Feeds

Sky broadband goes TITSUP ALL DAY, thwarts Brits' Xmas web shopping

Ho ho h– Connection reset by peer

Internet Security Threat Report 2014

BSkyB's broadband internet and phone service Sky Talk have been down for at least a day in London – and may not be fixed any time soon.

Brits say they have been unable to get online following a cock-up affecting an exchange in Blighty's capital. According to the entertainment giant's network status page:

Broadband outage In London

There is currently an exchange outage in the London area which is resulting in a loss of broadband services. Areas include: Stamford Hill, Dartford, Ewell, Mitcham, Wimbledon, Hampstead, Battersea, Chiswick, Beulah Hill. We apologise for any inconvenience caused.

Connectivity first conked out on December 10, we're told, and the outage is still ongoing.

Team Sky added earlier today that the "location of the fault has now been established and engineers are currently on site" – and just now as the Reg went to press, stated the following:

Engineers are still onsite and are repairing the large number of cables involved. Work remains underway but the problem is unlikely to be resolved this evening.

Tonight, sackloads of punters are still complaining to Sky on Twitter, and emailing El Reg, saying they're struggling to get through to customer services and order Christmas presents online.

Sky, which incidentally installed network-level web-censoring filters last month, could not be reached for immediate comment. ®

Bootnote

The outage was caused by cable thieves.

Internet Security Threat Report 2014

More from The Register

next story
Same old iPad? NO. The new 'soft SIMs' are BIG NEWS
AppleSIM 'ware to allow quick switch of carriers
Brits: Google, can you scrape 60k pages from web, pleeease
Hey, c'mon Choc Factory, it's our 'right to be forgotten'
Of COURSE Stephen Elop's to blame for Nokia woes, says author
'Google did have some unique propositions for Nokia'
FCC, Google cast eye over millimetre wireless
The smaller the wave, the bigger 5G's chances of success
It's even GRIMMER up North after MEGA SKY BROADBAND OUTAGE
By 'eck! Eccles cake production thrown into jeopardy
Mobile coverage on trains really is pants
You thought it was just *insert your provider here*, but now we have numbers
Don't mess with Texas ('cos it's getting Google Fiber and you're not)
A bit late, but company says 1Gbps Austin network almost ready to compete with AT&T
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.