Openwave today formed a committee to consider a possible sale of the company and also announced its CEO is stepping down.
Shoretel has integrated its IP phone system with Salesforce.com's call centre software. Using the two together will mean call centre agents get a reduced admin workload, with automatic call logging and screen pop-ups with the customer's record, Shoretel claimed.
Beer is as old as civilization. Civilization as we care to remember it, anyway.
Genevieve Bell has a message for technologists who espouse the self-serving view that the more cell phone, laptops and other gizmos we integrate into our life the happier we'll be: people often get fed up.