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DoCoMo admits wireless pix overcharging
Server woopsie, apparently..
Tue 23 Jul 2002 //
08:20 UTC
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NTT DoCoMo Inc has admitted overcharging subscribers to its photo messaging service by almost $350,000 in the last six weeks, after experiencing connection problems to its servers.
The Tokyo, Japan-based mobile operator said the problem with its i-shot service resulted from dropped connections on occasions when two messages were sent simultaneously. DoCoMo also found that subscribers were being billed for failed connections.
The company said the problem has now been fixed, and plans to make refunds where overcharging has occurred.
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