Feeds

Lync users see outages as Microsoft wrangles with network problems

Company claims "routing infrastructure issues" behind service woes

Security for virtualized datacentres

Microsoft is scrambling to fix its Lync service after network problems left the platform inaccessible to users.

The company said Monday afternoon that it was dealing with what it called "routing infrastrcture issues" in attempting to restore service to the unified communications platform.

The issues began Monday morning when users on the East Coast of North America began exerpiencing service issues. Problems continued throughout the day, with users in other regions also reporting that they are unable to access Lync services.

Microsoft later issued a statement (via a company spokesperson) further outlining the problem.

Some users in North America are experiencing issues with Lync Online due to network routing infrastructure issues. In response, engineers have routed a portion of network traffic to an alternate datacenter which has restored service for some of our customers. We are committed to fixing this issue as quickly as possible and expect the service to be restored for all customers soon. Customers can get the latest Lync Online status through the admin Service Health Dashboard.

No further word has been given on when users can expect service to be fully restored.

The outages come as Microsoft is pushing an initiative to give users greater visibility into the inner workings of Office 365. The company said last week that it would be providing customers with a roadmap to shed light on new features being introduced as well as planned features and recently launched updates. ®

Providing a secure and efficient Helpdesk

More from The Register

next story
IBM storage revenues sink: 'We are disappointed,' says CEO
Time to put the storage biz up for sale?
'Hmm, why CAN'T I run a water pipe through that rack of media servers?'
Leaving Las Vegas for Armenia kludging and Dubai dune bashing
Facebook slurps 'paste sites' for STOLEN passwords, sprinkles on hash and salt
Zuck's ad empire DOESN'T see details in plain text. Phew!
Windows 10: Forget Cloudobile, put Security and Privacy First
But - dammit - It would be insane to say 'don't collect, because NSA'
CAGE MATCH: Microsoft, Dell open co-located bit barns in Oz
Whole new species of XaaS spawning in the antipodes
VMware's tool to harden virtual networks: a spreadsheet
NSX security guide lands in intriguing format
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.