Feeds

Microsoft: SORRY for the BORKED Xbox One disc drives, here's a free game

Download and play while you wait for fixed gear to show up

Gartner critical capabilities for enterprise endpoint backup

Microsoft is offering a free game download to players whose new Xbox One consoles suffering from broken disc drives.

The tech titan said users waiting for a working replacement system to arrive will be able to download one of the company's branded titles to the broken console to keep them busy while awaiting the swap.

"While a replacement console is on its way, we want to ensure our advance exchange customers can stay in the game," the company said in a statement to El Reg.

"We will provide each of them with a free digital download of one of the launch titles published by Microsoft Studios."

The Windows giant admitted a number of the new Xbox One units have been found to have faulty optical disc drive hardware. Users have reported that the drives have made clicking or crunching sounds when attempting to read inserted game discs.

While the disc issue was the most widely reported defect in the fresh-off-the-assembly-lines Xbox Ones, some folks reported other problems including HDMI connection issues and a lingering "green screen of death" condition.

Sony fanbois should refrain from being too smug about Microsoft's launch woes. The competing PlayStation 4 has suffered its own hardware problems as a small number of consoles simply give up and flash a blue status light to indicate a fatal fault.

Microsoft reported strong sales of the first crop of Xbox One units, shifting some 150,000 units in the UK alone over the first weekend on sale. Overall, however, the new console has yet to enter the market in force, lagging behind the last-generation Xbox 360 and PS3 consoles in sales. ®

Boost IT visibility and business value

More from The Register

next story
Apple takes blade to 13-inch MacBook Pro with Retina display
Shaves price, not screen on mid-2014 model
iPhone 6 flip tip slips in Aussie's clip: Apple's 'reversible USB' leaks
New plug not compatible with official Type-C, according to fresh rumors
FEAST YOUR EYES: Samsung's Galaxy Alpha has an 'entirely new appearance'
Wow, it looks like nothing else on the market, for sure
YES YES YES! Apple patents mousy, pressure-sensing iVibrator
Fanbois prepare to experience the great Cupertin-O
Steve Jobs had BETTER BALLS than Atari, says Apple mouse designer
Xerox? Pff, not even in the same league as His Jobsiness
TV transport tech, part 1: From server to sofa at the touch of a button
You won't believe how much goes into today's telly tech
Apple analyst: fruity firm set to shift 75 million iPhones
We'll have some of whatever he's having please
Things are looking up in Flappy Bird sequel
'Swing Copters' offers the same gameplay but in a different direction
prev story

Whitepapers

5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.
Rethinking backup and recovery in the modern data center
Combining intelligence, operational analytics, and automation to enable efficient, data-driven IT organizations using the HP ABR approach.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.