The Register Columnists

Joyce Becknell

Contact Mail Follow RSS feed
The Register breaking news

Reg readers admit to faking it

Reg Reader Studies A Reg reader poll looking at power users and their experiences with customer technical support flushed out a lot of opinions. The exercise focused particularly on support situations in which IT literate users are calling publicly facing help desks as private individuals, rather than on behalf of their company. In all, we …
Joyce Becknell, 18 Apr 2007
The Register breaking news

Power users deserve support too

Poll Several weeks ago, I had a problem with a new HP desktop right out of the box. When I tried to install MS OS updates they were downloaded, but when the system rebooted it caused a permanent loop. I called HP and got a message that it was busy. Naturally, I didn't want to play the call back game all day, so I got onto my other …
Joyce Becknell, 07 Mar 2007
homeless man with sign

Virtualization and ILM 2006: Looking Back

One of the hottest topics in computing in 2006 was virtualization. Like many other trends before it, it had many definitions, many disguises, and the FUD factor was significant. Some advances were made, much confusion was added to the system by companies jumping on bandwagons or squandering precious marketing time wandering …
Joyce Becknell, 11 Jan 2007
For Sale sign detail

Microsoft and Novell: Bambi meets Godzilla?

Comment Microsoft and Novell have recently announced a set of agreements to build, market, and support a series of new solutions to make their products work better together. Microsoft will now recommend SUSE Linux Enterprise for customers who want Windows and Linux together. The two companies are going to create a joint research …
Joyce Becknell, 29 Nov 2006
The Register breaking news

IBM beefs up security in global services

Comment Last week IBM announced that it was acquiring US-based Internet Security Systems (ISS) for $1.3bn. ISS's specialty has been the proactive security for the enterprise through automation and focusing on vulnerabilities in the ever-evolving IT infrastructure. IBM believes the acquisition, its largest since it acquired PWC, will …
Joyce Becknell, 30 Aug 2006

AMD Live! coming to a home entertainment centre near you

This week, AMD announced its next milestone in digital entertainment with the AMD Live! PC, a media-centre PC designed to enable consumers to organise, distribute, share, and enjoy its content. OEMs participating in the programme include Acer, Alienware, Fujitsu Siemens Computers, Gateway, HP, Sahara, and Tsinghua Tongfang. The …
Joyce Becknell, 30 Jun 2006
SGI logo hardware close-up

Cisco invests in NeoPath

Comment NeoPath Networks, a startup provider of file storage virtualisation, has announced it received $11m in a funding round that includes Cisco Systems and previous investors August Capital, DCM-Doll Capital Management, and Gabriel Venture Partners. NeoPath indicates it will use the funds to continue customer and partner growth and …
Joyce Becknell, 27 Jun 2006

Mid-market storage wars redux

The mid-market for storage arrays is one of the sweet spots for vendors. Getting this market right is crucial to storage vendors and technology refreshes and advances can make the difference between competitors. It was no surprise therefore that EMC and IBM launched new storage offerings targeting this sector within 24 hours of …
Joyce Becknell, 08 Jun 2006