Feeds

Yahoo! Mail users see crying baby who says firm is 'over capacity'

If only there was some sort of scalable server system around

Boost IT visibility and business value

Updated It's a bad Monday morning for the server managers at Yahoo! after the firm's Mail service took a dive at around 11am Pacific Time (7pm UTC).

Yahoo! crying baby

Users aren't crying, they're fuming

Visitors to the site have been getting a ClipArt-style graphic of a crying baby with the message "Sorry, we are over capacity. Please wait a moment and try again."

Judging from the response on Twitter, Yahoo! customers aren't amused. The crying baby picture isn't exactly calming people down, and there have been numerous claims from the disgruntled that they've had enough and are moving to Gmail, citing the trouble Yahoo!'s service has had in the last few months.

In December, the service faceplanted spectacularly, with a four-day outage for some. The problems were so severe that CEO Marissa Mayer publicly apologized, saying the outage was down to a "particularly rare" problem.

Then at the end of January, many Yahoo! Mail users were told that they should reset their passwords after databases run by a third-party were breached. No accounts were directly hacked, the company said, but it increased its use of two-factor authentication to get into accounts.

So far the current outage looks to be far from complete, with some users reporting getting into their inboxes, but the Downdetector service monitoring engine is reporting 4,716 complaints so far and more to come, based on how the outage is developing.

So far there has been no word from Yahoo! as to the cause of the issues, but for a company that wants to become a major internet hub again, it would be embarrassing if this outage really is down to something as (relatively) simple as server provisioning. ®

Update

"Web access has now been fully restored for Yahoo Mail users. We're sorry for the inconvenience!" Yahoo! told El Reg in an emailed statement.

Build a business case: developing custom apps

More from The Register

next story
The Return of BSOD: Does ANYONE trust Microsoft patches?
Sysadmins, you're either fighting fires or seen as incompetents now
Why has the web gone to hell? Market chaos and HUMAN NATURE
Tim Berners-Lee isn't happy, but we should be
Linux turns 23 and Linus Torvalds celebrates as only he can
No, not with swearing, but by controlling the release cycle
China hopes home-grown OS will oust Microsoft
Doesn't much like Apple or Google, either
Apple promises to lift Curse of the Drained iPhone 5 Battery
Have you tried turning it off and...? Never mind, here's a replacement
Sin COS to tan Windows? Chinese operating system to debut in autumn – report
Development alliance working on desktop, mobe software
Eat up Martha! Microsoft slings handwriting recog into OneNote on Android
Freehand input on non-Windows kit for the first time
Linux kernel devs made to finger their dongles before contributing code
Two-factor auth enabled for Kernel.org repositories
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Scale data protection with your virtual environment
To scale at the rate of virtualization growth, data protection solutions need to adopt new capabilities and simplify current features.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?