Feeds

Plusnet goes titsup for spectacular hour-long wobble

Broadband and telephone lines blighted by unspecified 'network issue'

Top three mobile application threats

Plusnet's broadband and phone service is slowing coming back to life, after the telco's network suffered a nasty hour-long outage this morning.

The BT-owned firm did not cough to the cause of the downtime, which struck customers at 9:30am, but it did confirm that subscribers would struggle to get online.

Anecdotal reports on Twitter appeared to show that the technical blunder had hit a fairly large number of Plusnet's userbase.

It said on its service status page that the Sheffield-based ISP was "aware of an issue resulting in customers not being able to access websites or use other internet based services".

Plusnet added:

Occasionally when browsing you may receive an error stating that your browser is unable to find the site specified.

Our network engineers are currently investigating this issue and we will provide an update as soon as any more information becomes available.

We are also receiving an increased volume of calls from customers who are suffering from this issue, meaning that you may find longer than normal waits when calling.

We apologise for any inconvenience this may cause.

Some customers complained on Twitter that they were unable to stay in contact with Plusnet's helpline during the outage.

Plusnet's social media bods blamed the network going titsup for the ill communication.

Wobbly woe

Plusnet has now told its subscribers that its "engineers have identified the issue and believe that service should now be restored".

The Register sought comment from Plusnet, but it hadn't got back to us at time of writing. ®

Securing Web Applications Made Simple and Scalable

More from The Register

next story
Yorkshire cops fail to grasp principle behind BT Fon Wi-Fi network
'Prevent people that are passing by to hook up to your network', pleads plod
Major problems beset UK ISP filth filters: But it's OK, nobody uses them
It's almost as though pr0n was actually rather popular
Apple orders huge MOUNTAIN of 80 MILLION 'Air' iPhone 6s
Bigger, harder trouser bulges foretold for fanbois
Google Nest, ARM, Samsung pull out Thread to strangle ZigBee
But there's a flaw in Google's IP-based IoT system
Microsoft unsheathes cheap Android-killer: Behold, the Lumia 530
Say it with us: I'm King of the Landfill-ill-ill-ill
All those new '5G standards'? Here's the science they rely on
Radio professor tells us how wireless will get faster in the real world
US freemium mobile network eyes up Europe
FreedomPop touts 'free' calls, texts and data
'Two-speed internet' storm turns FCC.gov into zero-speed website
Deadline for comments on net neutrality shake-up extended to Friday
prev story

Whitepapers

Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Reducing security risks from open source software
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.