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NHS helpline 'won't be cost-effective' to taxpayers - Capita

Capita has expressed concerns over the tender process to provide a replacement service for NHS Direct – following a report that it had withdrawn from the bidding. Another private sector government service provider, Serco, has already confirmed that it took an internal decision not to bid in the multi-million pound replacement …
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Dole office to roll out digital benefits to north-west – 6 months early

The government has announced plans to launch universal credit six months ahead of the national rollout in October 2013. The scheme will go live in the Greater Manchester and Cheshire region in April 2013. The Department for Work and Pensions said that the early rollout of its new benefit system is expected to see up to 1,500 …
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NHS axes HealthSpace: 'Just too difficult' to use

The Department of Health has confirmed that HealthSpace, NHS patients' personal health records organiser, will close by March 2013. It follows a speech this week by Dr Charles Gutteridge, national clinical director for informatics at the Department of Health, at the Westminister Health Forum in London. Gutteridge said in the …
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TfL delays wave-and-pay tickets until 2013

Transport for London's (TfL's) plan to introduce contactless ticketing across the whole of its network is likely to happen in 2013, and will not be completed by the end of 2012 as previously announced by the authority. In October 2010, TfL said it wanted to introduce contactless technology across its transport network by the …
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ICO: Managed to comply with Cookies Law? Go help the other kids

The Information Commissioner's Office (ICO) wants public sector bodies that have made their websites comply with EU cookie regulations to share their knowledge with others. "We are seeing elements of good practice and what we hope is that, as those get implemented, it will be much easier for those who are not ready to see …
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New Oyster online service goes live at TfL

Transport for London (TfL) has launched an online service for Oyster card holders, which allows them to look back over their journey history and fares paid. London's transport authority hopes that the online account will allow season ticket or pay-as-you-go users to easily check that they have been correctly charged for their …
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Scotland considers dishing out more iPads to schoolkids

The Scottish government has announced plans to "explore" the option of rolling out more mobile devices to education institutions in the country. Education Secretary Michael Russell revealed the plans on a visit to a primary school in Edinburgh, which is already using technology such as iPads. He said that the government will …
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Child support IT fail: Deadbeat mums 'n' dads off the hook

Problems with IT systems at the Child Maintenance and Enforcement Commission (CMEC) have left it unable to report payment arrears properly, the National Audit Office (NAO) has found. CMEC, which took over responsibility for statutory child maintenance schemes in November 2008, inherited two primary child support IT systems - …
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IT bungle left dole office unable to check benefits for months

Late delivery of IT to support the Work Programme left it without a system to carry out automated checks on whether people - who had been placed into work by the programme's 18 prime contractors - had stopped claiming benefits. A report by the public accounts committee, which draws similar conclusions to a National Audit …
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West Midlands plods get mobile fingerprint tech

West Midlands police is to introduce fingerprint scanning devices, which allow officers to find out if a person is wanted by police or the courts. The force said it plans to roll out 70 hand-held MobileID devices following a successful pilot of the technology. The devices are satellite-linked to a national fingerprint database …
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MoJ opens wallet, offers £300m for desktop services

The Ministry of Justice (MoJ) is planning to spend up to £300m on end user computing and desktop services as part of a future IT sourcing plan. The tender is for the delivery of effective "infrastructure and devices" across the MoJ's estate, including the supply, management and maintenance of the end computer environment, such …
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HMRC's real-time PAYE pilot trousers 310 more employers

A further 310 employers have joined HMRC's pilot of Real Time Information (RTI) for PAYE (Pay As You Earn). The latest group of employers join 10 volunteer organisations which have been piloting the scheme since its launch last month. The tax authority said that more than 100,000 employee records have been successfully …
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NHS rolls out open-source test results service for renal patients

Patients of 53 renal units across the UK are accessing results and clinical letters through a secure online system, often meaning they get the information faster than their GPs. Renal PatientView is used by 19,000 patients who have opted in to accessing their results online. The system also lets patients add their own data - …
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UK's big-spender councils shovel IT workers into a skip

A number of the UK's largest councils have significantly cut their IT workforce in recent years, according to local government figures. According to figures published in response to freedom of information requests by Guardian Government Computing by some of the highest spending local authorities on IT in the UK, several …
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NAO: 1 in 5 of Whitehall's mega projects at risk of failure

With nearly one in five major government projects in danger of failure, there are still significant gaps in how Whitehall oversees the delivery of such schemes, according to the National Audit Office (NAO). There are currently 205 major projects being undertaken across government, costing £376bn in total over their lifetimes, …
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Hampshire council throws BYOD party, hires extra security

Hampshire county council is to begin rolling out a bring your own device (BYOD) scheme later this year. The council has already begun trialling a programme of allowing staff to use personal devices for business tasks with a view to a wider implementation across the organisation in the autumn. The trial is investigating what …
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NHS trust goes 100% over IT budget in patient records rollout cockup

North Bristol NHS trust has confirmed it has overspent on its IT budget by almost 100 per cent in recent months as a consequence of the rollout of its Cerner electronic patient record (EPR) system. The trust has spent £4.5m implementing the Cerner system to date, the majority of which was spent during this January and February …
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Met seeks new £200m command-and-control system

The Metropolitan police is seeking a deal to implement a new command-and-control system. The nine-year deal, worth up to £200m, will include software integration, testing, transition and technical support relating to command and control. The Met will be undertaking two procurement exercises, according to a notice in the …
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HP and Epic 'preferred bidders' for UK eHospital plan

Cambridge University Hospitals and Papworth Hospital NHS foundation trusts have named HP and Epic as preferred bidders for the implemenation of a common technology platform, including the deployment of an electronic patient record system (EPR). The programme, known as eHospital, will see the two trusts move from their …
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Blackpool ICT boss: BYOD doesn't save money

Rolling out bring your own device (BYOD) policy is costing Blackpool Council more than it would to provide the mobiles itself, according to the local authority's head of ICT services. Councils considering implementing bring your own device (BYOD) initiatives should not think of them as a money-saving exercise, Tony Doyle, head …
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NHS trusts offer £5m wad for pics and comms gear

Three health trusts in south-west England are seeking a new picture archive and communications system (Pacs). The five-year agreement, valued at a potential £5m, is being handled by Bristol and Weston NHS Purchasing Consortium on behalf of the North Bristol trust, University Hospitals Bristol foundation trust and Weston Area …
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Online criminal records checks to save Surrey council £300k

Surrey county council has launched a new system to conduct Criminal Records Bureau (CRB) checks in an effort to cut costs and improve efficiency. The local authority said that the new system, which is being provided by technology firm Atlantic Data, will save up to £300,000 over three years and speed up CRB processes. Under …
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Top UK.gov CIOs dealt string of pay cuts and freezes

A number of major Whitehall departments have slashed their CIO salaries since 2008, according to central government figures. The salary of the Department for Work and Pensions' (DWP) CIO, a job previously held by Joe Harley before his retirement at the end of March, was £265,000-£270,000 in 2008-09. By 2011, that figure had …
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HP loses MoD payroll and pensions deal to CSC

HP has lost the contract to supply pay, HR and pensions administration to the Service Personnel and Veterans Agency (SPVA) for the UK armed forces. "HP will work to ensure a seamless transition of activities to the successful bidder, ensuring no loss of service to the thousands of people who depend on the service," HP said in …
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NHS trust loses personal data of 600 maternity patients, kids

South London healthcare trust has admitted to losing two unencrypted memory sticks containing sensitive personal data about patients. The data breaches occurred in separate incidents. In the first breach, the device contained data relating to around 600 maternity patients, according to an undertaking signed by the trust with …

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