Feeds

XBOX ONE owners rage as HDMI SNAFU 'judders' Brit and Euro tellies

Memo to Microsoft: you do know not every TV uses American standards?

The essential guide to IT transformation

XBOX One owners across Europe are grumpy with Microsoft, which seems to have shoved the new console out the door with settings that make British and European tellies “judder”.

The problem is generating a bit of chat in forums like this one at Xbox.com or the independent forum at n4g.com, where some say they see frames freeze or judder. Others report oddly-hued backgrounds. Many say the problem makes it very hard to enjoy TV broadcasts, especially sport, while also negatively impacting XBOX-derived activities.

The source of the problem seems to be that the XBOX's HDMI output takes place at 60 hz. European televisions are tuned, pardon the pun, to 50 hz input. When the telly gets more input than it expects, the result is the judder and other issues.

Microsoft's not yet saying what's up, but a chap called “Studbucket 33” (we're not making this up) is posting to the XBOX forum in the first person plural where he has penned things like the following:

“We haven't been able to figure out why different people on different Sky+HD boxes with the same settings get different experiences though. We've even dispatched devs to home and couldn't figure out what was going on.

We're definitely aware of the issues though and working on them.”

Whether the “we” refers to Microsoft is not clear, but Studbucket33's other posts discuss beta tests with Sky boxes, evidence he is familiar with things under the hood at Microsoft, Sky, or both.

Whatever the cause of the mess, chalk this one up as another triumph for XBOX One, which has already been plagued by a significant outage of its online features on launch day. ®

Boost IT visibility and business value

More from The Register

next story
So, Apple won't sell cheap kit? Prepare the iOS garden wall WRECKING BALL
It can throw the low cost race if it looks to the cloud
Apple's iWatch? They cannae do it ... they don't have the POWER
Analyst predicts fanbois will have to wait until next year
AMD unveils 'single purpose' graphics card for PC gamers and NO ONE else
Chip maker claims the Radeon R9 285 is 'best in its class'
Barnes & Noble: Swallow a Samsung Nook tablet, please ... pretty please
Novelslab finally on sale with ($199 - $20) price tag
Apple to build WORLD'S BIGGEST iStore in Dubai
It's not the size of your shiny-shiny...
Just in case? Unverified 'supersize me' iPhone 6 pics in sneak leak peek
Is bigger necessarily better for the fruity firm's flagship phone?
Steve Jobs had BETTER BALLS than Atari, says Apple mouse designer
Xerox? Pff, not even in the same league as His Jobsiness
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?