Feeds

Barclays Bank probes 'client data sold to rogue City traders' breach

'Initial investigations' suggest 'data from 2008 or earlier'

High performance access to file storage

Barclays Bank has launched an investigation following a reported security breach involving thousands of confidential customer files.

The Mail on Sunday took delivery of a memory stick containing personal details of 2,000 Barclays customers from a whistleblower. The files reportedly contained passport and national insurance details, as well as financial data, health and insurance information.

The whistleblower alleges that the information was sold to "rogue City traders" and served as a target list for boiler room-style high pressure investment sales operations.

Those listed apparently completed psychometric tests to determine their attitude to risk and this formed a key component of the leaked information.

The leaked information allegedly represents a sample of a dossier containing a total of 27,000 records. Whether or not there is more information beyond the 2,000 leaked files remains unconfirmed.

Each individual dossier is 20 pages long and said to be worth £50 on the black market. Reporters at the Mail on Sunday contacted victims of the breach, whose angry reaction features prominently in the paper's story.

The data dates from 2008 and is said to have come from clients of Barclays Financial Planning, a financial advice division of the bank which closed in 2011.

A Barclays spokeswoman told El Reg that it had reported the incident to financial regulators at the FCA and data privacy watchdogs at the Information Commissioner's Office (ICO). The matter has also been reported to the police.

Barclays is in the process of checking whether the information contained in the file is genuine before contacting affected customers, as an official statement from the bank explains.

We are grateful to the Mail on Sunday for bringing this to our attention and we contacted the Information Commissioner and other regulators on Friday as soon as we were made aware.

Our initial investigations suggest this is isolated to customers linked to our Barclays Financial Planning business which we ceased operating as a service in 2011. Based on what we have seen, this appears to be data from 2008 or earlier.

We will take all necessary steps to contact and advise those customers as soon as possible so that they can also ensure the safety of their personal data.

Protecting our customers' data is a top priority and we take this issue extremely seriously. This appears to be criminal action and we will co-operate with the authorities on pursuing the perpetrator.

We would like to reassure all of our customers that we have taken every practical measure to ensure that personal and financial details remain as safe and secure as possible.

An ICO spokesperson said:

It's crucial that people's personal information is properly looked after. We'll be working with the Mail on Sunday this week to get further details of what has happened here, as well as working with the police.

®

High performance access to file storage

More from The Register

next story
Parent gabfest Mumsnet hit by SSL bug: My heart bleeds, grins hacker
Natter-board tells middle-class Britain to purée its passwords
Obama allows NSA to exploit 0-days: report
If the spooks say they need it, they get it
Web data BLEEDOUT: Users to feel the pain as Heartbleed bug revealed
Vendors and ISPs have work to do updating firmware - if it's possible to fix this
One year on: diplomatic fail as Chinese APT gangs get back to work
Mandiant says past 12 months shows Beijing won't call off its hackers
Call of Duty 'fragged using OpenSSL's Heartbleed exploit'
So it begins ... or maybe not, says one analyst
German space centre endures cyber attack
Chinese code retrieved but NSA hack not ruled out
NSA denies it knew about and USED Heartbleed encryption flaw for TWO YEARS
Agency forgets it exists to protect communications, not just spy on them
Heartbleed exploit, inoculation, both released
File under 'this is going to hurt you more than it hurts me'
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
HP ArcSight ESM solution helps Finansbank
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.