Feeds

Microsoft's Azure cloud goes a bit wobbly in West Europe

Redmond pumps clutch trying to get Compute and Storage back

Providing a secure and efficient Helpdesk

Admins in Microsoft's Azure cloud data centre for West Europe in Amsterdam, Netherlands, have spent the morning battling severe problems in the gear that supports Redmond's main cloud service.

Problems with the core Compute and Storage components were first reported at 9:39am UTC on Thursday, according to the Windows Azure Status Dashboard, when Microsoft said it had received "an alert for SQL Databases, Compute and Storage in West Europe".

Redmond later admitted that the problems meant customers could "experience issues accessing services".

It described the Compute problems as a "Partial Service Interruption (Limited Impact)", which is a Microsoft euphemism for a fraction of its tech not working.

Storage was termed a "Partial Service Interruption" and not given a qualifier, so it's likely more customers were hit by the problems.

As Compute, Storage, and SQL Databases are fundamental building blocks for any cloud infrastructure, this is a severe problem.

As of 2:54pm UTC Microsoft said it had "partially restored the services and continue to see improvements to Storage availability".

It indicated Compute services were mostly fixed, noting that: "We have confirmed recovery for Compute availability. A very small subset of IaaS Virtual Machines may be affected. We are validating the restoration steps."

Several users reported problems in Azure service on Twitter.

Microsoft is determined to make money out of the cloud so any breakages within Azure's globe-spanning infrastructure are likely to be of concern to Redmond. In its most recent earnings call, Redmond said Azure revenues had grown by over 150 per cent. ®

Security for virtualized datacentres

More from The Register

next story
Wanna keep your data for 1,000 YEARS? No? Hard luck, HDS wants you to anyway
Combine Blu-ray and M-DISC and you get this monster
US boffins demo 'twisted radio' mux
OAM takes wireless signals to 32 Gbps
Apple flops out 2FA for iCloud in bid to stop future nude selfie leaks
Millions of 4chan users howl with laughter as Cupertino slams stable door
No biggie: EMC's XtremIO firmware upgrade 'will wipe data'
But it'll have no impact and will be seamless, we're told
Students playing with impressive racks? Yes, it's cluster comp time
The most comprehensive coverage the world has ever seen. Ever
Run little spreadsheet, run! IBM's Watson is coming to gobble you up
Big Blue's big super's big appetite for big data in big clouds for big analytics
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Protecting users from Firesheep and other Sidejacking attacks with SSL
Discussing the vulnerabilities inherent in Wi-Fi networks, and how using TLS/SSL for your entire site will assure security.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.