Feeds

EMC: We've stomped out VNX2 reboot issue

Have you tried rebooting it?

Choosing a cloud hosting partner with confidence

We've been hearing about a bug in EMC's VNX2 software which causes it to reboot every 80 days.

Tweets like this one have been appearing like canaries in a coalmine:

Bull is a worldwide EMC partner and one of its online support pages mentions the issue:

URGENT : Unexpected (storage processor) panic on new VNX2 [which reboots] every 80 days.

The EMC note ETA1756199 warns for a logic issue not still corrected.

Both SPs may reboot every 80 days and cause [loss of access to] data...

Until the issue is fixed in a future release, [this] workaround must be applied by customer:

1. Reboot SPA

2. Wait 30 min

3. Reboot SPB

The SP reboot can be [obtained] from Unisphere in the menu "System" -> "Storage Hardware"

Right-click on the SP and select "Reboot"

(Bull is a French supplier and the English text needed a little polishing.)

Affected VNX2 models are the VNX5200, VNX5400, VNX5600, VNX5800, VNX7600 and VNX8000.

We asked EMC about it and a spokesperson said: "This issue was addressed with a non-disruptive upgrade fix that has been made available to customers and partners." No big deal then. ®

Security for virtualized datacentres

More from The Register

next story
It's Big, it's Blue... it's simply FABLESS! IBM's chip-free future
Or why the reversal of globalisation ain't gonna 'appen
'Hmm, why CAN'T I run a water pipe through that rack of media servers?'
Leaving Las Vegas for Armenia kludging and Dubai dune bashing
Bitcasa bins $10-a-month Infinite storage offer
Firm cites 'low demand' plus 'abusers'
Facebook slurps 'paste sites' for STOLEN passwords, sprinkles on hash and salt
Zuck's ad empire DOESN'T see details in plain text. Phew!
Pssst. Want to buy a timeshare in the clouds?
The Google dilemma — controller or spreader of knowledge?
CAGE MATCH: Microsoft, Dell open co-located bit barns in Oz
Whole new species of XaaS spawning in the antipodes
Microsoft and Dell’s cloud in a box: Instant Azure for the data centre
A less painful way to run Microsoft’s private cloud
prev story

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
New hybrid storage solutions
Tackling data challenges through emerging hybrid storage solutions that enable optimum database performance whilst managing costs and increasingly large data stores.