Feeds

Sky broadband goes TITSUP ALL DAY, thwarts Brits' Xmas web shopping

Ho ho h– Connection reset by peer

Beginner's guide to SSL certificates

BSkyB's broadband internet and phone service Sky Talk have been down for at least a day in London – and may not be fixed any time soon.

Brits say they have been unable to get online following a cock-up affecting an exchange in Blighty's capital. According to the entertainment giant's network status page:

Broadband outage In London

There is currently an exchange outage in the London area which is resulting in a loss of broadband services. Areas include: Stamford Hill, Dartford, Ewell, Mitcham, Wimbledon, Hampstead, Battersea, Chiswick, Beulah Hill. We apologise for any inconvenience caused.

Connectivity first conked out on December 10, we're told, and the outage is still ongoing.

Team Sky added earlier today that the "location of the fault has now been established and engineers are currently on site" – and just now as the Reg went to press, stated the following:

Engineers are still onsite and are repairing the large number of cables involved. Work remains underway but the problem is unlikely to be resolved this evening.

Tonight, sackloads of punters are still complaining to Sky on Twitter, and emailing El Reg, saying they're struggling to get through to customer services and order Christmas presents online.

Sky, which incidentally installed network-level web-censoring filters last month, could not be reached for immediate comment. ®

Bootnote

The outage was caused by cable thieves.

Security for virtualized datacentres

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
Bonking with Apple has POUNDED mobe operators' wallets
... into submission. Weve squeals, ditches payment plans
This flashlight app requires: Your contacts list, identity, access to your camera...
Who us, dodgy? Vast majority of mobile apps fail privacy test
Apple Watch will CONQUER smartwatch world – analysts
After Applelocalypse, other wristputers will get stuck in
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.