Feeds

Virgin Media boss AND ex-Murdoch man: BSkyB broadband is 'lousy'

His own firm is a shining example for them to follow - not

Top 5 reasons to deploy VMware with Tegile

Virgin Media boss Tom Mockridge has lashed out at BSkyB by claiming that its broadband service is "lousy".

Such a jibe might appear - on the surface at least - as an obvious moan from a rival player, but his vehemence might surprise some considering that Mockridge was the deputy chairman of BSkyB, which is 39 per cent owned by Rupert Murdoch's 21st Century Fox, in the immediate aftermath of the News of the World phone-hacking affair.

Mockridge, who became Virgin Media's chief in May last year after US cable giant Liberty Global bought the company, told the Daily Mirror that BSkyB was attempting to fool its customers by offering what he thinks is an inferior broadband service for free to any new subscribers who sign up to its sports package.

“When someone offers you something for free, generally most customers are smart enough and realise they are paying for it somewhere else," he told the newspaper.

“You’ve got to think, if someone is going to give you their broadband for free, it means their broadband is maybe not that good. If you are putting up with a lousy broadband service, and you can’t get a good connection, maybe you should go to a proper broadband operator."

Mockridge confessed that Virgin Media still had room for improvement with how it deals with punters, however. He said that the ISP had ploughed cash into improving customer service over the past five years.

"We're not perfect but we have got a lot better than we were," he claimed. ®

Internet Security Threat Report 2014

More from The Register

next story
You! AT&T! The only thing 'unlimited' about you is your CHEEK, growl feds
Man, we did everything but knock on their doors - carrier
The DRUGSTORES DON'T WORK, CVS makes IT WORSE ... for Apple Pay
Goog Wallet apparently also spurned in NFC lockdown
EE launches 150Mbps '4G+' in the heart of London
LTE-A – Faster phones for Hoxton Hipsters
Watch out, Samsung and Apple: Xiaomi's No 3 in smartphones now
From obscurity to selling 19 million mobes a quarter
Brazil greenlights $200m internet cable to Europe in bid to outfox NSA
Only one problem: it won't make the slightest difference. And they know it
Wanna hop carriers with your iPad's Apple SIM? AVOID AT&T
Unless you want your network-swapping tech disabled for good, that is
Knocking Knox: Samsung DENIES vuln claims, says mysterious blogger is a JOKER
But YES, system does store encryption key on the device
prev story

Whitepapers

Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Top 5 reasons to deploy VMware with Tegile
Data demand and the rise of virtualization is challenging IT teams to deliver storage performance, scalability and capacity that can keep up, while maximizing efficiency.
Mitigating web security risk with SSL certificates
Web-based systems are essential tools for running business processes and delivering services to customers.