Feeds

SHARE 'N' SINK: OneDrive corrupting Office 2013 files

No reports of data loss as MS 'fesses up to mess, but US long weekend delays fix

Internet Security Threat Report 2014

OneDrive users are complaining that Microsoft's sync 'n' share service corrupts Office 2013 files when they attempt to open them.

Answers.microsoft.com threads like this one explain that it is impossible to open some files stored in OneDrive – Excel files seem especially susceptible – from machines other than the one that created it. The file loads, but content is replaced by gibberish and hexadecimal codes.

Reports of the problem started to emerge on Wednesday, August 27th. Only documents created since that date suffer from the problem.

Myce.com since tested the scenarios reported by users and found that Windows 8.1 users seem to be the only ones adversely impacted by whatever is going on in Microsoft's cloud. Windows 7 users appear to be spared the pain.

There's no data loss apparent in this mess: documents remain accessible in a variety of ways. One workaround is to sync a OneDrive account with a Windows 7 PC. The resulting downloads to the Windows 7 machine restore access to files.

As is pointed out in the thread we've linked to above, Microsoft is yet to formally address the matter.

But the tweet below from OneDrive program manager Arcadiy Kantor offers some relief.

The delay Kantor refers to is likely caused by the Labor Day holiday celebrated in the USA on Monday, September 1st. Not even Microsoft's hard-working culture is exempted from public holidays and it is likely that Redmond's halls are all-but-empty over the long weekend.

Posters to the thread we've linked to above say Microsoft has acknowledged the problem, but hasn't advised when a fix will arrive. ®

Internet Security Threat Report 2014

More from The Register

next story
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
NSA SOURCE CODE LEAK: Information slurp tools to appear online
Now you can run your own intelligence agency
Whistling Google: PLEASE! Brussels can only hurt Europe, not us
And Commish is VERY pro-Google. Why should we worry?
Microsoft: Your Linux Docker containers are now OURS to command
New tool lets admins wrangle Linux apps from Windows
First in line to order a Nexus 6? AT&T has a BRICK for you
Black Screen of Death plagues early Google-mobe batch
Microsoft adds video offering to Office 365. Oh NOES, you'll need Adobe Flash
Lovely presentations... but not on your Flash-hating mobe
prev story

Whitepapers

Driving business with continuous operational intelligence
Introducing an innovative approach offered by ExtraHop for producing continuous operational intelligence.
The total economic impact of Druva inSync
Examining the ROI enterprises may realize by implementing inSync, as they look to improve backup and recovery of endpoint data in a cost-effective manner.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Simplify SSL certificate management across the enterprise
Simple steps to take control of SSL across the enterprise, and recommendations for a management platform for full visibility and single-point of control for these Certificates.