Feeds

Friends don't do tech support for friends running Windows XP

If your mates want an upgrade, get 'em to buy a new PC says Microsoft

Secure remote control for conventional and virtual desktops

You're a Reg reader so chances are you're also informal, and unpaid, tech support for all manner of family members and friends.

But with fewer than 60 days left until Microsoft more-or-less pulls the plug on Windows XP, Redmond wants you to stop sharing your expertise and just tell those you know and love to buy a new PC.

Microsoft has thoughtfully posted that advice here, suggesting”you may know someone” running XP and will happily help a friend to upgrade.

But Redmond doesn't want you spending weekends or evenings doing XP-to-Windows-8.1 upgrades. “The easiest path to Windows 8.1 is with new devices,” the post intones.

Yes, you and I know that it's possible to upgrade to Windows 8.1. But Redmond is discouraging that, pointing out that those who chose to do so “... will not be able to keep any files, settings, or applications when upgrading Windows XP, so they will need to back up all their files and locate any installation discs (or purchase confirmation emails) prior to doing the upgrade.” Microsoft even goes so far as to point out that there's no SkyDrive/OneDrive client for XP, so even share 'n' sync can't save your nearest and dearest … unless you tell them about Dropbox.

The bottom line here is, clearly, that Redmond has decided it is your duty as a technologically-literate person to point your acquaintances in the direction of the nearest retailer, the better to save the Internet from whatever mayhem will ensue once XP support ends. Redmond may have a point. Suggesting Linux to someone unable to wean themselves off XP would probably strain the friendship to a greater degree than breaking the news that it's time to shell out for a new PC.®

Next gen security for virtualised datacentres

More from The Register

next story
The Return of BSOD: Does ANYONE trust Microsoft patches?
Sysadmins, you're either fighting fires or seen as incompetents now
Microsoft refuses to nip 'Windows 9' unzip lip slip
Look at the shiny Windows 8.1, why can't you people talk about 8.1, sobs an exec somewhere
Munich considers dumping Linux for ... GULP ... Windows!
Give a penguinista a hug, the Outlook's not good for open source's poster child
Intel's Raspberry Pi rival Galileo can now run Windows
Behold the Internet of Things. Wintel Things
Linux Foundation says many Linux admins and engineers are certifiable
Floats exam program to help IT employers lock up talent
Microsoft cries UNINSTALL in the wake of Blue Screens of Death™
Cache crash causes contained choloric calamity
Eat up Martha! Microsoft slings handwriting recog into OneNote on Android
Freehand input on non-Windows kit for the first time
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
7 Elements of Radically Simple OS Migration
Avoid the typical headaches of OS migration during your next project by learning about 7 elements of radically simple OS migration.
BYOD's dark side: Data protection
An endpoint data protection solution that adds value to the user and the organization so it can protect itself from data loss as well as leverage corporate data.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?