Feeds

Microsoft Australia blows own deadline for online Office 365 sales

Microsoft Online Portal development seems to have gone off the rails

Application security programs and practises

Microsoft has written to its Australian customers to apologise in advance for failing to meet a self-imposed deadline for the opening of a portal that would let them sell Office 365.

The missed deadline was revealed by Steven Miller, Microsoft Australia's Office division lead, in a Thursday post.

“Earlier this year, we announced additional ways to sell and buy commercial SKUs of Office 365 in Australia, including … availability through the Microsoft Online Portal from 02 April 2014,” Miller wrote.”

“It’s with regret that we are informing our customers and partners today that there will be a delay to availability via the Microsoft Online Portal.” Other channels, including “Open Licensing through distribution and Electronic Software Delivery availability is unaffected by this announcement, in addition to ongoing availability from Telstra via T-Suite.”

The reason for the delay seems to be difficulties building the portal.

Here's Miller's explanation:

“Customer and partner experience is critically important to us. We want the online purchasing experience, via the Portal, to be a great one and we are not currently satisfied that this is the case. We have more work to do and will not be making the Portal available until we are satisfied that the purchasing experience is a seamless and smooth one.”

Whatever's gone awry, this looks like a deadline Microsoft is going to miss by quite a lot as Miller writes “will have more to share in coming weeks”.

“The last thing we want to do is disappoint our customers and partners,” he adds.

With the news of the portal's delay made just six days before it was due to go live, there's a fair chance they're already disappointed. ®

Bridging the IT gap between rising business demands and ageing tools

More from The Register

next story
Attack of the clones: Oracle's latest Red Hat Linux lookalike arrives
Oracle's Linux boss says Larry's Linux isn't just for Oracle apps anymore
THUD! WD plonks down SIX TERABYTE 'consumer NAS' fatboy
Now that's a LOT of porn or pirated movies. Or, you know, other consumer stuff
Apple fanbois SCREAM as update BRICKS their Macbook Airs
Ragegasm spills over as firmware upgrade kills machines
EU's top data cops to meet Google, Microsoft et al over 'right to be forgotten'
Plan to hammer out 'coherent' guidelines. Good luck chaps!
US judge: YES, cops or feds so can slurp an ENTIRE Gmail account
Crooks don't have folders labelled 'drug records', opines NY beak
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Manic malware Mayhem spreads through Linux, FreeBSD web servers
And how Google could cripple infection rate in a second
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.