Compaq becomes unwitting imPresario

Compaq has had to recall three versions of its Presario notebook in Japan because it forgot to change the keyboard settings to work with the Japanese alphabet. The manufacturer started marketing the 1246, 1928 and 1929 in mid-October. It didn't take long for the first complaint to arrive and within two days a further 16 customers had expressed their concerns. Compaq will ship all the models back after the keyboard mode has been changed to Japanese. It has also prepared a floppy disk for any unfound recipients. Alternatively, modification instructions can be found on Compaq's Japanese Web site, although when we visited, we only found a load of weird symbols. ®