Feeds

EE network whacked by 'PDP authentication failure' blunder

Carrier is 'aware' of cockup, working on a fix NOW

Security and trust: The backbone of doing business over the internet

Updated EE customers are struggling to access the mobile network.

A number of subscribers have reported seeing "PDP authentication failure" error messages on their smartphones, but EE has yet to put out an official announcement about the tech blunder.

It told one user in a muted tweet that the company was "aware of the issue and are working to restore full service as a matter of priority. Sorry for the inconvenience."

Down Detector reported a spike in service wobbles on its website this morning.

And this flood of tweets suggests the technical cockup could be hampering plenty of Brits who are currently failing to access the EE network.

Despite the complaints piling up, EE had not returned The Register's requests for comment at the time of publication. We'll update if we hear more.

Are you an EE customer blighted by this network FAIL? And what do you make of the PDP auth snafu? Wade in with your thoughts in the comments section. ®

Update

An EE spokesman responded to our questions after El Reg published this story. He offered us this canned statement:

We apologise to those customers who are experiencing problems accessing data and sending MMS messages. We have identified the cause at one of our data centres and we’re resolving the issue as quickly as possible. We are sorry for any inconvenience.

Protecting users from Firesheep and other Sidejacking attacks with SSL

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Turnbull: NBN won't turn your town into Silicon Valley
'People have been brainwashed to believe that their world will be changed forever if they get FTTP'
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
Bonking with Apple has POUNDED mobe operators' wallets
... into submission. Weve squeals, ditches payment plans
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.