Feeds

Symantec BACKS OUT of Backup Exec.cloud

Shuts down unloved cloud storage service

Secure remote control for conventional and virtual desktops

Symantec's resellers have reportedly been given notice to stop providing annual subscriptions to Backup Exec.cloud by 6 January.

Backup Exec.cloud lets small and medium businesses store backups in a Symantec remote vault (the cloud) or on-site and in the cloud.

Customers have been told they can use the service until one year after that date – 6 Jan 2015 – but then it closes down.

This reminds us of the Nirvanix cloud closure although this is much more measured.

Symantec has a relatively new CEO, Steve Bennett, and he is running a much tighter ship as he tries to get the $7bn/year software behemoth back into high growth and rising profitability.

Steve Bennett

Steve "Cloud-killer" Bennett

Steve "Cloud-killer" Bennett has cut jobs and restructured the company. The last quarter was challenging, with the sales force transitioning from generalists to information management or security specialists.

A Symantec Backup Exec.cloud FAQ that El Reg has seen said:

Customers want features such as synch and share and mobile access. Backup Exec.cloud was not designed with these features in mind. As a result, Symantec has decided to discontinue Backup Exec.cloud in order to focus on more productive and feature-rich cloud-based applications which include this type of functionality. ... Symantec will continue to invest in its core backup and recovery offerings, including on-premise Symantec Backup Exec and NetBackup software, as well as innovative cloud-based storage, sharing and synchronization platforms.

A statement sent to us from a Symantec said:

As we align with our new offering strategy and efforts to streamline our product range to provide fewer, more integrated solutions for our customers, Symantec has made the decision to retire Backup Exec.cloud. Existing customers will have use of the service until the end of their annual service period. We are firmly committed to doing everything we can to help our partners and customers successfully navigate this process.

Symantec will continue to invest in its core backup and recovery offerings, including on-premise Symantec Backup Exec and NetBackup software and appliances, as well as innovative cloud-based storage, sharing and synchronization platforms.

The company offered a Mozy-like consumer cloud backup service in 2009. That's long gone now.

Symantec has two other SMB cloud products: Symantec Endpoint Protection Small Business Edition 2013 - protection against viruses and malware - and its Enterprise Vault.cloud service providing cloud-based information archiving. There must be doubt now over the latter's future.

The spokesperson said: "As a whole Symantec remains committed to helping our customers leverage the benefits of cloud computing. We will continue to invest in and offer cloud solutions that make sense given our customer needs and business priorities, including Enterprise Vault.cloud, Symantec Endpoint Protection.cloud and Norton Zone."

Our thinking here at El Reg off-the-cuff-comment consultancy is that Symantec will have to buy in technology as it will take far too long for it to design and code its own tech.

We've asked Symantec for comment and will update the story if there is a substantive response. ®

Next gen security for virtualised datacentres

More from The Register

next story
BBC: We're going to slip CODING into kids' TV
Pureed-carrot-in-ice cream C++ surprise
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
Twitter: La la la, we have not heard of any NUDE JLaw, Upton SELFIES
If there are any on our site it is not our fault as we are not a PUBLISHER
Facebook, Google and Instagram 'worse than drugs' says Miley Cyrus
Italian boffins agree with popette's theory that haters are the real wrecking balls
Sit tight, fanbois. Apple's '$400' wearable release slips into early 2015
Sources: time to put in plenty of clock-watching for' iWatch
Facebook to let stalkers unearth buried posts with mobe search
Prepare to HAUNT your pal's back catalogue
Ex-IBM CEO John Akers dies at 79
An era disrupted by the advent of the PC
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?