Feeds

BT banks on ex-HSBC man to take charge of Openreach biz

Moneyman will steer bumpkin broadband deployment

Providing a secure and efficient Helpdesk

BT's outgoing Openreach boss Liv Garfield is to be replaced by a money man poached from Britain's struggling banking sector.

The telecoms giant said it had hired Joe Garner, 44, who was previously HSBC's UK boss where he helped steer the bank through the financial crisis, BT noted.

Garner will join BT in mid-February when he is expected to succeed Garfield, who resigned in November last year - just two months after Gavin Patterson became the telco's chief.

BT said that Garner, who previously worked at Dixons and Procter & Gamble, had an excellent record with wrangling customers' complaints at HSBC.

Presumably the firm is hoping that Garner can help put an end to BT's Openreach division being repeatedly slammed by other telcos for failing to adequately fix faults in a timely manner.

Joe Garner. Pic credit: BT

Communications watchdog Ofcom recently confirmed its plans to impose new rules on BT - which leases its lines to rival ISPs - that would force its Openreach engineers to "meet minimum performance standards" or else face sanctions that could include fines.

BT gushed that Garner knows his regulatory onions, too. Experience of which will make the new Openreach boss "invaluable" to the one-time national telco, apparently.

Garner said he was "thrilled" about the job, while Patterson said that the banker would help BT "expand our fibre optic network into rural areas." ®

New hybrid storage solutions

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Turnbull: NBN won't turn your town into Silicon Valley
'People have been brainwashed to believe that their world will be changed forever if they get FTTP'
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
Bonking with Apple has POUNDED mobe operators' wallets
... into submission. Weve squeals, ditches payment plans
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.