Feeds

Brits to do £5bn worth of their Christmas shopping online

But they want to be able to collect their pressies from the high street

Remote control for virtualized desktops

Online sales in Blighty are forecast to reach £5bn this Christmas, making up just under one-eighth of the total £40.3bn in festive shopping this season.

Beancounters at Deloitte said that Brit shoppers would push online retail up 19 per cent year-on-year, driven by the general rise in popularity of internet shopping and the growth of click-and-collect delivery for goods.

The professional services firm said that an estimated 20,000 click-and-collect points around the country would be in use this Christmas and it was a service that customers were now expecting retailers to offer.

“After last year’s click-and-collect Christmas, consumers’ expectations around flexible delivery over the coming festive period are higher than ever before," warned Ian Geddes, UK head of retail at Deloitte. "Store collection is now seen as a basic offering and those retailers without this capability will struggle to convert online sales and lose resulting footfall in-store.

“This year, the consumer will be challenging retailers’ ability to deliver a sofa at home in a specified time-slot; transfer a party dress to their local store for same day collection and drop off their Christmas DVDs at a convenient locker.”

Recent Deloitte research found that nearly half of British consumers reckon empty high street shops should be used as convenient collection points, while 36 per cent want to be able to grab their goods from lockers or independent stores near their home or work.

Mega etailer Amazon is just one internet shop that's considering expanding its click-and-collect network, talking to London Underground about the possibility of using soon-to-be-vacated ticket offices. The Tube network announced that manned offices were to be closed in almost the same breath as it announced that Asda would be using some of the offices for its delivery services. ®

Remote control for virtualized desktops

More from The Register

next story
Facebook pays INFINITELY MORE UK corp tax than in 2012
Thanks for the £3k, Zuck. Doh! you're IN CREDIT. Guess not
Big Content outs piracy hotbeds: São Paulo, Beijing ... TORONTO?
MPAA calls Canadians a bunch of bootlegging movie thieves
Google Glassholes are UNDATEABLE – HP exec
You need an emotional connection, says touchy-feely MD... We can do that
Lawyers mobilise angry mob against Apple over alleged 2011 Macbook Pro crapness
We suffered 'random bouts of graphical distortion' - fanbois
Just don't blame Bono! Apple iTunes music sales PLUMMET
Cupertino revenue hit by cheapo downloads, says report
US court SHUTS DOWN 'scammers posing as Microsoft, Facebook support staff'
Netizens allegedly duped into paying for bogus tech advice
Feds seek potential 'second Snowden' gov doc leaker – report
Hang on, Ed wasn't here when we compiled THIS document
prev story

Whitepapers

Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Internet Security Threat Report 2014
An overview and analysis of the year in global threat activity: identify, analyze, and provide commentary on emerging trends in the dynamic threat landscape.