Feeds

XBOX ONE owners rage as HDMI SNAFU 'judders' Brit and Euro tellies

Memo to Microsoft: you do know not every TV uses American standards?

Beginner's guide to SSL certificates

XBOX One owners across Europe are grumpy with Microsoft, which seems to have shoved the new console out the door with settings that make British and European tellies “judder”.

The problem is generating a bit of chat in forums like this one at Xbox.com or the independent forum at n4g.com, where some say they see frames freeze or judder. Others report oddly-hued backgrounds. Many say the problem makes it very hard to enjoy TV broadcasts, especially sport, while also negatively impacting XBOX-derived activities.

The source of the problem seems to be that the XBOX's HDMI output takes place at 60 hz. European televisions are tuned, pardon the pun, to 50 hz input. When the telly gets more input than it expects, the result is the judder and other issues.

Microsoft's not yet saying what's up, but a chap called “Studbucket 33” (we're not making this up) is posting to the XBOX forum in the first person plural where he has penned things like the following:

“We haven't been able to figure out why different people on different Sky+HD boxes with the same settings get different experiences though. We've even dispatched devs to home and couldn't figure out what was going on.

We're definitely aware of the issues though and working on them.”

Whether the “we” refers to Microsoft is not clear, but Studbucket33's other posts discuss beta tests with Sky boxes, evidence he is familiar with things under the hood at Microsoft, Sky, or both.

Whatever the cause of the mess, chalk this one up as another triumph for XBOX One, which has already been plagued by a significant outage of its online features on launch day. ®

Internet Security Threat Report 2014

More from The Register

next story
Nexus 7 fandroids tell of salty taste after sucking on Google's Lollipop
Web giant looking into why version 5.0 of Android is crippling older slabs
All aboard the Poo Bus! Ding ding, route Number Two departing
Only another three days of pooing and I can have a ride!
Heyyy! NICE e-bracelet you've got there ... SHAME if someone were to SUBPOENA it
Court pops open cans of worms and whup-ass in Fitbit case
Official: European members prefer to fondle Apple iPads
Only 7 of 50 parliamentarians plump for Samsung Galaxy S
Fujitsu CTO: We'll be 3D-printing tech execs in 15 years
Fleshy techie disses network neutrality, helmet-less motorcyclists
Space Commanders rebel as Elite:Dangerous kills offline mode
Frontier cops an epic kicking in its own forums ahead of December revival
The IT Crowd's internet in a box gets $240k of crowdcash for a cause
'Outernet' project proposes satellite-fuelled 'Lantern' WiFi library for remote areas
prev story

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Getting ahead of the compliance curve
Learn about new services that make it easy to discover and manage certificates across the enterprise and how to get ahead of the compliance curve.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.