Feeds

Dell charges £16 TO INSTALL FIREFOX on PCs – Mozilla is miffed

Moz tells Reg: We're looking into this

5 things you didn’t know about cloud backup

The Mozilla Foundation has begun an investigation after tech juggernaut Dell appeared to be asking customers to pay more than £16 ($27) to install its free web browser Firefox on newly purchased Dell kit.

A dialog box that popped up while a reader was trying to buy hardware at Dell
(click for the full enlarged glory)

A reader wrote to us to say that Dell had asked if he'd like to fork out £16.25 for the convenience of having Mozilla's browser installed on a new machine he was attempting to purchase.

Sources within Mozilla said they had launched a preliminary consultation with legal teams, but this process was at an early stage.

The source said: "Mozilla is looking into this as it does not comply with terms and conditions policy. I’m afraid we can’t really answer your questions until Mozilla hears from legal teams."

Mozilla has a Trademark Policy which covers distribution of Firefox.

We contacted Dell about the issue yesterday but it had not responded by the time of publication. We'll update when we hear more.

Firefox takes just over 10 minutes to install for anyone with even the most basic computing knowledge, meaning that Dell is charging around £100 an hour to load a computer with the free and open-source software.

That's the same rate that some A&E doctors receive. ®

Boost IT visibility and business value

More from The Register

next story
Intel's Raspberry Pi rival Galileo can now run Windows
Behold the Internet of Things. Wintel Things
The Return of BSOD: Does ANYONE trust Microsoft patches?
Sysadmins, you're either fighting fires or seen as incompetents now
Munich considers dumping Linux for ... GULP ... Windows!
Give a penguinista a hug, the Outlook's not good for open source's poster child
Microsoft cries UNINSTALL in the wake of Blue Screens of Death™
Cache crash causes contained choloric calamity
Eat up Martha! Microsoft slings handwriting recog into OneNote on Android
Freehand input on non-Windows kit for the first time
Linux kernel devs made to finger their dongles before contributing code
Two-factor auth enabled for Kernel.org repositories
prev story

Whitepapers

5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.
Rethinking backup and recovery in the modern data center
Combining intelligence, operational analytics, and automation to enable efficient, data-driven IT organizations using the HP ABR approach.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.