Feeds

Feedly coughs to cockup, KILLS Google+ login as users FLEE

Miserable sap sez: 'we thought ID switch would be simply mechanical'

Build a business case: developing custom apps

Did Feedly just witness thousands of users unplugging from its service in disgust over its abrupt decision to force everyone to login via a Google+ ID?

The answer to that question appears to be yes.

Feedly said it had listened to the feedback - which looks to have been universally negative - and decided to reverse the tweak having spotted the error of its ways.

It said in a new blog post:

Thank you for the feedback regarding Google+ Integration.

The fact that the change is forcing users to create a Google+ profile and that Google+ is not available in some companies and on some Google Apps domains outweighs the benefit of being about to login more seamlessly across devices (Android).

So we are going to rollback the Google+ login change in a few hours.

The company added that - for those people who hadn't abandoned Feedly today following the almighty cockup - it was still looking at integrating Google+ in some way and that it would offer more login options for its service over the coming weeks.

Some users replied to the blog post positively. But as one cynic noted:

Before everyone gets too sycophantic, can we please address the underlying problems - Why was this change enforced upon paying customers with no warning? Why did devs not realise that this would force users to create Google+ profiles?

I’m grateful (if unsurprised) for the rollback, but I want to see smoother, more controlled rollouts in the future if I’m ever to renew my paid Pro service.

Feedly admitted it had screwed up and also appeared to be pretty ignorant of the functions of Google+.

"We thought that because all the feedly users logged in to their feedly using a Google identity, switch to the Google+ identity would be simply mechanical - a different login popup," confessed a hapless company employee named Edwin. ®

Bridging the IT gap between rising business demands and ageing tools

More from The Register

next story
NO MORE ALL CAPS and other pleasures of Visual Studio 14
Unpicking a packed preview that breaks down ASP.NET
Cheer up, Nokia fans. It can start making mobes again in 18 months
The real winner of the Nokia sale is *drumroll* ... Nokia
Mozilla fixes CRITICAL security holes in Firefox, urges v31 upgrade
Misc memory hazards 'could be exploited' - and guess what, one's a Javascript vuln
Put down that Oracle database patch: It could cost $23,000 per CPU
On-by-default INMEMORY tech a boon for developers ... as long as they can afford it
Google shows off new Chrome OS look
Athena springs full-grown from Chromium project's head
Apple: We'll unleash OS X Yosemite beta on the MASSES on 24 July
Starting today, regular fanbois will be guinea pigs, it tells Reg
HIDDEN packet sniffer spy tech in MILLIONS of iPhones, iPads – expert
Don't panic though – Apple's backdoor is not wide open to all, guru tells us
prev story

Whitepapers

Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.