Feeds

Microsoft Australia blows own deadline for online Office 365 sales

Microsoft Online Portal development seems to have gone off the rails

Next gen security for virtualised datacentres

Microsoft has written to its Australian customers to apologise in advance for failing to meet a self-imposed deadline for the opening of a portal that would let them sell Office 365.

The missed deadline was revealed by Steven Miller, Microsoft Australia's Office division lead, in a Thursday post.

“Earlier this year, we announced additional ways to sell and buy commercial SKUs of Office 365 in Australia, including … availability through the Microsoft Online Portal from 02 April 2014,” Miller wrote.”

“It’s with regret that we are informing our customers and partners today that there will be a delay to availability via the Microsoft Online Portal.” Other channels, including “Open Licensing through distribution and Electronic Software Delivery availability is unaffected by this announcement, in addition to ongoing availability from Telstra via T-Suite.”

The reason for the delay seems to be difficulties building the portal.

Here's Miller's explanation:

“Customer and partner experience is critically important to us. We want the online purchasing experience, via the Portal, to be a great one and we are not currently satisfied that this is the case. We have more work to do and will not be making the Portal available until we are satisfied that the purchasing experience is a seamless and smooth one.”

Whatever's gone awry, this looks like a deadline Microsoft is going to miss by quite a lot as Miller writes “will have more to share in coming weeks”.

“The last thing we want to do is disappoint our customers and partners,” he adds.

With the news of the portal's delay made just six days before it was due to go live, there's a fair chance they're already disappointed. ®

Build a business case: developing custom apps

More from The Register

next story
Pay to play: The hidden cost of software defined everything
Enter credit card details if you want that system you bought to actually be useful
Shoot-em-up: Sony Online Entertainment hit by 'large scale DDoS attack'
Games disrupted as firm struggles to control network
HP busts out new ProLiant Gen9 servers
Think those are cool? Wait till you get a load of our racks
Silicon Valley jolted by magnitude 6.1 quake – its biggest in 25 years
Did the earth move for you at VMworld – oh, OK. It just did. A lot
VMware's high-wire balancing act: EVO might drag us ALL down
Get it right, EMC, or there'll be STORAGE CIVIL WAR. Mark my words
Forrester says it's time to give up on physical storage arrays
The physical/virtual storage tipping point may just have arrived
prev story

Whitepapers

Best practices for enterprise data
Discussing how technology providers have innovated in order to solve new challenges, creating a new framework for enterprise data.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Advanced data protection for your virtualized environments
Find a natural fit for optimizing protection for the often resource-constrained data protection process found in virtual environments.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?