Feeds

Friends don't do tech support for friends running Windows XP

If your mates want an upgrade, get 'em to buy a new PC says Microsoft

Security for virtualized datacentres

You're a Reg reader so chances are you're also informal, and unpaid, tech support for all manner of family members and friends.

But with fewer than 60 days left until Microsoft more-or-less pulls the plug on Windows XP, Redmond wants you to stop sharing your expertise and just tell those you know and love to buy a new PC.

Microsoft has thoughtfully posted that advice here, suggesting”you may know someone” running XP and will happily help a friend to upgrade.

But Redmond doesn't want you spending weekends or evenings doing XP-to-Windows-8.1 upgrades. “The easiest path to Windows 8.1 is with new devices,” the post intones.

Yes, you and I know that it's possible to upgrade to Windows 8.1. But Redmond is discouraging that, pointing out that those who chose to do so “... will not be able to keep any files, settings, or applications when upgrading Windows XP, so they will need to back up all their files and locate any installation discs (or purchase confirmation emails) prior to doing the upgrade.” Microsoft even goes so far as to point out that there's no SkyDrive/OneDrive client for XP, so even share 'n' sync can't save your nearest and dearest … unless you tell them about Dropbox.

The bottom line here is, clearly, that Redmond has decided it is your duty as a technologically-literate person to point your acquaintances in the direction of the nearest retailer, the better to save the Internet from whatever mayhem will ensue once XP support ends. Redmond may have a point. Suggesting Linux to someone unable to wean themselves off XP would probably strain the friendship to a greater degree than breaking the news that it's time to shell out for a new PC.®

Beginner's guide to SSL certificates

More from The Register

next story
Microsoft to bake Skype into IE, without plugins
Redmond thinks the Object Real-Time Communications API for WebRTC is ready to roll
Mozilla: Spidermonkey ATE Apple's JavaScriptCore, THRASHED Google V8
Moz man claims the win on rivals' own benchmarks
Microsoft promises Windows 10 will mean two-factor auth for all
Sneak peek at security features Redmond's baking into new OS
FTDI yanks chip-bricking driver from Windows Update, vows to fight on
Next driver to battle fake chips with 'non-invasive' methods
DEATH by PowerPoint: Microsoft warns of 0-day attack hidden in slides
Might put out patch in update, might chuck it out sooner
Ubuntu 14.10 tries pulling a Steve Ballmer on cloudy offerings
Oi, Windows, centOS and openSUSE – behave, we're all friends here
Apple's OS X Yosemite slurps UNSAVED docs into iCloud
Docs, email contacts... shhhlooop, up it goes
Was ist das? Eine neue Suse Linux Enterprise? Ausgezeichnet!
Version 12 first major-number Suse release since 2009
prev story

Whitepapers

Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Getting ahead of the compliance curve
Learn about new services that make it easy to discover and manage certificates across the enterprise and how to get ahead of the compliance curve.