Feeds

Verizon to turn LTE faucet back on for Chromebook Pixel users

Says its sorry promo service ended 'prematurely'

Reducing security risks from open source software

Verizon Wireless says it will work with Chromebook Pixel owners whose free LTE service was prematurely cut off to ensure that they get their 100MB of monthly mobile data for the full two-year period that was promised.

Earlier we reported that some owners of the LTE edition of Google's pricey Chromebook Pixel were claiming that their free wireless data had been suspended after just one year, despite the devices having been marketed as coming with two years of free service.

Google moved quickly to appease the disgruntled owners, offering them $150 gift cards that they could use to buy LTE data service or anything else they pleased. But it said the service interruption was "outside its control," and Verizon was curiously mum on the matter – until now.

A spokeswoman for the carrier told The Reg on Wednesday that affected Chromebook owners should sit tight while it sorts the matter out.

"We understand that a very small number of Chromebook Pixel customers may have had a promo end prematurely," the company said in an emailed statement. "We apologize for this, and will work with these customers to address the situation."

It's not entirely clear, however, whether restoring Chromebook owners' service was always the company's intention or whether the negative media fallout may have caused it to have a change of heart about cutting them off.

Or perhaps it was the rumblings from Boston law firm Block & Leviton, which claimed to be investigating what it described as Verizon's "misleading advertisements," "breaches of contract," and various other dire-sounding sins.

Whatever Verizon's motivation, however, it sounds like Chromebook Pixel owners should have their free LTE service restored posthaste. So fear not, Pixel fans – you'll get your full $1,449's worth after all.* ®

* Note: Subjective statement.

Securing Web Applications Made Simple and Scalable

More from The Register

next story
Child diagnosed as allergic to iPad
Apple's fondleslab is the tablet dermatitis sufferers won't want to take
Microsoft takes on Chromebook with low-cost Windows laptops
Redmond's chief salesman: We're taking 'hard' decisions
For Lenovo US, 8-inch Windows tablets are DEAD – long live 8-inch Windows tablets
Reports it's killing off smaller slabs are greatly exaggerated
Seventh-gen SPARC silicon will accelerate Oracle databases
Uncle Larry's mutually-optimised stack to become clearer in August
EU dons gloves, pokes Google's deals with Android mobe makers
El Reg cops a squint at investigatory letters
Big Blue Apple: IBM to sell iPads, iPhones to enterprises
iOS/2 gear loaded with apps for big biz ... uh oh BlackBerry
prev story

Whitepapers

Reducing security risks from open source software
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.