Feeds

Microsoft's Azure cloud goes a bit wobbly in West Europe

Redmond pumps clutch trying to get Compute and Storage back

The Essential Guide to IT Transformation

Admins in Microsoft's Azure cloud data centre for West Europe in Amsterdam, Netherlands, have spent the morning battling severe problems in the gear that supports Redmond's main cloud service.

Problems with the core Compute and Storage components were first reported at 9:39am UTC on Thursday, according to the Windows Azure Status Dashboard, when Microsoft said it had received "an alert for SQL Databases, Compute and Storage in West Europe".

Redmond later admitted that the problems meant customers could "experience issues accessing services".

It described the Compute problems as a "Partial Service Interruption (Limited Impact)", which is a Microsoft euphemism for a fraction of its tech not working.

Storage was termed a "Partial Service Interruption" and not given a qualifier, so it's likely more customers were hit by the problems.

As Compute, Storage, and SQL Databases are fundamental building blocks for any cloud infrastructure, this is a severe problem.

As of 2:54pm UTC Microsoft said it had "partially restored the services and continue to see improvements to Storage availability".

It indicated Compute services were mostly fixed, noting that: "We have confirmed recovery for Compute availability. A very small subset of IaaS Virtual Machines may be affected. We are validating the restoration steps."

Several users reported problems in Azure service on Twitter.

Microsoft is determined to make money out of the cloud so any breakages within Azure's globe-spanning infrastructure are likely to be of concern to Redmond. In its most recent earnings call, Redmond said Azure revenues had grown by over 150 per cent. ®

The Essential Guide to IT Transformation

More from The Register

next story
Sysadmin Day 2014: Quick, there's still time to get the beers in
He walked over the broken glass, killed the thugs... and er... reconnected the cables*
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Microsoft says 'weird things' can happen during Windows Server 2003 migrations
Fix coming for bug that makes Kerberos croak when you run two domain controllers
Cisco says network virtualisation won't pay off everywhere
Another sign of strain in the Borg/VMware relationship?
VVOL update: Are any vendors NOT leaping into bed with VMware?
It's not yet been released but everyone thinks it's the dog's danglies
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Maximize storage efficiency across the enterprise
The HP StoreOnce backup solution offers highly flexible, centrally managed, and highly efficient data protection for any enterprise.