Andrew Buss

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Andrew is an expert in IT infrastructure evaluation, selection, deployment, security and management.
Empty phone battery

Reg Readers love their gadgets

2013 is only just beginning and already there's a ton of news surrounding the consumer tech markets. Samsung is riding a wave of success with Android based Galaxy smartphones. Apple is starting to struggle to meet expectations while Nokia seems to be on the cusp of turning things around. Even Microsoft has taken a firm step …
Andrew Buss, 28 Jan 2013
Merlin Data Center Interior

Don't let your data centre be overtaken

The last decade has seen massive leaps in performance and capability across all areas of IT, enabling organisations of all shapes and sizes to do business in new ways, or do it better and more effectively. Yet many companies feel that the service delivered by IT often falls short of what is needed and expected. The result is a …
Andrew Buss, 21 Dec 2012
Red telephone boxes near royal opera house

Are your landlines buried in the stone age?

The last few years have seen significant changes in end-user computing. In this workshop we have looked at how there has been a shift from desktop PCs towards notebooks, smartphones have become well established and tablets are on the rise. This has caused some quite fundamental changes in how and where people are able to work. …
Andrew Buss, 21 Dec 2012
The SPEARS board with a few bits attached

How to put the data centre back together again

The world of business is becoming faster, more competitive and ever more dependent on IT. Transactions and interactions that used to be handled manually between suppliers, the channel and customers are now largely electronic. Most of the day-to-day operations and communications of the business rely on IT services and any …
Andrew Buss, 18 Dec 2012
The Register breaking news

Is your user base disappearing into the distance?

The past decade has seen a dramatic shift from desktop computers towards notebooks and more recently smartphones and tablets. At the same time, the cost of computing has dropped so much that consumers, not just enterprises, can afford to be early adopters, changing the dynamics of the market. Coupled with the increasing ubiquity …
Andrew Buss, 14 Dec 2012
The Register breaking news

From virtualisation to private cloud

There is an assumption, which has been repeated over and over, that private cloud naturally follows on from virtualisation activities. As such it has almost become accepted as inevitable, particularly amongst the IT vendors, that the way to improve IT effectiveness, agility and efficiency is to implement a private cloud. To top …
Andrew Buss, 24 Jul 2012
apple logo

Is it time for enterprise PC outfits to carry Apple Macs?

For years, the Apple Mac has played a small and niche role in enterprise computing, finding favour in areas such as desktop publishing, graphical design and video or content production. But on the whole, a perception of a high price coupled with the lack of a broad spread of general purpose applications has had the tendency to …
Andrew Buss, 15 Jun 2012
The Register breaking news

Reg readers tell us why implementing change is so hard

Reg Research Readers have provided some great feedback during our latest workshop on a topic that has turned out to be close to many of your hearts – how best to manage an increasingly virtualised IT infrastructure. As part of the exercise, we ran one of our famous Freeform Dynamics polls so you could tell us how things currently stand in …
Andrew Buss, 18 Apr 2012
The Register breaking news

Plan ahead to make virtualisation work

The road to hell, they say, is paved with good intentions, and never more so than when it comes to virtualisation. Many companies embark on virtualisation because they think it will make IT better, cheaper and faster. There is no denying that it helps initially, reducing costs through consolidating servers and making other areas …
Andrew Buss, 28 Mar 2012
The Register breaking news

The effect of a comms meltdown

Reader Study What a week it's been for mobile communications and productivity! The meltdown of RIM's Blackberry infrastructure and difficulties getting the service back up and running show just how much we are becoming reliant on (or should that be addicted to?) our mobile gadgets and communications services. Meanwhile, we’ve seen issues …
Andrew Buss, 18 Oct 2011
The Register breaking news

End-to-end service assurance

Reg Research It may not always seem like it, but wherever IT is responsible for providing applications or communications to end-users, it takes on the mantle of being a service provider. If, or more normally when, a user calls to report a problem with the app that they use, they’re not calling to report a congested network or server with …
Andrew Buss, 25 Jul 2011
The Register breaking news

Survey results: Cloud descends on IT

Reg Research How many times do we hear from pundits and marketing people that cloud computing will change "everything”. The premise is that it will take away the headaches of IT, so we can all have an easier life and save our businesses money into the bargain. The flip side is that you might need fewer IT staff, so it’s unsurprising that …
Andrew Buss, 25 Jul 2011
The Register breaking news

Connectivity: the weakest link in cloud computing?

Reg Research Cloud computing makes you so dependent on the network, and often even the public internet. So how can it be a sensible option? If the comms slow down, the user experience takes a dive. Lose the link completely, and you’re stuffed. We have been hearing such questions and objections from nay-sayers ever since commercial hosted …
Andrew Buss, 29 Jun 2011
The Register breaking news

Wassup with systems and service management?

Reader poll "Do more with less" springs to mind when describing the conflicting demands placed on IT: new devices, more services with better performance, not to mention making it all nice and secure too. And, oh, we want all that at a lower price please. Trying to shoehorn this into existing ways of working is likely to end in tears. So …
Andrew Buss, 14 Jun 2011
The Register breaking news

The reality of SaaS security and privacy

Reader Study It seems we can’t move at the moment for being bombarded with messages about Cloud and hosted services and how they’re going to take over the world. This may be a scary enough thought on its own, but for most of you, security and privacy concerns are top of the list when it comes to SaaS. Thanks to the forthright opinions and …
Andrew Buss, 11 Mar 2011
The Register breaking news

SaaS security: it comes down to knowing what you are doing

In this workshop on Software as a Service (SaaS), we’ve been having a good look at the issues of risk, trust and security in the cloud. A lot of things have happened recently that may cause us to think twice about SaaS and risk – Flickr showed just how absurd things can get if policies and processes are not properly thought …
Andrew Buss, 15 Feb 2011
The Register breaking news

Buying into the cloud

Hosted Apps A lot of companies are reporting that individual departments and even business users are adopting SaaS or cloud-based applications. This freedom to choose is a useful one, as it gives departments the flexibility to get the job done, and the likelihood is that the use of such services will continue to expand. We’ve seen this …
Andrew Buss, 28 Jan 2011
The Register breaking news

Secure your departmental apps

Hosted apps Throughout this workshop, we’ve been looking at resiliency and security for hosted applications. The feedback we’ve had back from you is that a track record of security and privacy are at the heart of creating a feeling of trust towards a service provider. What’s also plain is many of you feel that these issues are not at all …
Andrew Buss, 17 Jan 2011
The Register breaking news

What you think about SaaS

Hosted apps Throughout this workshop, we have been looking at the factors that affect the acceptance of SaaS. Ultimately what it boils down to is trust, and when we look at what it is that creates trust, you tell us that the most important factors are: A demonstrable track record on privacy and security The quality of service and support …
Andrew Buss, 14 Jan 2011
DVD it in many colours

What is the point of End Point Protection?

Security threats have existed for almost as long as computers have been around. Few interactive systems can claim to be immune – even venerable systems like the IBM mainframe, UNIVAC and VAX have had their share of malware. Then, the PC brought computing to the masses, but also brought a new environment for malware to bloom. …
Andrew Buss, 29 Nov 2010
cable

Public Cloud: Sorting out the peaks from the troughs

Workshop We know many of you remain sceptical of the whole ‘Cloud’ thing and are unsure of what it is, because World+dog seems to be using or abusing the term to peddle their version of a new-age IT vision. Much of the emphasis on cloud computing has switched recently to focus on the internal IT infrastructure – the so-called “Private …
Andrew Buss, 04 Nov 2010
Broken CD with wrench

Old PCs: When it's time to die

Workshop Often, PCs are like old soldiers: they never seem to die. In many cases the old workhorses keep on going, so long as they are not touched and nothing major explodes or dies. We know this from your comments and we see this in our research too. The upshot is that the lifespan of mainstream PCs, for users who are not too demanding …
Andrew Buss, 04 Nov 2010
Broken CD with wrench

The Hardware mid-life crisis

Workshop The good old PC, along with the phone, is today the main, if not only, interface that users have to IT systems and services. The experience that people have of their personal system often colours their perception of how well IT does its job, regardless of how well run the rest of IT is. Most PCs get to have a long life in …
Andrew Buss, 25 Oct 2010

XP? Thanks for the memories

Workshop Windows XP has been a spectacular success for Microsoft. Many companies avoided moving to Vista as it was such a big change. Radically different hardware requirements and massive compatibility issues, coupled with a thorough overhaul of the user interface, intersected with the global economic meltdown. The end result was that …
Andrew Buss, 22 Oct 2010
DVD it in many colours

The differences that silicon can make to the desktop

Workshop Looking at the sleek laptops, all-in-one and small form factor PCs of today, they have changed beyond all recognition compared to the deskbound, utilitarian behemoths of even a decade ago. Much of this change is thanks to the evolution and integration of the internal components of PCs, enabled by advances in manufacturing …
Andrew Buss, 13 Oct 2010