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Robert Jaques

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Zigbee is buzzing, says Bob Metcalfe

Bob Metcalfe, the inventor of Ethernet, breezed into Barcelona last week, to deliver the keynote at NetEvents, a speed dating conference for networking vendors and computer journalists. Metcalfe was the founder of 3Com; these days he is general partner a Polaris Venture Partners and a big fan of Zigbee, or 802.15.4, the …
Robert Jaques, 17 Oct 2004

Sysadmins suffering VoIP headaches

Sysadmins will suffer from increasingly painful network management headaches as they struggle to cope with voice over IP (VoIP) roll-outs. They will have to deal with time-critical voice traffic clashing with data for limited bandwidth across converged infrastructures. After years of empty vendor hype, the voice-data …
Robert Jaques, 03 Mar 2004
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IR591: the number of the beast

Controversial tax increases, nicknamed IR591, currently being drafted by chancellor Gordon Brown will leave IT contractors and owners of small firms who take income as dividends facing "huge" tax increases in this year's Budget. The tax proposals are buried in paragraph 5.91 of the government's December 2003 Pre-Budget Report …
Robert Jaques, 27 Feb 2004
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UK small.biz blows £1.5bn on useless software

British small and medium-sized companies are wasting £1.5bn a year on badly-designed business software that does not meet their commercial needs. According to a poll of 400 UK SMEs conducted by software developer Benchmark Software, the problem is due to a chasm opening up between what companies need from technology and what …
Robert Jaques, 24 Feb 2004

Service provider kit sales to hold steady in '04

Sales of high-end networking equipment to service providers jumped in the second half of the year, delivering some respite after a dismal 18 months for makers of switches and routers. Sector sales were $1.4bn in the last quarter of 2003, up 13 per cent year-on-year and the second consecutive quarter to produce 13 per cent …
Robert Jaques, 24 Feb 2004
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Chancellor under fire for IR591 tax terror

MPs and pressure groups have roundly condemned the Chancellor for his refusal to consult with UK firms over plans to introduce a controversial and potentially punitive tax regime for owner managers of small-incorporated businesses in his impending 2003 Pre-Budget Report. The tax, dubbed IR591 by the Professional Contractors …
Robert Jaques, 20 Feb 2004
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British Chambers of Commerce urges gov to cut red tape

The British Chambers of Commerce (BCC) today promised to kick off a campaign of lobbying which it hopes will force Whitehall to cut the Government red tape tangle that is increasingly ensnaring Britain's small businesses. The BCC initiative forms the main plank of a three-year collaboration with Microsoft and also aims to boost …
Robert Jaques, 10 Feb 2004
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Linksys touts for Euro resellers

Linksys has kicked off a campaign to expand its share of the lucrative European small business networking market with a channel putsch and the launch of a low end VPN router offering. The Cisco subsidiary's VAR accreditation, snappily-dubbed the Linksys Partner Connection Program, aims to sign up resellers by offering "special …
Robert Jaques, 09 Feb 2004
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Small.biz faces Treasury tax terror

Thousands of family businesses will face "severe financial hardship" if the Chancellor adopts controversial proposals to amend existing small business tax regulations. According to the Professional Contractors Group (PCG) and opposition MPs, the measures outlined in paragraph 5.91 of the Pre-Budget Report - now widely-dubbed as …
Robert Jaques, 06 Feb 2004
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IP VPN migration ‘inevitable’

The rise and rise of IP Virtual Private Network services is set to continue apace, with the technology clocking up a whopping 20 per cent compound annual growth rate over the next four years. According to the latest research from to In-Stat/MDR, IP VPNs will hoover up additional market share as corporates jump ship from more …
Robert Jaques, 05 Feb 2004
SGI logo hardware close-up

Wheels fall off CRM bandwagon in UK

British firms are losing valuable business because of their "sloppy" approach to tracking leads and inability to win new clients, research released today has claimed. One in four of the marketing and business development managers surveyed for the BT-commissioned customer relationship study admitted to recording crucial …
Robert Jaques, 04 Feb 2004

Foundry beefs up high-end Gig switches

Foundry Networks has strenghtened its enterprise and carrier offerings with the release of enhanced fibre and Gigabit over copper modules for BigIron MG8 and NetIron 40G terabit switches. The product additions include a 40-port 10/100/1000 Mbps Gigabit Ethernet (GbE) over Copper module with RJ45 interfaces and a 2-port 10 …
Robert Jaques, 04 Feb 2004
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Small firms fighting Microsoft addiction

A fast-growing number of small and medium-sized firms are deeply concerned about being hooked on Microsoft technology and depending too heavily on the software giant's products and services. That's according to new research from the Yankee Group which finds that more than 40 per cent of companies with between two and 499 …
Robert Jaques, 01 Feb 2004
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UK IT jobs market picks up

The IT recruitment market showed spotty signs of growth between October and December last year, with the number of advertised permanent and contract techie jobs showing modest increases. The latest statistics from CWJobs' Quarterly IT Skills Index found that permanent IT vacancies rose by an average of 4 per cent between …
Robert Jaques, 27 Jan 2004
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Small firms to cash in on software bargain bonanza

Smart small and medium-sized businesses can nab themselves some serious software bargains this year if they negotiate hard with vendors currently bending over backwards to break into the SME market. Research unveiled today by META Group advises small firms that the time is ripe to nail vendors of enterprise resource planning ( …
Robert Jaques, 23 Jan 2004
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Christmas bonanza drying up for UK web retailers

Although UK Web retailers enjoying record breaking sales over Christmas and in the January sales, many are losing out on potentially millions of pounds of further business because of failure to turn the festive shoppers into regular customers. Failure to buikld relationships with these new customers will be the big "missed …
Robert Jaques, 22 Jan 2004
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Gov.uk ain't got the knowledge

Intellect, the UK hi-tech trade association ,today gave the Government a slap on the wrist for failing to develop a coherent strategy supporting its stated objective of turning Britain into a knowledge-driven economy. The Government must develop a policy framework across Whitehall departments that is driven by No.10 and …
Robert Jaques, 21 Jan 2004

UK outsourcing flees abroad

Despite suffering a recent backlash from several high profile contract failures, outsourcing is firmly back in fashion with global businesses dramatically increasing IT and business process outsourcing (BPO) during 2003. According to research published today by Datamonitor, the total value of major global IT services …
Robert Jaques, 21 Jan 2004

In praise of outsourcing

Outsourcing will become ubiquitous within five years and has the potential to increase UK gross domestic product by a cool £16bn and close the country's productivity gap by 10 per cent. This upbeat assessment was voiced in a study published today by LogicaCMG which focuses on the macroeconomic impact of outsourcing in the UK. …
Robert Jaques, 19 Jan 2004

Brussels gets up to speed with IPv6

The European Commission is getting member states up to speed with the next-generation IPv6 Internet protocol by deploying the technology across its e-Infrastructure global research and education networks. Erkki Liikanen, the Commissioner in charge of IT policy, last week sang the praises of the protocol. In a speech in Brussels …
Robert Jaques, 19 Jan 2004
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FAST threatens jail for ‘misusing software’

The Federation Against Software Theft (FAST)is threating a harsh regime of punishments including jail for UK companies which it catches using unlicensed software. The new zero tolerance approach will see the federation participate in evidence-gathering and police raids on suspects' premises. The directors of any firm found " …
Robert Jaques, 17 Jan 2004
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UK e-tailers 'lose £300m' in Xmas sales

Top UK e-tailers are estimated to have lost more than £300 million over the busy Christmas shopping period because of flaky website performance. According to research which tracked 35 top retail sites over December, around ten per cent of the sites experienced "severe problems" with their performance and download times. Given …
Robert Jaques, 15 Jan 2004
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OFT intros simpler terms for Home Computing Initiative

The Office of Fair Trading has cut at least some of the red tape tangling up employers trying to implement schemes which allow staff to work from home using company PCs. OFT yesterday unveiled a consumer credit licence that will, for the first time, cover employers' Home Computing Initiative (HCI) schemes and allow firms to …
Robert Jaques, 15 Jan 2004

The end of the PC desktop is nigh

Within two years the majority of enterprises will have ditched desktop PCs in favour of laptops, tablets or thin clients. According to META Group, by 2006, only 45 per cent of corporate users will rely on a traditional desktop as their primary information device, while 40 per cent will mainly use a notebook or tablet PC. The …
Robert Jaques, 15 Jan 2004
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US players to shake up Europe's pricey WiFi scene

A fierce battle is looming to win the hearts, minds and wallets of the burgeoning army of European corporate WiFi road warriors. Although wireless roaming is still in its infancy, existing high service tariffs are likely to fall as competition heats up from North American market entrants, the latest report from London-based …
Robert Jaques, 14 Jan 2004
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UK firms give online recruitment the boot

The Internet is a dead loss when it comes to finding and recruiting staff: only five per cent of UK HR managers used online recruitment sites in 2003, IT services firm Parity claims. According to its research, the Internet has failed to win over UK firms as an effective recruitment tool. The poll, albeit from a relatively small …
Robert Jaques, 14 Jan 2004

Police given power to lock up your data

UK firms have been warned to prepare for impending changes to national law that will give the police powers to deny staff access to offices and mission critical data in the event of a major incident. Under proposed amendments to the Civil Contingencies Bill, the police will be able to evacuate danger areas should a " …
Robert Jaques, 14 Jan 2004
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WLANs drive productivity growth

Demand for Wireless local area network (WLAN) technology is exploding with the latest research indicating that over 80 per cent of firms currently using wireless kit will expand their deployments in the first six months of 2004. The biggest reason for these expansion plans is employee productivity improvements, according to the …
Robert Jaques, 13 Jan 2004
cable

3Com plugs in its fastest LAN switch

3Com today unveiled its highest-performance enterprise LAN switch to date. The 3Com Switch 7700R, designed for enterprise campus network backbones, ships with Quality of Service and bandwidth management functionality designed to support to support "many thousands of users" and converged voice/video/data applications. Part of …
Robert Jaques, 13 Jan 2004
SGI logo hardware close-up

EMEA data networking sales hold firm

Sales of data networking equipment across Europe, the Middle East and Africa (EMEA) remained steady during 2003, clocking up total revenues $6.4 billion. According to the latest market research from In-Stat/MDR, the EMEA market for mature networking kit such as LAN switches and enterprise routers is only ticking over slowly, …
Robert Jaques, 07 Jan 2004
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Small firms spearhead utility computing revolution

Utility computing companies are facing "life and death" choices as they struggle to adapt in a market sector undergoing seismic changes. IDC warns that existing suppliers of utility computing must adapt or die as demand shifts away from the large enterprises - which have previously been the main customers of utility IT services …
Robert Jaques, 07 Jan 2004
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Row erupts over ‘illegal’ UK email invoicing

A UK industry group has slammed "untrue and misleading" warnings from an "opportunistic" ebusiness firm that claims it is now illegal for British business to transmit invoices by email. The row erupted after electronic invoicing outfit Global Invoice Corporation sent out a starkly worded statement claiming that: "From January 1 …
Robert Jaques, 06 Jan 2004
Cat 5 cable

Europe's big biz starts buying telco kit again

EMEA enterprise telephony market bucks downturn After a spell in the market doldrums the EMEA enterprise telephony sector has returned to positive sales growth, with year-on-year increases in the third quarter of 2003 reaching almost 5 per cent. According to Canalys, EMEA beat the global average which saw slightly more modest …
Robert Jaques, 16 Dec 2003
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Anti-spam law will tie up UK firms up in red tape

The Government's legal attempt to crack down on email spam and unwanted phone calls has been condemned as a recipe for disaster that will hit law abiding UK businesses much harder than the spammers it is trying to stop. According to hi-tech industries' trade association Intellect, the increased costs of managing and storing …
Robert Jaques, 12 Dec 2003
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UK firms drowning beneath tide of e-crime

UK businesses are drowning beneath a rising tide of computer crime, says Microsoft which is coming to the rescue with new chums the National High Tech Crime Unit, Business Watch and the British Chambers of Commerce. Almost half of UK small firms suffer at least one malicious security breach every year, ranging from major …
Robert Jaques, 12 Dec 2003

Cisco beefs up high-end routers

Cisco Systems has refreshed its carrier-class 12000 series routers by doubling core network capacity to 40 Gbps and adding revamped supporting products, including line cards, software, and hardware modules. Among the most prominent product additions are the 40 (Gbps) per slot Cisco 12800 router and accompanying higher density …
Robert Jaques, 11 Dec 2003
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Intellect thumbs up for Browns R&D tax breaks

Intellect, the hi-tech industries’ trade association, has welcomed the Government’s proposals to improve the R&D tax credits system, in its response to Chancellor Gordon Brown's Pre-Budget report. Tom Wills-Sandford, Intellect campaigns director said: “The steps announced today will provide increased incentives to multi- …
Robert Jaques, 11 Dec 2003
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UK hi-tech industry demands better R&D tax breaks

High-tech innovation in the UK is haemorrhaging offshore and only the Government offering improved tax breaks to support Britain as a research and development base can stem the tide. This stark warning came from trade association Intellect which warned today in its Pre-Budget report that the nation will no longer be able …
Robert Jaques, 09 Dec 2003
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Microsoft CRM goes global

Microsoft Business Solutions today released to manufacturing final code for its latest customer relationship management (CRM) software. Version 1.2 of Microsoft CRM offers sales, marketing and customer service modules and is commercially available in 47 geographies from January 2004. The previous release, Microsoft CRM 1.0, was …
Robert Jaques, 08 Dec 2003
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BT rolls out Siebel CRM on demand

BT is to be the first UK provider to offer Siebel Systems' CRM OnDemand as a hosted service for small and medium-sized firms. The service can be set up as a stand-alone installation or integrated with existing on-site deployments of Siebel's customer relatinoship management software. It is billed on a per licence per user per …
Robert Jaques, 07 Dec 2003
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Vodafone UK picks BlackBerry for small firms

Vodafone UK has assembled a package flogging the latest BlackBerry 7230 wireless handheld to small companies and individuals. Previously the Research in Motion (RIM) mobile email device was offered only to companies that integrated RIM's back end software with groupware applications to enable the pushing of email to handhelds …
Robert Jaques, 07 Dec 2003
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Europe ‘broadband revolution’ leads the world

The future iss burning bright for the ICT manufacturing and services across the European Union as the continent enjoys a "broadband revolution" and takes up global leadership in the mobile sector. This upbeat assessment came from the European Network of Training Organisations Conference 2003 in Brussels this week. At the event …
Robert Jaques, 05 Dec 2003
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BT promises an ‘office in an hour’

BT has rolled out a package that it says will enable UK firms to get an office network up and running in less than 60 minutes. The telco's "Office in an Hour" bundle uses 802.11b wireless kit to link up to 10 PCs together in a peer to peer local area network that allows firms to share files and peripherals, such as printers and …
Robert Jaques, 05 Dec 2003
cable

What WAN technology is right for your business?

Briefing For the majority of enterprise corporates Wide Area Network (WAN) infrastructures will form one of their biggest operational expenses in terms of total cost of networking ownership. Given this fact, selecting the most appropriate wide area solution - or indeed combination of solutions - is a choice that firms cannot afford to …
Robert Jaques, 24 Nov 2003
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DTI builds SME data portal

The Department of Trade and Industry yesterday brought all the Government's information services for UK small and medium-sized businesses under the umbrella of a single website. Business Link, the DTI-backed business advice service, fronts the site. Trade and industry Minister Jacqui Smith. said the site was created to help the …
Robert Jaques, 20 Nov 2003
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Tarantella backs SuSE and Red Hat

Just when it appeared that the SCO-Novell-SuSE ménage a trois couldn't get any more messy, Tarantella- the company formerly known as SCO - has unveiled platform support for SuSE Linux Enterprise Server in its remote application access offering. Tarantella, named after its flagship web-based remote access product, came into …
Robert Jaques, 19 Nov 2003

Pulse detected in data networking market

Light at end of the tunnel glows for network equipment vendors But it's not burning bright The enterprise and carrier networking sectors are at last heading for an upturn. But so very slowly, according to two new Gartnerr studies Worldwide Ethernet switch port shipments, according to the market watcher's preliminary number …
Robert Jaques, 17 Nov 2003
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Wi-Fi turns us into busy worker bees

Companies that take the plunge with widespread Wireless LAN deployments can expect to enjoy "significant productivity gains and increasing financial returns". According to the 2003 Wireless LAN Benefits Study conducted by NOP - but commissioned by Cisco - WLANs will create a nirvana of increased employee productivity, combined …
Robert Jaques, 13 Nov 2003
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Small.biz gets teeny tax refund for online returns

The Inland Revenue yesterday promised that small employers in the UK - all one and a half million of them - can get up to £825 tax-free if they send in their employer end of year tax returns online. The sweetener marks the opening salvo in a battle the taxman will wage over the next three weeks to raise awareness of regulation …
Robert Jaques, 05 Nov 2003
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How to grab a slice of EU R&D funding pie

The Government yesterday kicked off a programme to help UK firms get their hands on a share of €17.5 billion earmarked by the European Union has for research and development projects. Dubbed somewhat cryptically FP6UK - Framework Programme 6 UK - the scheme is designed to help UK companies get a share of the EU's currently …
Robert Jaques, 05 Nov 2003