Feeds

Virgin Media boss AND ex-Murdoch man: BSkyB broadband is 'lousy'

His own firm is a shining example for them to follow - not

Providing a secure and efficient Helpdesk

Virgin Media boss Tom Mockridge has lashed out at BSkyB by claiming that its broadband service is "lousy".

Such a jibe might appear - on the surface at least - as an obvious moan from a rival player, but his vehemence might surprise some considering that Mockridge was the deputy chairman of BSkyB, which is 39 per cent owned by Rupert Murdoch's 21st Century Fox, in the immediate aftermath of the News of the World phone-hacking affair.

Mockridge, who became Virgin Media's chief in May last year after US cable giant Liberty Global bought the company, told the Daily Mirror that BSkyB was attempting to fool its customers by offering what he thinks is an inferior broadband service for free to any new subscribers who sign up to its sports package.

“When someone offers you something for free, generally most customers are smart enough and realise they are paying for it somewhere else," he told the newspaper.

“You’ve got to think, if someone is going to give you their broadband for free, it means their broadband is maybe not that good. If you are putting up with a lousy broadband service, and you can’t get a good connection, maybe you should go to a proper broadband operator."

Mockridge confessed that Virgin Media still had room for improvement with how it deals with punters, however. He said that the ISP had ploughed cash into improving customer service over the past five years.

"We're not perfect but we have got a lot better than we were," he claimed. ®

New hybrid storage solutions

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Turnbull: NBN won't turn your town into Silicon Valley
'People have been brainwashed to believe that their world will be changed forever if they get FTTP'
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
Bonking with Apple has POUNDED mobe operators' wallets
... into submission. Weve squeals, ditches payment plans
ISPs' post-net-neutrality world is built on 'bribes' says Tim Berners-Lee
Father of the worldwide web is extremely peeved over pay-per-packet-type plans
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.