Feeds

Friends don't do tech support for friends running Windows XP

If your mates want an upgrade, get 'em to buy a new PC says Microsoft

Combat fraud and increase customer satisfaction

You're a Reg reader so chances are you're also informal, and unpaid, tech support for all manner of family members and friends.

But with fewer than 60 days left until Microsoft more-or-less pulls the plug on Windows XP, Redmond wants you to stop sharing your expertise and just tell those you know and love to buy a new PC.

Microsoft has thoughtfully posted that advice here, suggesting”you may know someone” running XP and will happily help a friend to upgrade.

But Redmond doesn't want you spending weekends or evenings doing XP-to-Windows-8.1 upgrades. “The easiest path to Windows 8.1 is with new devices,” the post intones.

Yes, you and I know that it's possible to upgrade to Windows 8.1. But Redmond is discouraging that, pointing out that those who chose to do so “... will not be able to keep any files, settings, or applications when upgrading Windows XP, so they will need to back up all their files and locate any installation discs (or purchase confirmation emails) prior to doing the upgrade.” Microsoft even goes so far as to point out that there's no SkyDrive/OneDrive client for XP, so even share 'n' sync can't save your nearest and dearest … unless you tell them about Dropbox.

The bottom line here is, clearly, that Redmond has decided it is your duty as a technologically-literate person to point your acquaintances in the direction of the nearest retailer, the better to save the Internet from whatever mayhem will ensue once XP support ends. Redmond may have a point. Suggesting Linux to someone unable to wean themselves off XP would probably strain the friendship to a greater degree than breaking the news that it's time to shell out for a new PC.®

3 Big data security analytics techniques

More from The Register

next story
This time it's 'Personal': new Office 365 sub covers just two devices
Redmond also brings Office into Google's back yard
Oh no, Joe: WinPhone users already griping over 8.1 mega-update
Hang on. Which bit of Developer Preview don't you understand?
Inside the Hekaton: SQL Server 2014's database engine deconstructed
Nadella's database sqares the circle of cheap memory vs speed
Microsoft lobs pre-release Windows Phone 8.1 at devs who dare
App makers can load it before anyone else, but if they do they're stuck with it
Half of Twitter's 'active users' are SILENT STALKERS
Nearly 50% have NEVER tweeted a word
Internet-of-stuff startup dumps NoSQL for ... SQL?
NoSQL taste great at first but lacks proper nutrients, says startup cloud whiz
Batten down the hatches, Ubuntu 14.04 LTS due in TWO DAYS
Admins dab straining server brows in advance of Trusty Tahr's long-term support landing
IRS boss on XP migration: 'Classic fix the airplane while you're flying it attempt'
Plus: Condoleezza Rice at Dropbox 'maybe she can find ... weapons of mass destruction'
OpenSSL Heartbleed: Bloody nose for open-source bleeding hearts
Bloke behind the cockup says not enough people are helping crucial crypto project
prev story

Whitepapers

Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
SANS - Survey on application security programs
In this whitepaper learn about the state of application security programs and practices of 488 surveyed respondents, and discover how mature and effective these programs are.