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Whoops! AVG data centre KO'd by 'unplanned' outage

Anti-spam software hit, firm says all will be well again 'soon'

Security biz AVG has been hit by an outage at its US data centre, possibly affecting its customers' email security services across all regions.

The US data centre hosting the AVG Business CloudCare Email Security Service was the subject of an unplanned maintenance outage this morning, the company confirmed in a statement.

"[The] anti-spam portion of the AVG Business CloudCare service could have been disrupted as a result, possibly affecting email security services customers in all regions," said a spokesman.

The company has 197 million active users and 101 million mobile users.

"The exact cause is still being determined but the situation is in the process of being rectified, and normal service is expected to resume within the next 60 minutes.

"We will continue to monitor developments and regret any inconvenience to those customers affected," he said.

A message on the company's site says: "The AVG AntiSpam datacenter providers are currently experiencing an issue with their storage array and working to restore a backup." ®

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