Feeds

Brits to do £5bn worth of their Christmas shopping online

But they want to be able to collect their pressies from the high street

Secure remote control for conventional and virtual desktops

Online sales in Blighty are forecast to reach £5bn this Christmas, making up just under one-eighth of the total £40.3bn in festive shopping this season.

Beancounters at Deloitte said that Brit shoppers would push online retail up 19 per cent year-on-year, driven by the general rise in popularity of internet shopping and the growth of click-and-collect delivery for goods.

The professional services firm said that an estimated 20,000 click-and-collect points around the country would be in use this Christmas and it was a service that customers were now expecting retailers to offer.

“After last year’s click-and-collect Christmas, consumers’ expectations around flexible delivery over the coming festive period are higher than ever before," warned Ian Geddes, UK head of retail at Deloitte. "Store collection is now seen as a basic offering and those retailers without this capability will struggle to convert online sales and lose resulting footfall in-store.

“This year, the consumer will be challenging retailers’ ability to deliver a sofa at home in a specified time-slot; transfer a party dress to their local store for same day collection and drop off their Christmas DVDs at a convenient locker.”

Recent Deloitte research found that nearly half of British consumers reckon empty high street shops should be used as convenient collection points, while 36 per cent want to be able to grab their goods from lockers or independent stores near their home or work.

Mega etailer Amazon is just one internet shop that's considering expanding its click-and-collect network, talking to London Underground about the possibility of using soon-to-be-vacated ticket offices. The Tube network announced that manned offices were to be closed in almost the same breath as it announced that Asda would be using some of the offices for its delivery services. ®

Providing a secure and efficient Helpdesk

More from The Register

next story
The 'fun-nification' of computer education – good idea?
Compulsory code schools, luvvies love it, but what about Maths and Physics?
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
Lords take revenge on REVENGE PORN publishers
Jilted Johns and Jennies with busy fingers face two years inside
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Ex-US Navy fighter pilot MIT prof: Drones beat humans - I should know
'Missy' Cummings on UAVs, smartcars and dying from boredom
Yes, yes, Steve Jobs. Look what I'VE done for you lately – Tim Cook
New iPhone biz baron points to Apple's (his) greatest successes
Sysadmin with EBOLA? Gartner's issued advice to debug your biz
Start hoarding cleaning supplies, analyst firm says, and assume your team will scatter
Edward who? GCHQ boss dodges Snowden topic during last speech
UK spies would rather 'walk' than do 'mass surveillance'
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.