eBay, Facebook, Tumblr ALL go TITSUP in me-too MULTI-FAIL

'Routine maintenance,' that killer, rears ugly head again

Reducing the cost and complexity of web vulnerability management

In what proved to be a frustrating day for online time-wasters everywhere, eBay, Facebook, and Tumblr all experienced brief service outages on Wednesday.

Rather than being the result of a coordinated retaliatory strike by Russian hackers, however, it appears that the downtime was all due to IT cockups within the companies' own data centers.

When El Reg asked Facebook why the social network was serving up pages reading "sorry, something went wrong" in the early afternoon, Pacific time, a spokesperson swiftly responded to say that everything was under control.

"Earlier today we encountered an error while making an infrastructure configuration change that briefly made it difficult for people to access Facebook," Zuck's representative said. "We immediately discovered the issue and fixed it, and everyone should now be able to connect."

From what we can gather, the outage lasted roughly 15 minutes, sending quiz-takers and FarmVille-players into a depression that only shopping on eBay could cure ...

... but eBay was down as well! Some users reported difficulty logging into their accounts, and in some cases the online auction site reportedly told them their accounts didn't even exist. According to the site's system announcements page, this outage was also apparently due to an IT mishap.

"Based on our initial investigation, this appears to be the result of technical issues that occurred during scheduled server maintenance. It is only impacting a portion of our users; most eBay users are unaffected," the company's statement read. As of 3pm the issue had yet to be completely resolved.

So Tumblr, then? Maybe we could kill the next half-hour by perusing a few celebrity photo blogs? No such luck.

"Hayyy guys," read a post on the blogging site's staff blog. "We thought Facebook's outage today was pretty cool, so we wanted to have one too. They did 15 minutes, and we topped them with a full 20."

No, seriously.

The post continues, "Our primary data center's connection to the internet was interrupted during routine maintenance, leaving Tumblr and all blogs briefly inaccessible. The issue was corrected, and our engineering team will be thoroughly reviewing these procedures."

These sorts of outages have been flummoxing punters repeatedly this year. The Reg last reported an eBay outage on August 14, while Facebook dropped dead briefly on August 1, prompting some terrified users to dial emergency services.

For three big online services to all go dark on the same day as a result of mistakes by their own IT staffs, however, is enough to give one pause. Maybe you'd better check those summer interns' references a little more closely from now on, guys. ®


Watch out on Thursday, too, eBay users. The company says that it has "general maintenance" planned for September 4, during which time "certain site features may be intermittently unavailable or slow."

Reducing the cost and complexity of web vulnerability management

More from The Register

next story
Wanna keep your data for 1,000 YEARS? No? Hard luck, HDS wants you to anyway
Combine Blu-ray and M-DISC and you get this monster
US boffins demo 'twisted radio' mux
OAM takes wireless signals to 32 Gbps
Apple flops out 2FA for iCloud in bid to stop future nude selfie leaks
Millions of 4chan users howl with laughter as Cupertino slams stable door
Google+ GOING, GOING ... ? Newbie Gmailers no longer forced into mandatory ID slurp
Mountain View distances itself from lame 'network thingy'
Students playing with impressive racks? Yes, it's cluster comp time
The most comprehensive coverage the world has ever seen. Ever
Run little spreadsheet, run! IBM's Watson is coming to gobble you up
Big Blue's big super's big appetite for big data in big clouds for big analytics
Seagate's triple-headed Cerberus could SAVE the DISK WORLD
... and possibly bring us even more HAMR time. Yay!
prev story


Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.