Feeds

Tell it to me straight, vendors: Are you cheap and easy?

For goodness' sake ... cut to the chase

The Power of One Infographic

Is it easy? Is is cheap? These are pretty much the only two questions which interest me when talking to a vendor these days – after years of worrying about technology.

Of course, if I was to produce an RFP document with simply those two questions, I’d probably be out of a job fairly swiftly.

But those two questions are not really that simple to answer for many vendors.

Is it easy? How simply can I get your product to meet my requirements and business needs? My business need may be to provide massive capacity, it could be to support many thousands of VMs, it could be to provide sub-millisecond latency. This all needs to be simple.

It doesn’t matter if you provide me with the richest feature-set, simplest GUI or backwards compatibility with the ENIAC if it is going to take a cast of thousands to do this. Yet still vendors struggle to answer the questions posed and you often get the response to a question you didn’t ask but which the vendor wants to answer.

Is it cheap? This question is even more complicated as the vendor likes to try to hide all kinds of things, but I can tell you: if you are not upfront with your costs and you start to present me with surprises, this is not good.

Of course features like deduplication and compression mean that the capacity costs are even more opaque, but we are beginning to head towards the idea that capacity is free and performance costs. But as capacity becomes cheaper, the real value of primary storage dedupe and compression for your non-active set that sits on SATA and the likes begins to diminish.

So just make it easy, just make it cheap and make my costs predictable.

Be honest, be upfront and answer the darn questions and you'll get more business than you know what to do with. ®

Mobile application security vulnerability report

More from The Register

next story
Stick a 4K in them: Super high-res TVs are DONE
4,000 pixels is niche now... Don't say we didn't warn you
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
Philip K Dick 'Nazi alternate reality' story to be made into TV series
Amazon Studios, Ridley Scott firm to produce The Man in the High Castle
iPad? More like iFAD: We reveal why Apple fell into IBM's arms
But never fear fanbois, you're still lapping up iPhones, Macs
Amazon Reveals One Weird Trick: A Loss On Almost $20bn In Sales
Investors really hate it: Share price plunge as growth SLOWS in key AWS division
Bose says today is F*** With Dre Day: Beats sued in patent battle
Music gear giant seeks some of that sweet, sweet Apple pie
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
Too many IT conferences to cover? MICROSOFT to the RESCUE!
Yet more word of cuts emerges from Redmond
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Securing Web Applications Made Simple and Scalable
Learn how automated security testing can provide a simple and scalable way to protect your web applications.