Feeds

Microsoft Australia blows own deadline for online Office 365 sales

Microsoft Online Portal development seems to have gone off the rails

Internet Security Threat Report 2014

Microsoft has written to its Australian customers to apologise in advance for failing to meet a self-imposed deadline for the opening of a portal that would let them sell Office 365.

The missed deadline was revealed by Steven Miller, Microsoft Australia's Office division lead, in a Thursday post.

“Earlier this year, we announced additional ways to sell and buy commercial SKUs of Office 365 in Australia, including … availability through the Microsoft Online Portal from 02 April 2014,” Miller wrote.”

“It’s with regret that we are informing our customers and partners today that there will be a delay to availability via the Microsoft Online Portal.” Other channels, including “Open Licensing through distribution and Electronic Software Delivery availability is unaffected by this announcement, in addition to ongoing availability from Telstra via T-Suite.”

The reason for the delay seems to be difficulties building the portal.

Here's Miller's explanation:

“Customer and partner experience is critically important to us. We want the online purchasing experience, via the Portal, to be a great one and we are not currently satisfied that this is the case. We have more work to do and will not be making the Portal available until we are satisfied that the purchasing experience is a seamless and smooth one.”

Whatever's gone awry, this looks like a deadline Microsoft is going to miss by quite a lot as Miller writes “will have more to share in coming weeks”.

“The last thing we want to do is disappoint our customers and partners,” he adds.

With the news of the portal's delay made just six days before it was due to go live, there's a fair chance they're already disappointed. ®

Internet Security Threat Report 2014

More from The Register

next story
Docker's app containers are coming to Windows Server, says Microsoft
MS chases app deployment speeds already enjoyed by Linux devs
IBM storage revenues sink: 'We are disappointed,' says CEO
Time to put the storage biz up for sale?
'Hmm, why CAN'T I run a water pipe through that rack of media servers?'
Leaving Las Vegas for Armenia kludging and Dubai dune bashing
'Urika': Cray unveils new 1,500-core big data crunching monster
6TB of DRAM, 38TB of SSD flash and 120TB of disk storage
Facebook slurps 'paste sites' for STOLEN passwords, sprinkles on hash and salt
Zuck's ad empire DOESN'T see details in plain text. Phew!
SDI wars: WTF is software defined infrastructure?
This time we play for ALL the marbles
Windows 10: Forget Cloudobile, put Security and Privacy First
But - dammit - It would be insane to say 'don't collect, because NSA'
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.