Feeds

Dell charges £16 TO INSTALL FIREFOX on PCs – Mozilla is miffed

Moz tells Reg: We're looking into this

Build a business case: developing custom apps

The Mozilla Foundation has begun an investigation after tech juggernaut Dell appeared to be asking customers to pay more than £16 ($27) to install its free web browser Firefox on newly purchased Dell kit.

A dialog box that popped up while a reader was trying to buy hardware at Dell
(click for the full enlarged glory)

A reader wrote to us to say that Dell had asked if he'd like to fork out £16.25 for the convenience of having Mozilla's browser installed on a new machine he was attempting to purchase.

Sources within Mozilla said they had launched a preliminary consultation with legal teams, but this process was at an early stage.

The source said: "Mozilla is looking into this as it does not comply with terms and conditions policy. I’m afraid we can’t really answer your questions until Mozilla hears from legal teams."

Mozilla has a Trademark Policy which covers distribution of Firefox.

We contacted Dell about the issue yesterday but it had not responded by the time of publication. We'll update when we hear more.

Firefox takes just over 10 minutes to install for anyone with even the most basic computing knowledge, meaning that Dell is charging around £100 an hour to load a computer with the free and open-source software.

That's the same rate that some A&E doctors receive. ®

Maximizing your infrastructure through virtualization

More from The Register

next story
HIDDEN packet sniffer spy tech in MILLIONS of iPhones, iPads – expert
Don't panic though – Apple's backdoor is not wide open to all, guru tells us
Apple fanbois SCREAM as update BRICKS their Macbook Airs
Ragegasm spills over as firmware upgrade kills machines
Captain Kirk sets phaser to SLAUGHTER after trying new Facebook app
William Shatner less-than-impressed by Zuck's celebrity-only app
Do YOU work at Microsoft? Um. Are you SURE about that?
Nokia and marketing types first to get the bullet, says report
Microsoft takes on Chromebook with low-cost Windows laptops
Redmond's chief salesman: We're taking 'hard' decisions
Cheer up, Nokia fans. It can start making mobes again in 18 months
The real winner of the Nokia sale is *drumroll* ... Nokia
EU dons gloves, pokes Google's deals with Android mobe makers
El Reg cops a squint at investigatory letters
prev story

Whitepapers

Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.