud, gov will buy IT 'like stationery'

The G-Cloud will usher in an era of public ICT contracts that are measured in months, rather than years, according to Liam Maxwell, the Cabinet Office's director of ICT futures. The G-Cloud could see government procurement move away from its traditional model, whereby contracts are signed for periods of several years and then …
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DWP's Work Programme IT already broken at launch

The IT underpinning the Department for Work and Pensions' (DWP) Work Programme was not fully functional when the scheme was launched and some of its key functionality is still not available, according to a National Audit Office (NAO) report. The Work Programme, introduced in 2011, was intended to replace almost all welfare to …
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London Underground Wi-Fi pusher to be announced in spring

Transport for London (TfL) is in the final stages of the tender process for the supply of Wi-Fi to up to 120 of its underground stations. The announcement of the chosen bidder had been scheduled for the end of 2011, but is now expected in early spring. Gareth Powell, director of strategy and service development, said: "London …
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HP palms £316m in DWP desktop deal

The Department for Work and Pensions (DWP) has awarded a significant desktop management contract to HP under the Desktop 21 framework agreement. The five-year £316m Desktop 21 deal covers a range of desktop services including security, print, service desk and device provision and support, and will see the DWP move to HP's …
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Careless care charity loses unencrypted patient data stick

A care provider with offices in the Isle of Man and Northern Ireland has committed to improving its data protection standards after losing a memory stick containing unencrypted patient data. The charity, Praxis Care, lost the memory stick in August 2011. The device held personal information relating to 107 Isle of Man residents …
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NHS trust to digitise millions of patient records

The Heart of England NHS foundation trust has signed a five-year deal to digitise its patient records. The £7m contract, signed last year, sees EDM Group charged with converting the trust's millions of paper records into electronic format. The records are collected daily from three trust sites and then tracked, transported, …
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Taxman two months late on cyber-crimefighters deadline

HMRC has missed a key deadline to create teams of cyber crime investigators and launch initiatives to counter the increased threat of web attacks on the authority's systems and customers. In its structural reform plan progress report (PDF) for December, HMRC says work on the project should have been completed by November 2011, …
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Hospital gopher fined for prying into ex's family records

A former healthcare assistant at Royal Liverpool university hospital has been fined £500 and been ordered to pay £1,000 towards prosecution costs after she unlawfully accessed the medical records of five members of her ex-husband's family. Juliah Kechil accessed the records of the five individuals between July and November 2009 …
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Patients to access NHS records via web by 2015

The Department of Health will develop a plan to allow patients to access their electronic medical records online by the end of this Parliament. This emerged after Andrew Lansley, the health secretary, confirmed he had accepted all of the recommendations (PDF) of the NHS Future Forum. The NHS Future Forum says the plan should …
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GCHQ wants to enlarge 'experienced' specialists' packages

GCHQ is offering its expert tech employees bonuses to prevent more staff from leaving for high-tech companies such as Google and Microsoft. The service said that it has a government approved system of offering both recruitment and/or retention payments to keep internet security specialists. GCHQ said that it seeks to make the …
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Vomit virus drives punters to NHS Choices over Christmas

The Department of Health (DoH) has reported a 56 per cent increase in the number of people using NHS Choices in October to December 2011 compared to the same period last year. According to the DoH, the health information website hosted 368,000 visits, 133,000 more visits a day than 2010. During the Christmas period concerns …
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Cops get 3D laser scanners for motorway crash sites

The Department for Transport (DfT) has awarded 27 police forces across England £2.7m worth of funding for the implementation of 3D laser scanning technology. The government hopes that the technology will shorten motorway closures after crashes as the scanners will save time by quickly making a 3D image of the whole crash site, …
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CSC faces £1bn write-off over botched NHS IT project

CSC, one of the two remaining prime contractors to the NHS National Programme for IT (NPfIT), has told its shareholders that it might lose an amount in excess of its £943m investment in the project. The US firm and the government had been discussing amendments to its NPfIT work under a memorandum of understanding (MOU), which …
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Lincolnshire cops to chuck £200m at G4S in ICT deal

Lincolnshire police authority has made security specialist G4S its preferred bidder in an outsourcing deal that will include ICT, back office and command and control and could be developed into a shared service for other police forces in the country. The company is on course to land a 10-year, strategic partnership contract …
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Dole office sticks ID services tender in EU journal, quickly pulls out

The Department for Work and Pensions (DWP) has cancelled its tender for identity assurance services, claiming it had not followed the relevant procedures for the procurement. Earlier this month it published a tender notice with the aim of supporting its major programmes, including the provision of universal credit and personal …

Ministry of Justice dreams of £1bn mega IT framework

The Ministry of Justice (MoJ) has begun to sound out the market for an IT services framework that would be one of the biggest deals in government and effectively duplicate arrangements elsewhere in Whitehall. It has published a pre-tender notice in the Official Journal of the European Union asking for supplier feedback on the …
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Public bodies told: Swapping data feels good, but you must be careful

Sharing data on public services could have serious consequences unless the material has been valued, maintained and protected and the original reasons for its collection have been taken into account, the Information Society Alliance (Eurim), has warned. In a report (PDF) on the quality of public sector information, the group …

Somerset buses bin paper tickets, sniff journey-logging chips

Somerset county council is to introduce smartcard electronic ticket reading machines for bus passengers with free passes issued by the authority. The implementation will cover people are eligible for the English National Concessionary Travel Scheme (ENCTS), run by the Department for Transport in conjunction with local …
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Her Majesty's £444m court IT system can't even add up fines

The Libra magistrates' courts case management system has contributed to the inability of HM Courts Service to produce basic financial information to support its accounts, according to a report from the National Audit Office (NAO). The courts service uses Libra, plus information produced by local police forces' IT systems, to …