Feeds

If your telco or mobe provider hikes 'fixed' contract fees you can now ESCAPE - Ofcom

But for every quid you save, there's a pro quo lurking...

High performance access to file storage

UK consumers who are locked into lengthy landline, broadband and mobile contracts have greater protection from being stung by price hikes starting from today, said communications watchdog Ofcom.

If a telco or mobile carrier jacks up its price tag above the monthly subscription agreed when a consumer signed up to the contract, punters can - under existing rules - wriggle free of the deal without incurring costly penalties.

The regulator said that it had improved protection for consumers against such tactics after it discovered that many subscribers misunderstood locked-in contracts as being set at a fixed price.

Ofcom said that "customers should be given at least one month's notice of the increase and be allowed to exit the contract without penalty."

Providers are expected to be more upfront about such price rises by adhering to a revised set of rules laid out by the watchdog in October last year.

As The Register noted at the time, the regulatory meddling means that from February 2014 we'll all have to pay a little more for our mobile and broadband contracts as the fixed prices offered by providers will need to tally with their operational costs. ®

High performance access to file storage

More from The Register

next story
A black box for your SUITCASE: Now your lost luggage can phone home – quite literally
Breakfast in London, lunch in NYC, and your clothes in Peru
Broadband Secretary of SHEEP sensationally quits Cabinet
Maria Miller finally resigns over expenses row
Skype pimps pro-level broadcast service
Playing Cat and Mouse with the media
Beat it, freetards! Dyn to shut down no-cost dynamic DNS next month
... but don't worry, charter members, you're still in 'for life'
Like Google, Comcast might roll its own mobile voice network
Says anything's possible if regulators approve merger with Time Warner
EE dismisses DATA-BURNING glitch with Orange Mail app
Bug quietly slurps PAYG credit - yet EE denies it exists
Turnbull leaves Australia's broadband blackspots in the dark
New Statement of Expectations to NBN Co offers get-out clauses for blackspot builds
Facebook claims 100 MEEELLION active users in India
Who needs China when you've got the next billion in your sights?
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
HP ArcSight ESM solution helps Finansbank
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.