BTOpenworld tells downloaders to kill customer files

Thanks to the dozens of people who forwarded us this email from BT Openworld general manager Robert Salovoni, in which he apologises for yesterday's security breach (Story: BTopenworld security glitch reveals thousands of customer names in which thousands of customer details were published. But how will BT track down the people who downloaded the customer info. And how will it ensure that all copies are deleted or destroyed? Your guess is as good as ours. ® Re: Your BTopenworld registration For a short period yesterday a hidden area of the BTopenworld site holding the details that you registered was accessed by a limited number of unauthorised persons. I am writing to apologise to you for this breach in security. I would like to assure you that as soon as the problem was identified, we took immediate steps to secure the site. We are writing to those people identified as having accessed this hidden area to get written confirmation that they have not copied, used or passed your details to any other person and will delete or destroy all copies of this information. I can confirm that we are undertaking a full and thorough investigation to ensure that breaches of this nature do not happen again. Once again our sincere apologies. Yours faithfully Robert Salvoni General Manager BTopenworld