This article is more than 1 year old
Eight-day BT email snag sorted
Only a few thousand punters affected
BT has been forced to halt the migration of punters to its new BT Yahoo! platform after being hit by an email glitch.
The snag - which meant that users were unable to access their email - raised its head on 8 March, was resolved a couple of days later only to reappear almost immediately.
BT finally sorted the problem on 16 March, a full eight days after the incident first cropped up.
According to BT, it was just a "small problem" that affected a few thousand users.
As a result, though, BT was forced to suspend the migration to its BT Yahoo! service until the matter was resolved..
Since there have been no reports of a recurrence of the mail problem, said a spokesman for the monster telco, work on the migration has now recommenced
Last month a "couple of thousand" BT punters were left without email following the introduction of an over-zealous spam filter.
BT is currently migrating some 1.8 million users over to its BT Yahoo! platform following a tie-up between the two companies announced last year.
The migration began early in January and is expected to be completed by the end of April. ®
Biting the hand that feeds IT
