Feeds

EMEA prez James Heard exits internet backbone biz Level 3

Departure follows layoffs late last year and 'slower-than-expected revenue'

  • alert
  • submit to reddit

Security for virtualized datacentres

Exclusive The EMEA regional president of internet network operator Level 3 Communications is leaving the company after a year in which the company axed five per cent of its British workforce and 700 employees worldwide.

Chief financial officer Sunit Patel will be serving as interim regional head on top of his usual duties until the firm can find a replacement, which it told The Reg it expects to do in the next few months.

Level 3 let hundreds of staff members go in September last year, when sources told El Reg that the firm had failed to hit its targets in Europe and the UK and customer satisfaction with the company was at an all-time low.

At the time, Heard told employees that "slower-than-expected" revenue growth was to blame for layoffs in the region. September's redundancies were the second round of cuts at Level 3 since the company acquired its rival Global Crossing in 2011. The firm hasn't reported a profit since at least 2008.

In an internal mail announcing Heard's exit, seen by The Reg today, chief exec Jeff Storey said that the company had "refreshed its strategy" in EMEA and would "continue aggressive expansion" of enterprise customers in the region.

"While our results have been mixed over the past couple years, EMEA is very important for Level 3’s long-term success and represents a huge opportunity for us going forward," he said.

Level 3 confirmed Heard was no longer with the business, but did not say what had brought about his departure. ®

Internet Security Threat Report 2014

More from The Register

next story
TEEN RAMPAGE: Kids in iPhone 6 'Will it bend' YouTube 'prank'
iPhones bent in Norwich? As if the place wasn't weird enough
Consumers agree to give up first-born child for free Wi-Fi – survey
This Herod network's ace – but crap reception in bullrushes
Crouching tiger, FAST ASLEEP dragon: Smugglers can't shift iPhone 6s
China's grey market reports 'sluggish' sales of Apple mobe
Sea-Me-We 5 construction starts
New sub cable to go live 2016
EE coughs to BROKEN data usage metrics BLUNDER that short-changes customers
Carrier apologises for 'inflated' measurements cockup
Comcast: Help, help, FCC. Netflix and pals are EXTORTIONISTS
The others guys are being mean so therefore ... monopoly all good, yeah?
Surprise: if you work from home you need the Internet
Buffer-rage sends Aussies out to experience road rage
EE buys 58 Phones 4u stores for £2.5m after picking over carcass
Operator says it will safeguard 359 jobs, plans lick of paint
prev story

Whitepapers

A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.