Feeds

Apple to grieving sons: NO, you cannot have access to your dead mum's iPad

Death certificate, will, solicitor's letter leave Cupertino unmoved

Security for virtualized datacentres

A bereaved man has launched a legal bid to force Apple to unlock his late mother's two-year-old iPad.

Josh Grant, a 26-year-old Londoner, told the Beeb he did not know his mum's Apple ID and password. The fruity firm then refused to open up the fondleslab (presumably locked to her Apple ID) even though he has sent them copies of his mother's death certificate and will, demanding more evidence that she wished her account to be accessed.

Mr Grant said: "We obviously couldn't get written permission because mum had died. So my brother has been back and forth with Apple, they're asking for some kind of proof that he can have the iPad.

"We've provided the death certificate, will and solicitor's letter but it wasn't enough. They've now asked for a court order to prove that mum was the owner of the iPad and the iTunes account.

His solicitor is reportedly charging £200 an hour, which means that in just 120 minutes he could afford a brand new iPad Air, which costs just under £400. Grant admitted this cost made the whole enterprise a "bit of a false economy".

One irate fanboi attempted to start a comment thread on Apple's Support Communities, but it looks to have been closed. Here's a link to the discussion in Google's cache.

It's probably difficult to build up a sentimental attachment to a fondleslab, so we're assuming it's the photos and other content that Mr Grant is interested in.

"I thought we might use it as a shiny placemat," Grant said. "I'm a big fan of Apple, their security measures are great but we have provided so much evidence.

"At 59, my mum was fairly young, I've already lost my dad and it's a bit cold of them not to treat things on a case-by-case basis."

Apple told the Beeb that its security measures exist to protect lost or stolen devices. It also reminded the genteel Radio 4 audience that it allowed fanbois to trace their stolen phones using the Find My iPhone app and use a system called Activation Lock to keep thieves out of stolen iStuff by preventing access. ®

Intelligent flash storage arrays

More from The Register

next story
Scrapping the Human Rights Act: What about privacy and freedom of expression?
Justice minister's attack to destroy ability to challenge state
DVLA website GOES TITSUP on day paper car tax discs retire
Welcome to GOV.UK - digital by de ... FAULT
WHY did Sunday Mirror stoop to slurping selfies for smut sting?
Tabloid splashes, MP resigns - but there's a BIG copyright issue here
Hey Brit taxpayers. You just spent £4m on Central London ‘innovation playground’
Catapult me a Mojito, I feel an Digital Innovation coming on
EU probes Google’s Android omerta again: Talk now, or else
Spill those Android secrets, or we’ll fine you
Google hits back at 'Dear Rupert' over search dominance claims
Choc Factory sniffs: 'We're not pirate-lovers - also, you publish The Sun'
EU to accuse Ireland of giving Apple an overly peachy tax deal – report
Probe expected to say single-digit rate was unlawful
Inequality increasing? BOLLOCKS! You heard me: 'Screw the 1%'
There's morality and then there's economics ...
While you queued for an iPhone 6, Apple's Cook sold shares worth $35m
Right before the stock took a 3.8% dive amid bent and broken mobe drama
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
The next step in data security
With recent increased privacy concerns and computers becoming more powerful, the chance of hackers being able to crack smaller-sized RSA keys increases.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.