Feeds

Feedly coughs to cockup, KILLS Google+ login as users FLEE

Miserable sap sez: 'we thought ID switch would be simply mechanical'

A new approach to endpoint data protection

Did Feedly just witness thousands of users unplugging from its service in disgust over its abrupt decision to force everyone to login via a Google+ ID?

The answer to that question appears to be yes.

Feedly said it had listened to the feedback - which looks to have been universally negative - and decided to reverse the tweak having spotted the error of its ways.

It said in a new blog post:

Thank you for the feedback regarding Google+ Integration.

The fact that the change is forcing users to create a Google+ profile and that Google+ is not available in some companies and on some Google Apps domains outweighs the benefit of being about to login more seamlessly across devices (Android).

So we are going to rollback the Google+ login change in a few hours.

The company added that - for those people who hadn't abandoned Feedly today following the almighty cockup - it was still looking at integrating Google+ in some way and that it would offer more login options for its service over the coming weeks.

Some users replied to the blog post positively. But as one cynic noted:

Before everyone gets too sycophantic, can we please address the underlying problems - Why was this change enforced upon paying customers with no warning? Why did devs not realise that this would force users to create Google+ profiles?

I’m grateful (if unsurprised) for the rollback, but I want to see smoother, more controlled rollouts in the future if I’m ever to renew my paid Pro service.

Feedly admitted it had screwed up and also appeared to be pretty ignorant of the functions of Google+.

"We thought that because all the feedly users logged in to their feedly using a Google identity, switch to the Google+ identity would be simply mechanical - a different login popup," confessed a hapless company employee named Edwin. ®

7 Elements of Radically Simple OS Migration

More from The Register

next story
PEAK LANDFILL: Why tablet gloom is good news for Windows users
Sinofsky's hybrid strategy looks dafter than ever
Leaked Windows Phone 8.1 Update specs tease details of Nokia's next mobes
New screen sizes, dual SIMs, voice over LTE, and more
Fiendishly complex password app extension ships for iOS 8
Just slip it in, won't hurt a bit, 1Password makers urge devs
Mozilla keeps its Beard, hopes anti-gay marriage troubles are now over
Plenty on new CEO's todo list – starting with Firefox's slipping grasp
Apple: We'll unleash OS X Yosemite beta on the MASSES on 24 July
Starting today, regular fanbois will be guinea pigs, it tells Reg
Another day, another Firefox: Version 31 is upon us ALREADY
Web devs, Mozilla really wants you to like this one
Secure microkernel that uses maths to be 'bug free' goes open source
Hacker-repelling, drone-protecting code will soon be yours to tweak as you see fit
Cloudy CoreOS Linux distro declares itself production-ready
Lightweight, container-happy Linux gets first Stable release
prev story

Whitepapers

7 Elements of Radically Simple OS Migration
Avoid the typical headaches of OS migration during your next project by learning about 7 elements of radically simple OS migration.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Solving today's distributed Big Data backup challenges
Enable IT efficiency and allow a firm to access and reuse corporate information for competitive advantage, ultimately changing business outcomes.
A new approach to endpoint data protection
What is the best way to ensure comprehensive visibility, management, and control of information on both company-owned and employee-owned devices?