Feeds

HTC offers FREEBIE repair on new models with cracked screens

Plus online storage, upgrades... but only in the US

Security for virtualized datacentres

HTC is offering users free fixes for cracked screens on the company's new handset models.

The company said that all HTC One, One Max and One Mini customers in the US who purchase their device on or after February 18 will be eligible to receive one free repair from the company on cracked screens in the first six months of ownership.

The offer is not part of a mass recall or settlement and there has been nothing to suggest that HTC handsets are more prone to cracking than other vendors. Rather, the offer is part of a larger package the company is offering to potential customers.

Other perks in the package include updates to current versions of Android over a two-year period on all three devices and a free account with Google Drive which will offer users up to 50GB of cloud storage. HTC has noted in the past that the updates for Android can be particularly difficult for vendors to distribute and manage.

"There is a need to make sure that that money spent to buy these premium devices goes further. That the phones are taken care of. That customers are taken care of," HTC said.

"The industry hears this from customers every day and we thought it was time to act."

That HTC would step up efforts to push its handsets in the market and offer promotional deals now comes as little surprise. The company has been haemorrhaging both customers and cash as of late.

Last week, the company said in its quarterly earnings report that revenues were down more than 17 billion New Taiwanese dollars ($562m, £336m) over the same period a year ago. According to research from Comscore, HTC occupies just 6.7 per cent of the US handset market with a share which has been dropping steadily in recent months.

As a result, HTC has vowed to shift its focus away from the One line of premium devices and focus instead on mid-range handsets which are more likely to spread in the growing markets of developing countries. ®

New hybrid storage solutions

More from The Register

next story
Apple iPhone 6: Missing sapphire glass screen FAIL explained
They just cannae do it in time, says analyst
Oh noes, fanbois! iPhone 6 Plus shipments 'DELAYED' in the UK
Is EMBIGGENED Apple mobile REALLY that popular?
Apple's big bang: iPhone 6, ANOTHER iPhone 6 Plus and WATCH OUT
Let's >sigh< see what Cupertino has been up to for the past year
The Apple Watch and CROTCH RUBBING. How are they related?
Plus: 'NostrilTime' wristjob vid action
Half a BILLION in the making: Bungie's Destiny reviewed
It feels very familiar - but it's still good
Apple's SNEAKY plan: COPY ANDROID. Hello iPhone 6, Watch
Sizes, prices and all – but not for the wrist-o-puter
Apple Pay is a tidy payday for Apple with 0.15% cut, sources say
Cupertino slurps 15 cents from every $100 purchase
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Top 5 reasons to deploy VMware with Tegile
Data demand and the rise of virtualization is challenging IT teams to deliver storage performance, scalability and capacity that can keep up, while maximizing efficiency.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.