Simon Travaglia

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Simon Travaglia is the author of BOFH, the Bastard Operator from Hell, the long-running series about a rogue sysadmin. He lives in New Zealand.
Tea with biscuits.

BOFH: We're only here because they said there would be biscuits

Episode 11 "We just DID this!" the PFY snaps - before I can beat him to it. "Yes, but there have been significant changes to the company since then and these need to be reflected in the company branding, the logo, our mission statement and the website," the Director says. "There's going to be a meeting about this, isn't there?" I sigh …
Simon Travaglia, 15 Sep 2017

BOFH: Oh go on. Strap me to your Hell Desk, PFY

Episode 10 "So what do you think?" the Boss asks. "You've had more experience than me at this." "Hypochondria?" I say "Yes, I suppose you're right." "There's nothing hypochondriac about repetitive strain injuries!" the Boss snaps. "You mean OOS," the PFY counters. "And of course there is. Have you ever noticed how over-represented …
Simon Travaglia, 28 Jul 2017
man in pain at workstation

BOFH: That's right. Turn it off. Turn it on

Episode 9 "I wasn't built for user support, I know that now," I sigh. "I know," the PFY replies, without looking up from his game. "At one time I thought I could do it but now I know I'm asking too much of myself. I don't like lazy people, stupid people or whiny people." "I know." "I can't stand tinkerers, tweakers, or people who …
Simon Travaglia, 07 Jul 2017

BOFH: Putting the commitment into committee

Episode 8 I never cease to be amazed by the seemingly endless possibilities for forming a committee to not do something. It's as though whenever there's a critical mass of deadwood in one room they'll end up creating a committee to legitimise themselves, make some decisions to address the ills of whatever they've talked about, issue …
Simon Travaglia, 23 Jun 2017
Man with bun sucks on vape. Photo by shutterstock

BOFH: Halon is not a rad new vape flavour

Episode 7 "Simon, Steven – a word?" the Boss burbles warmly. "What's up?" the PFY answers warily. "Nothing - just having an interesting conversation with a bloke from an outfit that deals with infrastructure obsolescence, code debt and I.T. asset leveraging." "Ah yes, I thought I felt a disturbance in the force," the PFY nods. "Come …
Simon Travaglia, 16 Jun 2017
James has entered the bastardly matrix. Illustrations from SStock, text from The Reg

BOFH: This is your last chance. After this, there is no turning back

Episode 6 "Ok James, I think it's time we released you into the wild," I say. "What?!" James gasps, no doubt thinking window, brief scream, distant thud, car alarm. "Into the wild," The PFY says. "We can teach you no more. From now on it's all practical experience." "What?" "We've found you a job, faked some credentials and you have …
Simon Travaglia, 28 Apr 2017

BOFH: Defenestration, a solution to Solutions To Problems We Don't Have

Episode 5 "The thing is," I explain to James, "the vast majority of management bright ideas aren't – they're just stuff which keeps the Boss occupied till lunchtime firing off urgent emails about problems we don't have." "Then after lunch he'll send maybe three or four more emails," the PFY adds, "at least two of which will want updates …
Simon Travaglia, 07 Apr 2017

BOFH: The Boss, the floppy and the work 'experience'

Episode 4 "Ah! Simon, Steven - this is James," the Boss burbles, pushing a young lad forward like a ritual sacrifice candidate. "James is doing a 2 week placement with us as part of his further studies." "James!" I say, holding out my hand. "James is here to make some modifications to the software that imports people into our security …
Simon Travaglia, 31 Mar 2017
It's beer o clock for sysadmins. Photo by SHutterstock

BOFH: Don't back up in anger

Episode 3 Backups. Backups Backups Backups. Backups Backups Backups Backups Backups. What more can I say? "So do you have a backup of that?" the Boss asks. "No." "We don't back up your laptop." "But you told me you back up everything?" "Everything on the server, yes." "YOU SAID you backed up everything but desktop machines." " …
Simon Travaglia, 17 Mar 2017
Man with clipboard, hardhat and concerned expression next to a pressure gauge in an industrial setting. Pic by Shutterstock

BOFH: Elf of Safety? Orc of Admin. Pleased to meet you

Episode 2 There's a small-scale war going on between me, the PFY and the folk in Health and Safety. Now your normal, run-of-the-mill person would rather perform a root canal on themselves with a hammer action drill than take on a Health and Safety role in any organisation. The position itself has all the prestige of an unflushed turd …
Simon Travaglia, 24 Feb 2017
shouting at laptop 2 via shutterstock.jpg

BOFH: Password HELL. For you, mate, not for me

Episode 1 "Okay, I'll just need your username and password to verify this," the customer rep tells me. "You know my username." I respond "I just told you." "Yes, but we need to verify that you have access to your account." "I told you the answer to my secret phrase question." "The secret phrase is only used to verify your identity, …
Simon Travaglia, 03 Feb 2017
Scientist says nope. Photo by SHutterstock

BOFH: The Hypochondriac Boss and the non-random sample

Episode 14 "It's called Selection Bias," I say to the Boss. "What do you mean?" "I mean they're cherry-picking research that supports their opinion." "How?" "Okay, so say I think that playing first person shooter games gives you migraines." "It does," the Boss says. "No it doesn't," the PFY says. "It does - I get them every time I …
Simon Travaglia, 25 Nov 2016
Man with YOLO tattooed on his knuckles prepares to punch the viewer (of the pic). Photo by Shutterstock

BOFH: The Idiot-ware Project and the Meaningless Acronym

Episode 13 "So I just need a bit of help with the O.I.A.A.P." the new Boss blurts, bowling into Mission Control with a folder tucked under his arm. ... "The Overarching Information And Architecture Project," the Boss says, too green to know whether our blank expressions are genuine or whether we're being obstructive. "You know you're …
Simon Travaglia, 07 Oct 2016

BOFH: There are no wrong answers, just wrong questions. Mmm, really wrong ones

Episode 12 "Look, all we want you to do is take this simple test which will tell us your personality type and the things you respond to," the Boss burbles. "Angry, and Free Beer!" the PFY chips, strolling into the conversation. "Oh good, I was hoping to catch you," the Boss says, turning to the PFY after a fruitless 10 minutes trying to …
Simon Travaglia, 30 Sep 2016
PRIVATE investigator on the phone, smoking a cigar, looks around suspiciously. Photo by Shutterstock

BOFH: The case of the suspicious red icon

Episode 11 So I'm in the office by myself while the PFY is out doing... something... I guess... when one of our atypical difficult users comes in. "Just one question," he starts, interrupting the thought I started when he walked in on potential loopholes in the gun laws. "My browser has an icon which is red." "What's the icon?" I ask, …
Simon Travaglia, 16 Sep 2016
Command line icon

End of life for Linux 3.14

Version 3.14 of the Linux kernel is no longer being supported. Kernel maintainer Greg Kroah-Hartman took to the Linux Kernel Mailing List with the following: NOTE - the 3.14.y kernel series is now end-of-life. It will not be receiving any more updates and should no longer be used at all. Please use 4.4 if you want a LTS …
Simon Travaglia, 12 Sep 2016
Two beer glasses clash and splash frothy beer into the air. Cheers! Photo by Shutterstock

BOFH: Free as in free beer or... Oh. 'Free Upgrade'

Episode 10 "I TOLD you, I HATE working on printers!" I seethe at the Boss. "It's just a bit of configuration," he wheedles, trying to make me feel better. "It's not a bit of bloody configuration, it's translation - from IT into printer manufacturer speak." The Boss is in a pickle. The printer company cretin came crawling around and …
Simon Travaglia, 22 Jul 2016
Smiling man wears VR headset against backdrop of city. Photo by Shutterstock

BOFH: I found a flying Dragonite on a Windows 2003 domain

Episode 9 Hell hath no fury like a Boss who has taken umbrage - and in this case he happened to hear the PFY discussing how he'd "upgraded" the Boss's Pokémon Go to a full augmented-reality app with a "feature" that made large moving vehicles invisible - just before giving him a virtual reality headset and suggesting that there were some …
Simon Travaglia, 15 Jul 2016
Man shreds documents. Photo by Shutterstock

BOFH: Follow the paper trail

Episode 8 "We were wondering.. what you were doing with... the storeroom?" the Boss asks. I notice a salivating consultant in the background and immediately recognise this for what it is - a land grab. Every now and then someone thinks that because computers are getting smaller there must be a stack of room available for them in our …
Simon Travaglia, 17 Jun 2016
Techie wields circular saw while standing over the innards of a workstation. Photo by Shutterstock

BOFH: What's your point, caller?

Episode 7 "Well I'm... pretty sure I didn't get it!" the PFY says, motioning his mouse aimlessly around the screen for a bit while lazing back in his chair. "Have you tried rebooting your machine?" So it's going to be one of those problem-resolution-free afternoons... "Really? What about the network connection, is it plugged into the …
Simon Travaglia, 03 Jun 2016
Ozzy Osbourne performing live with his bassist Blasko in 2013. Photo by Harmony Gerber,  Creative Commons Attribution 2.0 Generic

BOFH: Thermo-electric funeral

Episode 6 "So all I need is the data from yesterday and maybe the day before," the Boss says, handing over his pride and joy. "Ooooooh!" the PFY says. "A *ONE GIG* USB stick! Did you get it from a pound shop in a box of 10?" "I paid 85 quid for this when it first came out!" the Boss says proudly, as if owning IT antiquity was one of …
Simon Travaglia, 22 Apr 2016

BOFH: If you liked it then you should've put the internet in it

Episode 5 "Wah wah wah wah wah..." "Wah wah wah wah wah... "...You know - the Internet of Things," the Boss says. "The internet of what things?" I ask. "You know, everything," the Boss says, tossing me the proverbial geeky talking stick. "Everything?" I ask, watching the stick fly by and fall to the ground. "Yes, you know, the …
Simon Travaglia, 15 Apr 2016
Angry man yelling on phone while reading vintage printer paper report. Photo by SHutterstock

BOFH: Sure, I could make your cheapo printer perform miracles

Episode 4 It's yet another one of those Fridays where ALL I NEED TO DO IS MAKE IT TO 4pm.. And in the red corner there's a senior beancounter who thinks that HIS problem with the 30 quid inkjet printer that he brought in from home is somehow MY problem... "So it's still not working?" I ask. "It's WORKING," he replies, "but the colour …
Simon Travaglia, 08 Apr 2016

BOFH: This laptop has ceased to be. And it's pub o'clock soon

Episode 3 You know what it's like. The Boss asks you some technical question, you give him a non-technical answer and he suddenly thinks you're lying to him – or worse – that you don't know what you're talking about. He needs it explained to him in a manner that sounds technical, but isn't too technical for him to stack overflow. ON A …
Simon Travaglia, 26 Feb 2016
Kevin Steen hitting Adam Cole with a superkick at the Ring of Honor tapings held at the Ted Reeve Arena in Toronto. Pic by Tabercil, licensed under CC 3.0

BOFH: In-depth IT training needs a single-malt distillery

Episode 2 There's a bit of a scramble on. Bastard Junket Watch, a website entirely devoted to plausible-sounding technical events, has sent up the email equivalent of an emergency flare. An event company which knows very little about IT (and cares even less) is hosting a five-day "Service Delivery for Technical Professionals" course in …
Simon Travaglia, 29 Jan 2016

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