Feeds

Verizon to turn LTE faucet back on for Chromebook Pixel users

Says its sorry promo service ended 'prematurely'

Secure remote control for conventional and virtual desktops

Verizon Wireless says it will work with Chromebook Pixel owners whose free LTE service was prematurely cut off to ensure that they get their 100MB of monthly mobile data for the full two-year period that was promised.

Earlier we reported that some owners of the LTE edition of Google's pricey Chromebook Pixel were claiming that their free wireless data had been suspended after just one year, despite the devices having been marketed as coming with two years of free service.

Google moved quickly to appease the disgruntled owners, offering them $150 gift cards that they could use to buy LTE data service or anything else they pleased. But it said the service interruption was "outside its control," and Verizon was curiously mum on the matter – until now.

A spokeswoman for the carrier told The Reg on Wednesday that affected Chromebook owners should sit tight while it sorts the matter out.

"We understand that a very small number of Chromebook Pixel customers may have had a promo end prematurely," the company said in an emailed statement. "We apologize for this, and will work with these customers to address the situation."

It's not entirely clear, however, whether restoring Chromebook owners' service was always the company's intention or whether the negative media fallout may have caused it to have a change of heart about cutting them off.

Or perhaps it was the rumblings from Boston law firm Block & Leviton, which claimed to be investigating what it described as Verizon's "misleading advertisements," "breaches of contract," and various other dire-sounding sins.

Whatever Verizon's motivation, however, it sounds like Chromebook Pixel owners should have their free LTE service restored posthaste. So fear not, Pixel fans – you'll get your full $1,449's worth after all.* ®

* Note: Subjective statement.

Beginner's guide to SSL certificates

More from The Register

next story
Xperia Z3: Crikey, Sony – ANOTHER flagship phondleslab?
The Fourth Amendment... and it IS better
Don't wait for that big iPad, order a NEXUS 9 instead, industry little bird says
Google said to debut next big slab, Android L ahead of Apple event
Microsoft to enter the STRUGGLE of the HUMAN WRIST
It's not just a thumb war, it's total digit war
Ex-US Navy fighter pilot MIT prof: Drones beat humans - I should know
'Missy' Cummings on UAVs, smartcars and dying from boredom
Netscape Navigator - the browser that started it all - turns 20
It was 20 years ago today, Marc Andreeesen taught the band to play
A drone of one's own: Reg buyers' guide for UAV fanciers
Hardware: Check. Software: Huh? Licence: Licence...?
The Apple launch AS IT HAPPENED: Totally SERIOUS coverage, not for haters
Fandroids, Windows Phone fringe-oids – you wouldn't understand
Apple SILENCES Bose, YANKS headphones from stores
The, er, Beats go on after noise-cancelling spat
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.