Feeds

T-Mobile US boss: Hey, FTC! We didn't make THAT much from 'bogus premium texts'

Legere brands watchdog's claims 'incredibly overstated'

The essential guide to IT transformation

The head of T-Mobile US is refuting claims from the Federal Trade Commission (FTC) that his company made huge revenues from allowing customers to be flooded with expensive text messages.

CEO John Legere said his cell network never bagged the "hundreds of millions of dollars" that the commission claims it did when people were signed up and charged for premium-rate services without their knowledge or permission.

"Despite the exaggeration of the FTC, this was neither a big nor important business for us, and their financial claims are incredibly overstated," Legere said in a rebuttal to the FTC's filing of a complaint.

"Additionally, those third-party content business operators are pretty much out of business."

The US watchdog earlier this week accused T-Mobile of allowing users to be signed up and continuously charged monthly rates for the premium SMS services, from which T-Mobile received a 30 to 40 percent cut.

The FTC said it will be seeking to recoup the money and return the funds to customers; lawyers for the FTC have said that the payout would likely be millions of dollars. And T-Mobile US could face additional fines from the Federal Communications Commission pending that watchdog's investigation into the matter.

Legere noted that his company discontinued all premium SMS services in 2013 and now offers users a refund program where charges from third-party companies can be disputed.

Never one to mince words, Legere claims that the FTC's action was the work of lobbyists representing competitors irked by the company's aggressive 'Uncarrier' campaign.

"You all know I can rant about injustice for a long time, but this weeks’ commentary has been sensational and created confusion for our customers and for my employees," Legere said.

"I had to make sure the truth was heard loud and clear." ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
So, Apple won't sell cheap kit? Prepare the iOS garden wall WRECKING BALL
It can throw the low cost race if it looks to the cloud
EE fails to apologise for HUGE T-Mobile outage that hit Brits on Friday
Customer: 'Please change your name to occasionally somewhere'
Time Warner Cable customers SQUEAL as US network goes offline
A rude awakening: North Americans greeted with outage drama
We need less U.S. in our WWW – Euro digital chief Steelie Neelie
EC moves to shift status quo at Internet Governance Forum
BT customers face broadband and landline price hikes
Poor punters won't be affected, telecoms giant claims
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Advanced data protection for your virtualized environments
Find a natural fit for optimizing protection for the often resource-constrained data protection process found in virtual environments.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.