Feeds

BT banks on ex-HSBC man to take charge of Openreach biz

Moneyman will steer bumpkin broadband deployment

Remote control for virtualized desktops

BT's outgoing Openreach boss Liv Garfield is to be replaced by a money man poached from Britain's struggling banking sector.

The telecoms giant said it had hired Joe Garner, 44, who was previously HSBC's UK boss where he helped steer the bank through the financial crisis, BT noted.

Garner will join BT in mid-February when he is expected to succeed Garfield, who resigned in November last year - just two months after Gavin Patterson became the telco's chief.

BT said that Garner, who previously worked at Dixons and Procter & Gamble, had an excellent record with wrangling customers' complaints at HSBC.

Presumably the firm is hoping that Garner can help put an end to BT's Openreach division being repeatedly slammed by other telcos for failing to adequately fix faults in a timely manner.

Joe Garner. Pic credit: BT

Communications watchdog Ofcom recently confirmed its plans to impose new rules on BT - which leases its lines to rival ISPs - that would force its Openreach engineers to "meet minimum performance standards" or else face sanctions that could include fines.

BT gushed that Garner knows his regulatory onions, too. Experience of which will make the new Openreach boss "invaluable" to the one-time national telco, apparently.

Garner said he was "thrilled" about the job, while Patterson said that the banker would help BT "expand our fibre optic network into rural areas." ®

Beginner's guide to SSL certificates

Whitepapers

Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.